I got a gluten free pasta dish. There was a noodle in there that was a completely different shape than the ones I ordered. I picked it out and thought I would be ok. So sick. :(
Very disappointed in their gluten free menu. Not a separate and distinct menu, just items noted can be made gluten free on request. Ordered a salad and learned when it was served the chicken breast had been eliminated because of the marinade. Unable to provide a plain unmarinated chicken breast. No protein option available.
Got horribly poisoned here and as much as I love Cheesecake Factory, I won't eat there again - it's just not worth it. I was halfway through my salad when I came across a few things that were definitely not supposed to be in there... it was then that I wondered about cc and sure enough I started getting sick on the way home and was ill for 8 days... Shame because I actually had a very knowledgable server who told me all about the cross contamination issues, that the broccoli is boiled in the pasta water for example - something I would never think about. We both figured a salad would be safe enough right? SO WRONG. If you are in the least bit sensitive do not eat here.
had an awesome waiter that was willing to check on items. cross contamination its very high. best bet go for the burger...the kitchen seems to know how to do that on right.
The Cheesecake Factory has recently launched a GF menu, not as big as their usual menu but gives you plenty of choices including burgers, salads, pasta, dessert, drinks & even some of the low-calorie items.
if you don't enjoy a snarky attitude about your food intolerances, skip the long wait and go elsewhere. Also the hostess doesn't think it's her job to know ( or ask her boss) if there is a gf menu (it's actually marked on the main menu). And now that they added gluten to lettuce wraps- I'm out!
Had dinner here for the first time last night. ordered the guacamole and chips and the American burger. everything was great and I didn't get sick. Our server was knowledgeable and very obliging to find out what was gluten free and possible to have contamination. HOWEVER, I want to advise other Celiacs that Godiva chocolate is NOT guaranteed gluten free, they even say so on their website that if you have Celiac/gluten sensitivity, you shouldn't consume any of their chocolates. So, I am unsure as to why The Cheesecake Factory makes a "gluten free" cheesecake with chocolate that we are advised not to eat.... I think I will contact them if I can about it.
This place is NOT GLUTEN FREE no designated fryers for fries and sides. Easy contamination for Celiac disease. Waitress was nice and got answers for me but was no help to help me find something I could eat so all I ate was edamame. Won’t come back.
Server was attentive to concerns. Ordered gf- salmon with mashed potatoes and spinach (the server said broccoli and asparagus are cooked in pasta water), gf godiva cheesecake. Food was delicious, but had headache by the end of the meal. Full blown celiac attack. Further research on websites say do not eat anything Godiva if you have allergies & that cross contam is very hard to control at CF even when allergies are noted.
Sad to say they have no idea about gf here. I asked some questions, waitress disappeared for 10 mins until I asked for a manager. Manager explained two items, one that I shouldn't get because it had soy, and one that had dairy. When I tried to explain that those items did not contain gluten she said she thought they did because 'someone' had said they did. No trading at all.
This was a bad experience. The staff had no idea what was gluten free and what was not so they took a guess. (NOT SMART) I got the grilled chicken green beans and mashed potatoes. Then i got the godiva cheesecake. A few minutes later i felt the pain. I do not what know what caused it but i will NEVER go here again. DO NOT GO HERE!!!!!!!
Much better. Staff are educated
don't get the pasta here. they got it wrong the first time and then got it wrong the second time. The noodles we're not cooked through either time. They appolagized and made my order free. over all the service was slow and I will not go there again. I did not have cheesecake because I don't like it, but if you like cheese cake then maybe try it.
Really? I find it hard to believe anyone had a decent experience at the fashion mall Indianapolis location. When discussion gf needs due to celiac, the waitress told me there was absolutely nothing I could eat there safely. I was a bit embarrassed since I was with a group so I just asked for some type of fruit in a bowl. She returned to tell me they weren't comfortable serving me as "there was flour all over back there". I was mortified, felt like they were saying "my kind weren't welcome there". I wanted to crawl out. Not to mention that was another gift card I had to give away.
I have had good experiences here in the past, but stopped coming back after I found crouton pieces in my salad the last 3 times. Server was nice about it, but when we tried to tell someone higher up about the repeated problem and that ingesting gluten has serious effects on celiacs, we were condescendingly told that they "know it can cause a tummy-ache." Not careful or knowledgeable.
The staff was great, the restaurant itself was beautiful. The menu is easy to read and had lots of options for gf. Only paid $55 for an specialty drink, 2 full entrees and a dessert to share!
First off, I will say the manager and the waitress were great. I ordered from the gluten-free options. I got steak and mashed potatoes and asparagus. I informed the waitress I had celiac. Unfortunately my Nima sensor tested the steak and the mashed potatoes as positive for gluten. The manager was very interested in my sensor, And was trying to troubleshoot why they showed up as gluten positive.
They have gluten free items marked on their menu be sure to state that you would like the dish gluten free and specify that you have an allergy. I ordered the chicken taco lettuce wraps and they were delicious. I am very sensitive to cross contamination and I did not get sick. At another location I ordered the gluten free pasta and got very sick so I would advice caution against the pasta.
Decent pasta! It's nice to be able to go somewhere so many people love. Apparently there is gluten free cheesecake but I have yet to try it.
Staff not trained well on gluten free food and when asked what wasn't gluten free in a salad the reply was I have no idea. Not something any celiac really wants to hear and had to ask multiple times for the food we ordered to be gluten free.
This location is NOT celiac safe. When we came in, I talked to the server, and then also the manager. The manager assured me that there gluten free pasta with celiac safe and cooked in new water. He also assured me that he would walk back to the kitchen and talk to the chef. When my daughters gluten-free pasta came, right in the middle was a big gluten noodle. I would never trust eating here again.
Review is in consideration of GF. Brunch, no GF bread offered, yet they have a hamburger bun that I could have had, untoasted. So you know the prep is limited for GF meaning be careful. Also, strange no alternative milks offered, for instance coconut, almond, etc. just not really a friendly food sensitivity restaurant. I guess they have not been paying attention around them.
Went here last weekend for a friend's birthday because we knew there were gluten free options, and reviews said they were good about someone needing no cross contamination. The first item I ordered they were out of, so I reluctantly ordered one of there pastas with the gluten free noodles. I unfortunately took a few bites then started to portion out my dish, because I knew I couldn't eat it all unless I wanted to over eat. As I was doing g this I found several macaroni noodles (not gluten free) in it. Before we could even leave the restaurant I was already having problems. The only positive is that the server and manager were very swift to take action and make sure I was alright and regularly checked on me while my friends finished their meals.
staff is very knowledgeable about gf. is always get a pasta dish here. This place loses 2 stars, not for gf but I just don't think the food is worth the wait or price. however, if you are simply wondering if it is gluten free then 5 stars and 2 thumbs up since this place is very gf friendly! although they don't offer gf cheesecake they do have a gf dessert option. although I usually don't eat here it is very gf friendly.
Great experience here! Ordered the bacon cheeseburger with a gluten free bun. Alejandro, our waiter was very knowledgeable, thorough and double checked everything with the manager-Robb. They both spoke to the chef and line to make sure of no cross contamination. Ended our meal with the Godiva double chocolate cheesecake for dessert. Alejandro and Robb, thanks for making our eating experience a one in a lifetime! Will definitely return!
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