The Cheesecake Factory

8 ratings
$$ • Restaurant
0% of 2 votes say it's celiac friendly
236 Summit Blvd
Birmingham, AL 35243

Top Reviews


Overall Rating

Review


Would NOT recommend any of their pastas. I ordered one of their pastas with gluten free noodles and said I had an allergy, but there weren’t few wheat noodles found in my pasta. I got very sick.

Safety


How confident are you that this establishment takes safety precautions against cross-contamination?

— Not at all

Quality & Quantity


Is there a gluten-free menu?

— Gluten-free items are marked on the main menu

How much of the menu is available gluten-free?

— Some

How would you rate the taste and quality of the gluten-free food you tried?

— Poor

Updated 1 week ago read full review

Overall Rating

Review


The food tasted great! I ordered a Hamburger and French fries, under the assurance it was gluten free and they even have a separate fryer for gluten safety.... GOT GLUTENED. I think they aren’t careful and I also think that when you say “Gluten Free - I am Gluten Allergic - I have Celiac” waiters think Gluten Free Preference, which is completely different than Gluten allergic, and they don’t care. Great food, just not safe.

Celiac friendly?

No

Updated 1 year ago read full review

Not celiac

Overall Rating

Review


The food was delicious, but I found regular spaghetti noodles that weren't gluten free in my gluten free pasta. They were nice about it, but I can't help but think they cooked it in the same water as regular noodles which is scary.

Celiac friendly?

No

Updated 2 years ago read full review

This establishment is NOT a dedicated gluten-free facility and may not be safe for those with celiac disease. Please contact the establishment directly to inquire about safety precautions.

Gluten Free Features

  • Appetizers
  • Bread/Buns
  • Burgers
  • Cheesecake
  • Dessert
  • Gluten Free Menu
  • Pasta

Categories

  • Breakfast
  • Kid Friendly
  • Late Night
  • Lunch
  • Online Ordering
  • Restaurant
  • Takeout
  • Vegetarian Friendly

Notes


The Cheesecake Factory has an extensive gluten free menu. Gluten free options include pasta, burgers (with buns), and cheesecake for dessert.

Photos


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More Reviews


Celiac

Overall Rating

Review


I was very impressed with the Cheesecake Factory in Birmingham, Alabama. They offer a GF bun and understand that it can not be toasted with the regular bread. They also are aware of cross contamination. The fries are in a completely separate vat and again they are not cooked with regular food. The waitress was very knowledgeable and assured me that the restaurant had taken precautions to ensure that the food was gluten free.

Celiac friendly?

Yes

Updated 2 years ago read full review

Celiac

Overall Rating

Review


My family and I visited CF in Birmingham and were so pleasantly surprised. My daughter (20) has just been diagnosed with Celiac and we are still very much in the learning phase. She spoke with our waiter, John, who was very knowledgeable about their GF options and also showed her items on the menu that were not listed as gluten free that could easily be modified to be gluten free. Big fan of this place for being nice, accommodating and providing lots of GF on the menu!

Celiac friendly?

Yes

Updated 3 years ago read full review

Celiac

Overall Rating

Review


Staff was knowledge, menu was clear as to what was/could be GF

Celiac friendly?

Yes

Updated 3 years ago read full review

Overall Rating

Review


I was traveling from out of town and I’ve always had good experiences with this chain. Extensive gluten free menu. Gluten free cheesecake. However, my experience at this location was horrible. I repeatedly explained my gluten free choice was allergy. I knew I was in trouble when I was served the wrong cheesecake! Not gluten free. Sure enough, when we got the receipt she hadn’t even rung my meal in as gluten free. I had a terrible reaction and was so so sick.

Celiac friendly?

No

Updated 3 years ago read full review

Reviews of this Chain

Celiac

Overall Rating

Review


ordered the four cheese pasta gluten free, plenty of the menu can be gluten free upon request so I had tons of options! Waiter understood my request and I wasn’t glutened.

Safety


How confident are you that this establishment takes safety precautions against cross-contamination?

— Somewhat

Quality & Quantity


Is there a gluten-free menu?

— Gluten-free items are marked on the main menu

How much of the menu is available gluten-free?

— Some

How would you rate the taste and quality of the gluten-free food you tried?

— Excellent

Celiac

Overall Rating

Review


BE CAREFUL EATING HERE! I was told by two waitresses two different things at two different occasions. The first waitress told me that they’re super careful in the kitchen, they have a separate fryer for fries, and they prepare food in a designated area of the kitchen. I thought, “great!” And got the four cheese pasta and didn’t think anything of it. The second waitress told me that they use the same water to boil ALL of their pasta and they use the same utensils for everything. I was upset that i was told two different things at different occasions and could’ve possibly been glutened. It’s clear that their waitresses/waiters aren’t educated on allergen protocols, especially gluten. I ended up just getting a salad with their balsamic because that was the only thing that was gluten free… boring!

Safety


How confident are you that this establishment takes safety precautions against cross-contamination?

— Not at all

Quality & Quantity


Is there a gluten-free menu?

— Gluten-free items are marked on the main menu

How much of the menu is available gluten-free?

— Not Much

How would you rate the taste and quality of the gluten-free food you tried?

— Average

Overall Rating

Review


Had a great experience! Staff was knowledgeable about the availability of gluten free and it was clearly marked on the menu. I had the “shrimp with Angel hair pasta” but subbed the pasta for gluten free. I even had a gluten free cheesecake with strawberries! I told my waiter that I have a gluten allergy and I did not have a reaction after.

Safety


How confident are you that this establishment takes safety precautions against cross-contamination?

— Very

Quality & Quantity


Is there a gluten-free menu?

— Gluten-free items are marked on the main menu

How much of the menu is available gluten-free?

— Some

How would you rate the taste and quality of the gluten-free food you tried?

— Excellent

Celiac

Overall Rating

Review


I’ve been two separate times and have been gluten-ed twice. The drive is terrible and the kitchen is constantly messing everything up. The first visit they served me the wrong pasta.. the second visit they served me the wrong cheesecake. My husband also gets cross contaminated EVERY. SINGLE. TIME. It’s too expensive to get terrible service and to just get sick from.

Safety


How confident are you that this establishment takes safety precautions against cross-contamination?

— Not at all

Quality & Quantity


Is there a gluten-free menu?

— Gluten-free items are marked on the main menu

How much of the menu is available gluten-free?

— Not Much

How would you rate the taste and quality of the gluten-free food you tried?

— Excellent

Other


Other Characteristics
  • Good for breakfast/brunch
  • Good for kids
  • Good for lunch
  • Good for takeout
  • Good selection of healthy options
  • Offers delivery
  • Offers online ordering
  • Offers outdoor seating
Celiac

Overall Rating

Review


A lot of gluten free options and the servers were very knowledgeable

Quality & Quantity


Is there a gluten-free menu?

— Gluten-free items are marked on the main menu

How much of the menu is available gluten-free?

— Some

How would you rate the taste and quality of the gluten-free food you tried?

— Excellent

More Info