50% of 2 votes say it's celiac friendly

2402 East Camelback Road, Phoenix, AZ 85016 Directions

Top Reviews


Celiac

Overall Rating

Review


This location is NOT celiac safe. When we came in, I talked to the server, and then also the manager. The manager assured me that there gluten free pasta with celiac safe and cooked in new water. He also assured me that he would walk back to the kitchen and talk to the chef. When my daughters gluten-free pasta came, right in the middle was a big gluten noodle. I would never trust eating here again.

Celiac friendly?

No

Updated 3 years ago read full review

Celiac

Overall Rating

Review


Waitress, Kayla G was knowledgeable, extremely pleasant and patient. She answered all my questions and recommended what I could safely eat as The Cheesecake Factory does not have a dedicated fryer or grill. They use gluten containing marinades on the grill. I ordered the 1/2 chicken, mashed potatoes and green beans. I did not get sick and will eat there again this week during my vacation. The only reason I gave The Cheesecake Factory 4 stars is because the options are very limited because of cross contamination risk. My visit was very pleasant, the food was very flavorful and the staff was excellent.

Updated 6 years ago read full review

Not celiac

Overall Rating

Review


Good sized GF menu, and last time the waitress even had the GF bun toasted and brought out for me as bread to go with my pasta! Only one GF cheesecake, a super rich chocolate one.

Updated 6 years ago read full review

This establishment is NOT a dedicated gluten-free facility and may not be safe for those with celiac disease. Please contact the establishment directly to inquire about safety precautions.

Gluten Free Features

  • Appetizers
  • Bread/Buns
  • Burgers
  • Cheesecake
  • Dessert
  • Gluten Free Menu
  • Pasta

Categories

  • Kid Friendly
  • Late Night
  • Lunch
  • Online Ordering
  • Restaurant
  • Takeout
  • Vegetarian Friendly

Notes


The Cheesecake Factory has an extensive gluten free menu. Gluten free options include pasta, burgers (with buns), and cheesecake for dessert.

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Reviews of this Chain

Celiac

Overall Rating

Review


Found a huge gluten noodle in my “gluten free” pasta as well as a pea. Manager said this was definitely cross contamination. Currently waiting for the reaction. Never eating here again.

Safety


How confident are you that this establishment takes safety precautions against cross-contamination?

— Not at all

Quality & Quantity


Is there a gluten-free menu?

— Gluten-free items are marked on the main menu

How much of the menu is available gluten-free?

— Some

How would you rate the taste and quality of the gluten-free food you tried?

— Good

Celiac

Overall Rating

Review


The best chain restaurant ever. I love the food here. Big selection.

Quality & Quantity


Is there a gluten-free menu?

— Gluten-free items are marked on the main menu

How much of the menu is available gluten-free?

— Some

How would you rate the taste and quality of the gluten-free food you tried?

— Excellent

Other


Other Characteristics
  • Good for breakfast/brunch
  • Good for takeout
Celiac

Overall Rating

Review


Waiter was very helpful and answered all my questions. If he didn’t know, he went and asked the kitchen. I felt like I was in good hands eating there. I ended up with a burger and salad, which were both average.

Safety


How confident are you that this establishment takes safety precautions against cross-contamination?

— Somewhat

Quality & Quantity


Is there a gluten-free menu?

— Gluten-free items are marked on the main menu

How much of the menu is available gluten-free?

— Not Much

How would you rate the taste and quality of the gluten-free food you tried?

— Average

Celiac

Overall Rating

Review


Updates: came here again for a quick, easy meal and had tasty food with no issues. Turkey burger no bun (they had the option of a GF bun but I wasn’t feeling it) and a side salad. The sever was really helpful and nice.

Old review: I went here with some hesitation because of the past reviews, but I had no issues. My server was helpful and I didn't have any problems with my food. I stayed on the safe side and had a salad. They do have a fun variety of options.

Safety


How confident are you that this establishment takes safety precautions against cross-contamination?

— Somewhat

Quality & Quantity


Is there a gluten-free menu?

— Gluten-free items are marked on the main menu

How much of the menu is available gluten-free?

— Some

How would you rate the taste and quality of the gluten-free food you tried?

— Excellent

Other


Other Characteristics
  • Good for lunch
  • Good for takeout
  • Offers outdoor seating
Celiac

Overall Rating

Review


While I explained four times how serious it was the food was gluten free and cooked separately as my daughter has celiac disease and they assured me they had spoken to the chef and everything was safe in reality they served us tortilla chips that had been fried in the same fryer as items with gluten. When I said something about it I got a “bummer sorry” response. I contacted the headquarters and no one responded. Will never be eating there again.

Safety


How confident are you that this establishment takes safety precautions against cross-contamination?

— Not at all

Quality & Quantity


Is there a gluten-free menu?

— Gluten-free items are marked on the main menu

How much of the menu is available gluten-free?

— Not Much

How would you rate the taste and quality of the gluten-free food you tried?

— Poor

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