The Cheesecake Factory

4 ratings
$$ • Restaurant
Reported to have a gluten-free menu
Reported GF menu options: Appetizers, Bread/Buns, Burgers, Cheesecake, Dessert, Pasta
33% of 3 votes say it's celiac friendly

Warning

This is a chain, which typically means a high risk of cross-contamination. It may not be possible to dine safely at this establishment.

2402 East Camelback Road
Phoenix, AZ 85016

Top Reviews


Celiac

Overall Rating

Review


Ordered gluten free pasta with an explication to the server about my celiac and it came with a regular noodle in it.

Safety


How confident are you that this establishment takes safety precautions against cross-contamination?

— Not at all

Quality & Quantity


Is there a gluten-free menu?

— Gluten-free items are marked on the main menu

How much of the menu is available gluten-free?

— None

How would you rate the taste and quality of the gluten-free food you tried?

— Poor

Updated 2 weeks ago read full review

Celiac

Overall Rating

Review


This location is NOT celiac safe. When we came in, I talked to the server, and then also the manager. The manager assured me that there gluten free pasta with celiac safe and cooked in new water. He also assured me that he would walk back to the kitchen and talk to the chef. When my daughters gluten-free pasta came, right in the middle was a big gluten noodle. I would never trust eating here again.

Celiac friendly?

No

Updated 5 years ago read full review

Celiac

Overall Rating

Review


Waitress, Kayla G was knowledgeable, extremely pleasant and patient. She answered all my questions and recommended what I could safely eat as The Cheesecake Factory does not have a dedicated fryer or grill. They use gluten containing marinades on the grill. I ordered the 1/2 chicken, mashed potatoes and green beans. I did not get sick and will eat there again this week during my vacation. The only reason I gave The Cheesecake Factory 4 stars is because the options are very limited because of cross contamination risk. My visit was very pleasant, the food was very flavorful and the staff was excellent.

Updated 7 years ago read full review

This establishment is NOT a dedicated gluten-free facility and may not be safe for those with celiac disease. Please contact the establishment directly to inquire about safety precautions.

Gluten-Free Features

  • Appetizers
  • Bread/Buns
  • Burgers
  • Cheesecake
  • Dessert
  • Gluten-Free Menu
  • Pasta

Categories

  • Dinner
  • Kid Friendly
  • Late Night
  • Lunch
  • Online Ordering
  • Restaurant
  • Takeout
  • Vegetarian Friendly

Notes


The Cheesecake Factory has an extensive gluten free menu. Gluten free options include pasta, burgers (with buns), and cheesecake for dessert.

Photos


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More Reviews


Gluten Sensitive

Overall Rating

Review


Good sized GF menu, and last time the waitress even had the GF bun toasted and brought out for me as bread to go with my pasta! Only one GF cheesecake, a super rich chocolate one.

Updated 7 years ago read full review

Reviews of this Chain

Overall Rating

Review


Stray gluten noodle in my GF pasta dish!!

Safety


How confident are you that this establishment takes safety precautions against cross-contamination?

— Not at all

Quality & Quantity


Is there a gluten-free menu?

— Gluten-free items are marked on the main menu

How much of the menu is available gluten-free?

— Some

How would you rate the taste and quality of the gluten-free food you tried?

— Excellent

Celiac

Overall Rating

Review


Was told a menu item was gluten free but when I reordered it on my next visit I was told it was not. This leaves very little trust on their knowledge of the GFmenu selections

Safety


How confident are you that this establishment takes safety precautions against cross-contamination?

— Somewhat

Quality & Quantity


Is there a gluten-free menu?

— Gluten-free items are marked on the main menu

How much of the menu is available gluten-free?

— Some

How would you rate the taste and quality of the gluten-free food you tried?

— Good

Gluten Intolerant

Overall Rating

Review


I have eaten here a handful of times since being diagnosed as gluten intolerant. They have a pretty extensive gluten free menu, but I’ve had mixed results in eating there safely. I think it comes down to which server you get and how seriously they take your gluten allergy. The first 3 times I ate there, I was fine. Then over the next 3 times, I got sick 2/3 times, unfortunately.

Safety


How confident are you that this establishment takes safety precautions against cross-contamination?

— Somewhat

Quality & Quantity


Is there a gluten-free menu?

— Separate gluten-free menu

How much of the menu is available gluten-free?

— Some

How would you rate the taste and quality of the gluten-free food you tried?

— Good

Celiac

Overall Rating

Review


Though the menu says that they have a lot of gluten free options, when I asked I found out that the GF pasta is made in the same water as normal pasta so it is very contaminated. My waitress was sweet but didn’t understand how serious I was about my allergy. I ended up getting grilled chicken, green beans, and mashed potatoes and didn’t get sick. Definitely be very cautious and ask the right questions before ordering.

Safety


How confident are you that this establishment takes safety precautions against cross-contamination?

— Not at all

Quality & Quantity


Is there a gluten-free menu?

— Gluten-free items are marked on the main menu

How much of the menu is available gluten-free?

— None

How would you rate the taste and quality of the gluten-free food you tried?

— Good

Gluten Sensitive

Overall Rating

Review


So many Vegan and Gluten free burgers 😊😋

Safety


How confident are you that this establishment takes safety precautions against cross-contamination?

— Not very

Quality & Quantity


Is there a gluten-free menu?

— Gluten-free items are marked on the main menu

How much of the menu is available gluten-free?

— Most

How would you rate the taste and quality of the gluten-free food you tried?

— Excellent

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