Tried twice. very ill both times.
No
I also bit into a real noodle in my gf pasta dish. The manager was appropriately apologetic, but shows the chef does not know how to take gf precautions. This was at the 119th st Location in Overland Park.
No
Found regular noodles in my gluten free pasta. Manager blamed it on the noodle morning guy. I am now vomiting a few hours later. Didn't comp my meal so paid for food I couldn't finish and that I threw up in the toilet. Never again.
The Cheesecake Factory has an extensive gluten free menu. Gluten free options include pasta, burgers (with buns), and cheesecake for dessert.
They boil "steamed broccoli" in the same pot of water that they cook regular pasta and noodles. The manager can't address the problem of it because he has no knowledge about "gluten FREE". My husband found a strip of noodle in his Steamed broccoli that he specificity emphasized on STEAMED but no boiled. When we talked to the manager about it, he told us that they have been served the same kind of steamed broccoli to gluten free customers and it seemed to be no problem at all. He told us to call back the next day if my husband feel sick arrogantly. The worse experience we had with this franchise!
No
Be Careful here!!! Great Gluten Free menu! However, you run a high risk of cross contamination! My 7yr old has celiac disease. We were there last Saturday. She had ordered the GF pasta and we found a regular spaghetti in her dish. General Manager was very rude about it! Thank goodness my daughter didn't get sick....but still!! Will NOT take her here again!!!
No
offers a whole. gluten free menu
Yes
Cheesecake is always safe for me.
— Very
— Most/All
— Excellent
Was not bad but experience varies by server. We came twice as staying nearby... only on the 2nd visit did our server correct the misinformation from the first server.
There is NO dedicated fryer... it is shared oil. A lot of the staff are unclear of the difference
— Not very
— Gluten-free items are marked on the main menu
— Some
Menu is marked but ask about cross contamination. Fries are not in dedicated fryer
— Not very
— Gluten-free items are marked on the main menu
— Some
— Excellent
I ordered a spicey GF pasta- it was ok. The Godiva chocolate cheesecake was fabulous!
— Very
— Gluten-free items are marked on the main menu
— Some
— Good
Tried to order a gluten free four cheese pasta for my Celiac daughter. When asked if they cook the pasta in separate water and use separate utensils, they said unfortunately they cook it in the same water as gluten pasta and they can’t use separate water. :(
— Not at all