100 Cambridgeside Pl, Cambridge, MA 02141 Directions

Top Reviews


Celiac
1 month ago

For a restaurant with such a large menu, the GF options are very limited and their servers and staff are not very knowledgeable. They do have GF buns, but the one my son had was still cold on the inside.

Gluten Free Features

  • Appetizers
  • Bread/Buns
  • Burgers
  • Cheesecake
  • Dessert
  • Gluten Free Menu
  • Pasta

Categories

  • Breakfast
  • Kid Friendly
  • Late Night
  • Lunch
  • Restaurant

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Reviews of this Chain

Celiac
19 hours ago

I have Celiac, the Manager was knowledgeable and discussed my options with me. The food took forever to come out but I guess they were making sure it was safe. I didn’t get sick from their salmon and veggies

Celiac
yesterday
Celiac friendly

I apologize I forgot the name of our waitress but she was so incredibly helpful. She found out weather the special was gluten free (sadly it wasn’t), made sure the kitchen would use fresh water to boil gluten free noodles, and had the chefs completely clean their utensils when cutting me a slice of cheesecake. I ended up just getting salmon and a coffee cheesecake, but it all tasted amazing and I didn’t get sick at all. I took one star off just because they don’t have many gluten free options even with the extensiveness of the menu. Only two cheesecakes are gluten free and then the basic foods... gluten free pasta, gluten free buns for your burger, salmon, steak, or salad. The company really needs to have some more options available, but the food and service was good regardless.

Celiac
3 days ago

Place seems not very well maintained. Used to be one of my favourite chains. In this one you find dirty silverware, sticky tables, waiter with dirty shirt... there are some gf items in the menu upon request. The waiter was not very knowledgeable on what could be done gf (eg the fries). Some hours later we were not feeling very well. I would not recommend

1 week ago
Not celiac friendly

Ordered a specific meal gluten free, steak potatoes and mushrooms. Got incredibly ill, won’t go again.

Celiac
1 week ago
Celiac friendly

The food was excellent. Many GF options. The GF cheesecake was awesome!

Celiac
2 weeks ago
Celiac friendly

They were very accommodating when I said I had Celiac and couldn’t eat gluten. The meal was very good! Especially the hot fudge sundae! They label the dishes on the menu that gluten free.

Celiac
2 weeks ago
Celiac friendly

We had dinner for my birthday and everyone went out of their way to make sure everything was gluten free! Meal was amazing and gluten free cheesecake was off the charts amazing

Celiac
2 weeks ago
Not celiac friendly

Cheesecake factory has such a huge menu, it’s kind of sad how few gluten free menu items they actually have. I decided to give this place a go anyways because the Godiva gf cheesecake is pretty darn amazing. For my entree, I decided to try the chicken soft tacos because they seemed the least likely to be subject to cross contamination. The waiter just nodded when I told him I have a gluten allergy, so that should have been a red flag. He didn’t write it down, just said, “Yeah yeah, don’t worry the tacos you ordered are already gluten free.”Well my food came out cold and the tacos were mediocre at best but I was there for the cheesecake anyways. That was the only time I ate out that day, so later that night when I got sick, I think I can safely assume Cheesecake Factory was the culprit. They probably did not employ proper food handling precautions because the waiter failed to communicate it to anyone in the kitchen. Or maybe even if he did, there is just a greater chance of contamination at places with huge menus like Cheesecake Factory. Either way, if you have Celiac disease, I would NOT eat here. Just don’t.

Celiac
2 weeks ago

I just found out they have a GF bun! I ordered the double bacon cheeseburger last night through DoorDash and it was amazing. I can't say if cross-contamination is an issue because I didn't eat there, but I have celiac and did not feel even a little sick. Their fries are GF too. They also have a separate menu which is always a plus! Hopefully, they'll continue expanding it.

Celiac
4 weeks ago
Celiac friendly

Our waiter was brilliant, had GF burger meal and dessert for my daughter but unfortunately all the fries are cooked in the same frier we were told so had to give them a miss.

Celiac
4 weeks ago

I placed an order to go in person and ordered a GF option. While waiting I noticed there was no GF indication on my receipt and said something to another employee. Thankfully this other person checked and realized the person who keyed the order in did not specify GF. They did remake my order but the carelessness made me uneasy. Please triple check that your meal is in fact GF if you eat here.

Celiac
4 weeks ago
Celiac friendly

I have eaten here many times and never got sick. I ask for specific wait staff who are very familiar with celiac. In addition the gluten free meals are very tasty.

1 month ago
Not celiac friendly

NOT SAFE! My son got so sick after we went. We went to the Cambridge one and I kept reminding them of gluten allergy and asking to make sure his food was safe and he still got so sick. I even had the manager come over.

Celiac
1 month ago
Celiac friendly

Not everything is gf, but they have indicators next to items that say “gf upon request”. They do have gf buns for burgers. And their french fries are gluten free! Just make sure to let your server know about your allergy!

Celiac
1 month ago
Celiac friendly

Gluten free pasta is delicious.

1 month ago
Celiac friendly

Menu has quite a lot of GF options, buns, pasta and a chocolate cake. Our waiter was very knowledgeable, helpful and double checked everything. Our family of 5 have 3 celiacs.

Celiac
1 month ago
Celiac friendly

Had over 70 items to choose from that were gluten free and one chocolate Godiva cheesecake. The tamale corn cakes are the jam!!

Celiac
1 month ago
Not celiac friendly

The four cheese pasta was really good, but I found a couple of non gluten free pasta mixed in with my “gluten free” pasta. I will not be going back, they obviously do not care about cross contamination. Do not recommend.

Celiac
1 month ago
Not celiac friendly

At our last visit, our waitress informed us that the "dedicated gluten free fryer" is NOT always kept gluten free, particularly if the restaurant is busy (when is The Cheesecake Factory not busy?!). She explained that the kitchen will often fry gluten-contaminated items in there if they are in a rush, and that there is no way to know if someone did this earlier in the day. She also explained that the kitchen staff frequently handle gluten-containing food over the gluten-free fryer, so there is a chance that gluten could fall in. The most alarming out of all of this is I have eaten here before and have NEVER been told this information. In fact, I've been told the opposite ("completely gluten free,"). My silverware and plate were dirty (possible contamination) and when I was brought new silverware, it was ALSO DIRTY. So sad about this experience!

Celiac
1 month ago
Not celiac friendly

The manager assured us the bun was gluten free & the fries were fried in a dedicated fryer. However, we used a Nima to test fries & a bacon burger & the results were positive for gluten. It was disappointing since the food at other locations has been safe.

Celiac
1 month ago

The staff doubled checked all my question. Very happy

1 month ago

GF options are nice. Service is slow and unattentative at this location. We much prefer the Southdale location even though this location is 3 miles from us. Better service and better food at Southdale!

Celiac
2 months ago
Not celiac friendly

It's not safe for celiac. But they put it writen on the menu.

Celiac
2 months ago
Not celiac friendly

I made it clear how sever my allergies are, but they gave me the wrong burger. I had to be rushed to hospital and almost died!! Would never recommend them ever

Not celiac
2 months ago
Not celiac friendly

I’m not even Celiac, just gluten sensitive, but man am I disappointed. The amount of GF options are sad and even when they claim to be GF, they definitely are not since I woke up with a watermelon shaped stomach!

Not celiac
2 months ago
Not celiac friendly

The food was delicious, but I found regular spaghetti noodles that weren't gluten free in my gluten free pasta. They were nice about it, but I can't help but think they cooked it in the same water as regular noodles which is scary.

Celiac
2 months ago
Not celiac friendly

Ordered the guacamole and chips ap and salad from the GF options.. They had gluten in them.. 👎👎👎

2 months ago

Very limited options for such a big menu. GF bun is dry and not good flavor so would recommend going without the bun. Giving 2 stars because the GF cheesecake is still delicious

Celiac
2 months ago
Celiac friendly

Visited twice during our stay in Wakiki. Great burger buns very light and even doubled checked that they were Gluten free. Fries are gluten free and cooked in separate fryer. Staff had great knowledge of celiac. Would go back again!

Not celiac
2 months ago

gluten free kids pizza is great

Celiac
3 months ago
Celiac friendly

I went several times and it was every thing ok, the food is excellent but I never ask for a gluten free cake.This last time I did and I regret, because the people who served the cakes they don’t know or don’t care about cross contamination because I got sick and I had a bad time. What I saw later was that they use the same pallet knife to serve a regular cheese cake and a gluten free cake. However, I will came back because the rest of the menu is well prepared.

Celiac
3 months ago
Celiac friendly

Staff was knowledgeable and menu was broad range. Quality of food was superb

Celiac
3 months ago

I'm a little confused with the people saying the cheesecake is gluten free when their own menu states that none of them are. Also there seems to be some confusion about whether they have separate fryers or not. The restaurant states in this menu that people with allergies should avoid all fried foods. Frankly, after reading over this menu I don't want to chance it at all.

Celiac
3 months ago
Not celiac friendly

Not only was the food cold when it finally got here, it was on a REGULAR BUN. Absolutely unacceptable, when I wrote gluten free AND gluten allergy in the instructions. This restaurant should be removed from the app. Absolutely terrible.

3 months ago

They have a good gluten free menu with a lot of selections, staff knowledgeable

Celiac
3 months ago

Ask a lot of questions about gf items. A few pasta dishes are marked gf, but it is made in the same water as the regular pasta (meaning it will get contaminated). I asked to have it cooked in separate water, but they could not accommodate. I wound up getting salmon with broccoli and mashed potatoes, which was pretty good and for sure gf.

Not celiac
3 months ago

With such a huge menu it’s hard to imagine prep is free of cross contamination. I got a burger on an udis roll. My waitress assured me that their fryer for French fries is gluten free because nothing aside from regular and sweet potato fries go in there. I don’t know if it’s safe for celiac but I’m ok today. They have clearly marked items on menu.

3 months ago

I have a sensitivity and this was one if the first places i ate. I was disappointed and almost discouraged at the amount of gluten free options. It was like 4 meals and only 2 cheesecakes.

Celiac
3 months ago
Celiac friendly

Tried this location for first time last week. Had Cobb salad with ranch (balsamic that normally comes with cob is not gf) and had no crutons. Took a couple slices of my own gf udi multigrain bread and they brought me butter. Waitress was knowledgeable about celiac options. Had no issues. Salad was a little bland but nice to have another family option. May try blue cheese dressing next time which is also gf.

Celiac
3 months ago
Celiac friendly

Great size menu.. only dissatisfied with the number of cheesecakes that are gluten free... besides that; great service and our server was very understanding and considerate of CD.

Celiac
3 months ago

Be careful eating here if you have celiac. “Gluten fee available” option on the menu doesn’t mean what it should mean. For example, the gluten free French fries are not GF, since they are fried in the same fryer as everything else, including food breaded with wheat flour. Best to ask lots of questions

Celiac
3 months ago

I have found out I have been gluten sensitive for awhile and can’t eat wheat now without getting very sick. They show that some of the food is gluten free and safe, but I wanted to let people know NOT to believe them when they say they have separate fryers for gluten free customers. They may change this in the future, but for when I went I had been lied to about them using separate fryers and had gotten sick from the food. I’d be careful about going here.

Celiac
4 months ago

I'm vegan and gluten free. I had Evelyn's Favorite Pasta with gf pasta and light oil. Wonderful.

Celiac
4 months ago
Not celiac friendly

I got sick from eating here! I would not recommend going here!

Celiac
4 months ago
Celiac friendly

GF Godiva chocolate cheesecake was extremely good and served confirmed it was GF. Iced latte also good. Didn’t get sick!!

Celiac
4 months ago

Menu noted what was GF. Had a good plain steak with green vegetables and a superb GF Godiva chocolate cheesecake. They had another coffee and chocolate I think flavoured GF cheesecake which I tried earlier In the week. I wish they had a fruity flavour choice of cheesecake too!!! UPDATE: Sadly got slightly glutened 😔

Celiac
4 months ago
Not celiac friendly

It says "can be made gluten free" on the menu but everything is cooked on the same grill using the same utensils as foods containing gluten. It even says so on the bottom of the menu.

Not celiac
4 months ago

Had Cuban sandwich on GF roll with side salad. It was really good. Shared GF Godiva cheesecake. It was decadent!

Celiac
4 months ago

Ordered off their gluten free items and made sure the waiter knew I needed the dish to be gluten free. My salad came to the table with croutons on it.

Not celiac
4 months ago

GF burgers are great, also had GF pasta which was very good. Pity there aren’t more cheesecake options we didn’t try the GF options there were only 2 available.

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