The Cheesecake Factory

3.0 stars 3.0 out of 5 3 ratings
$$Gluten Free Menu, Burgers, Pasta + 9 more

4999 Old Orchard Shopping Center, Skokie, IL 60077 Directions

(847) 329-8077
  • User profile picture thumbnail
    1 rating Not celiac friendly
    2 years ago

    I ordered the 4-cheese pasta that was listed as a gluten free option. The description listed 4 cheeses plus marinara. I asked for the marinara on the side because I don't like cheese sauce and marinara mixed together. My waiter didn't speak English very well, he brought me a bowl of dry gluten free pasta with chicken on it, and a bowl of marinara. I asked him where the cheese was and he brought me a small plate with a dollop of ricotta cheese on it. I told him it was supposed to be 4 cheese pasta, I expected there to be some kind of yellow cheese sauce in it, and he proceeded to bring me 2 more small plates with shredded cheese. I really didn't know what to do next, I was so confused. I told him I expected the dish to look like macaroni and cheese with yellow cheese sauce. He went to get the manager, who thankfully spoke English, and he had told the manager I wanted to know why my noodles were yellow. I explained to the manager that I ordered the gluten free 4 cheese pasta dish and I was expecting something more like macaroni and cheese. He said no worries, I can whip you up a cheese sauce if you like. He came out soon after with a cheese sauce for my noodles which tasted pretty good despite the fact that their gluten free noodles aren't all that great to begin with. Then I ended up getting sick when we got back to the hotel. We don't go to pricy places like this often, it was supposed to be a special treat for my daughter's birthday. Definitely won't be back.

  • User profile picture thumbnail
    5 rating
    4 years ago

    Burger on a gluten free bun was great. Fries were also on the gluten free menu - they were so good. Had no problems after eating there.

  • User profile picture thumbnail
    Not celiac
    3 rating
    4 years ago

    Guac was a bit too spicy and corn cakes were just ok. Better off getting the arugula or asparagus salad and pasta.

  • User profile picture thumbnail
    5 rating
    2 weeks ago

    12735 Wayzata Blvd, Minnetonka, MN 55305

    Our waitress was awesome regarding food sensitivities. She brought the chef to my table & they recommended I reverse my order due to my sensitivities. I did end up ordering something else and was thankful for their perspective. Overall a great experience. GF was designated on menu by my food sensitivities extend beyond that.

  • User profile picture thumbnail
    Celiac
    1 rating Not celiac friendly
    2 weeks ago

    2133 Green Hills Village Drive, Nashville, TN 37215

    Staff seemed completely unaware about anything Gluten Free. Waitress didn’t listen when we said we needed gluten free and continued to bring bread to our table. Needless to say, wasn’t long after we left that I got sick. Not safe for Celiacs at all. They don’t take GF seriously here.

  • User profile picture thumbnail
    Celiac
    3 rating
    2 weeks ago

    199 Boylston St, Chestnut Hill, MA 02467

    Usually good, however last time I was there, a gluten noodle ended up in my gluten free pasta. Thankfully I was serving it when I noticed and didn’t eat it yet. They immediately fixed the mistake however it could have been a lot worse if I ate some

  • User profile picture thumbnail
    1 rating Not celiac friendly
    2 weeks ago

    3301 Veterans Memorial Blvd, Metairie, LA 70002

    Firstly the dish wasn’t even very good, our waitress was very rude, and there was a glutinous noodle in my gluten free dish!!!! Even after emphasizing I had celiacs. Total let down, would not go back.

  • User profile picture thumbnail
    Celiac
    5 rating
    3 weeks ago

    12735 Wayzata Blvd, Minnetonka, MN 55305

    the server was knowledgeable, and I didn't get sick. the menu has little GF Optional icons. the menu is most of the burgers, salads, and some pasta. decent selection, and choices.

  • User profile picture thumbnail
    Celiac
    1 rating
    4 weeks ago

    781 Brandon Town Center Mall, Brandon, FL 33511

    Asked if they shared pasta water, was told no, then found a big regular noodle half way through eating my meal. NOT SAFE for celiacs.

  • User profile picture thumbnail
    Celiac
    1 rating Not celiac friendly
    1 month ago

    65 Regent Street, Salt Lake City, UT 84111

    DO NOT GET THE FRIES!!!! I had them and I have never felt more sick!

  • User profile picture thumbnail
    Celiac
    1 rating Not celiac friendly
    1 month ago

    2601 Preston Rd, Frisco, TX 75034

    I have celiac and I got sick from eating here. The staff was knowledgeable but the kitchen was not a safe environment. When i got my meal there was a piece of pasta on my place and i didn’t even order pasta.

  • User profile picture thumbnail
    Celiac
    1 rating Not celiac friendly
    1 month ago

    1062 Saint Louis Galleria, St. Louis, MO 63117

    Several gluten friendly options on the menu but I became very sick after eating gluten free choices that were offered and then prepared... even after specifically telling our waitress I have celiac and can't be exposed to it. Obviously the kitchen and staff is not knowledgeable on preparation and keeping cross contamination from happening. Will NOT be returning!!!

  • User profile picture thumbnail
    Celiac
    2 rating Not celiac friendly
    1 month ago

    11800 W Broad St, Richmond, VA 23233

    In CA and NV this is a great place. This location however is not good at all, but either are any of the GF choices on my VA visit here. I ordered what I would normally order out west and there were remnants of onion rings (definitely wheat) in my fríes. Didn’t eat. Should warn that they don’t care about food allergies, may not take gf seriously or just may be too careless in the kitchen. The Americana burger was good but I am starting to get some symptoms of cross contamination. Otherwise I wouldn’t bad review.

  • User profile picture thumbnail
    Not celiac
    2 rating
    1 month ago

    3111 West Chandler Boulevard, Chandler, AZ 85226

    The pasta is garbage. And so is most of the gluten free options. I just stick with the cheese cake

  • User profile picture thumbnail
    Not celiac
    5 rating
    1 month ago

    101 Jordan Creek Pkwy, Des Moines, IA 50266

    This is my daughter’s favorite place . Their gluten free four cheese pasta and Godiva cheesecake is super yummy!!!!

  • User profile picture thumbnail
    Celiac
    1 rating Not celiac friendly
    1 month ago

    75 Middlesex Turnpike, Burlington, MA 01803

    I went tonight for my birthday and found gluten pasta in both my sister’s and girlfriend’s gf pasta dishes! I was horrified. They clearly do not care about cross contamination. Will be return for cheesecake, but unfortunately, not for food.

  • User profile picture thumbnail
    Celiac
    1 rating Not celiac friendly
    1 month ago

    75 Middlesex Turnpike, Burlington, MA 01803

    I ordered a designate “GF available” pasta dish and found a regular pasta noodle mixed in with it after another person I was with (also celiac) found another kind of regular pasta in her dish. Unacceptable. We both got really sick. I have gotten sick at 3 different cheesecake factories now. I will never go back to any of them.

  • User profile picture thumbnail
    Celiac
    1 rating Not celiac friendly
    1 month ago

    75 Middlesex Turnpike, Burlington, MA 01803

    I’m a diagnosed Celiac. Tonight I had a pasta dish and I found a piece of gluten pasta in my meal. My friend, who is also Celiac, also found a piece of gluten pasta. I’m disgusted with this. I would not recommend eating here at all. If anything, you are probably okay with dessert here but definitely not a meal.

  • User profile picture thumbnail
    Not celiac
    4 rating
    2 months ago

    3333 Buford Dr, Buford, GA 30519

    Items that are gf are marked on the menu “GF by request” and they have a great selection! We got the sweet corn tamale cakes for an appetizer, shepherds pie, and coffee & cream cheesecake, all gf! The other gf cheesecake option is the Godiva Chocolate cheesecake.

  • User profile picture thumbnail
    Celiac
    5 rating Celiac friendly
    2 months ago

    395 Santa Monica Pier, Santa Monica, CA 90401

    Not a separate menu but items in the main menu are clearly marked which can be made gluten free. Staff seemed knowledgeable. Food was excellent and great price also. Extensive menu for those who are not GF highly recommend

  • User profile picture thumbnail
    Celiac
    1 rating Not celiac friendly
    2 months ago

    161 Quakerbridge Mall, Lawrenceville, NJ 08648

    My father and I have celiac disease and we ordered the gluten free four cheese pasta and my father's came out with regular pasta mixed in with the gluten free pasta. They also stated they do not have a dedicated fryer anymore.

  • User profile picture thumbnail
    Celiac
    1 rating Not celiac friendly
    2 months ago

    1350 Stoneridge Mall Road, Pleasanton, CA 94588

    We ordered a burger and specified for the gf option. The waiter brought the burger out on the same tray as a basket of bread that was for another table. We could clearly see bread crumbs flying from the basket onto our burger. Most likely will not go again.

  • User profile picture thumbnail
    Not celiac
    4 rating
    2 months ago

    639 East Shaw Avenue #139, Fresno, CA 93710

    Had their gluten free pasta twice, deducting one star because I had to double check when I wasn’t given gf pasta. great flavors! Was asked by the waitress if having bread on the table was okay which was very helpful!

  • User profile picture thumbnail
    5 rating Not celiac friendly
    2 months ago

    2090 Tamiami Trail N, Naples, FL 34102

    A variety of different GF choices. I had corn tamales, shrimp pasta and godiva cheesecake. Each was gorgeous and huge portions (brought home half the pasta and cheesecake). Great service. With such a large menu I think it would be reasonable to give a few more GF choices, but over all more than happy with the choice and quality. I haven't felt unwell at all.. but there are clear warnings on the menu that they can't guarantee there won't be cross contamination. I was happy enough to take the risk as I've heard of other coeliacs positive experiences... but on the back of this warning I would say not coeliac friendly.... but my experience has been positive.

  • User profile picture thumbnail
    Celiac
    2 rating Not celiac friendly
    2 months ago

    5600 North Pennsylvania Avenue, Oklahoma City, OK 73112

    I have eaten gluten free here 4 or 5 times and had good luck. Today was the exception. I ordered the GF four cheese pasta. The noodles were spiral like the GF they normally serve and I believe they were. However the flavor of sauce was a little different. I have an allergy to gluten. About half way into the meal my nose started running, headache, and all the symptoms of an exposure. I confirmed with our server and she verified I had the correct noodles. I went on here and read that another recent person had exposure with a few non gluten noodles found in his pasta. My guess is cross contamination in the kitchen. Marking the pasta off the list. Only the Godiva Cheesecake for me when here.

  • User profile picture thumbnail
    Celiac
    5 rating Celiac friendly
    2 months ago

    S, 8711 E 71st St, Tulsa, OK 74133

    They have two gluten free cheesecake flavors. Whenever we're around a cheesecake factory we always get a slice to go.

  • User profile picture thumbnail
    Celiac
    5 rating Celiac friendly
    2 months ago

    236 Summit Blvd, Birmingham, AL 35243

    I was very impressed with the Cheesecake Factory in Birmingham, Alabama. They offer a GF bun and understand that it can not be toasted with the regular bread. They also are aware of cross contamination. The fries are in a completely separate vat and again they are not cooked with regular food. The waitress was very knowledgeable and assured me that the restaurant had taken precautions to ensure that the food was gluten free.

  • User profile picture thumbnail
    Celiac
    5 rating Celiac friendly
    2 months ago

    2 W Colorado Blvd, Pasadena, CA 91105

    The Four Cheese Pasta was delicious and the hot fudge sundae.

  • User profile picture thumbnail
    Celiac
    1 rating Not celiac friendly
    3 months ago

    5015 Westheimer Road, Houston, TX 77056

    absolutely the worst experience ive ever had. the food not only came late but came with fries which are NOT gluten free because they are fried with flour-coated items. and the replacement food came late too with the inside of the burger being rather cold. and, despite not having any sort of bun on the burger, i still got contaminated and suffered the consequences. i do not recommend this place at all.

  • User profile picture thumbnail
    Celiac
    1 rating Not celiac friendly
    3 months ago

    140 Market St, Yonkers, NY 10710

    They offer ‘GF’ items except when you ask further questions you learn the sauces are not GF. The menu is deceiving. The burgers come with a special sauce which isn’t GF. The sauce in the ‘GF’ Steak Diane is not GF. The fries have a separate fryer but it is right next to the other fryer. Ask lots of questions and don’t assume the ‘GF’ offerings are automatically safe.

  • User profile picture thumbnail
    Not celiac
    5 rating
    3 months ago

    3500 Las Vegas Freeway, Las Vegas, NV 89109

    Farfalle chicken pasta is my fave here! Great everytime! The shepherds pie is great too. I have heard however that Godiva chocolate has gluten in it so be careful!

  • User profile picture thumbnail
    Celiac
    4 rating Celiac friendly
    3 months ago

    1251 Us Highway 31 N, Greenwood, IN 46142

    Steak Diane is a reliable GF option for me. I have had good experiences, and the staff was definitely alert to celiac and GF requirements, as well as very considerate when asking my wife who is not celiac

  • User profile picture thumbnail
    Celiac
    5 rating Celiac friendly
    3 months ago

    265 Central Park Ave, Virginia Beach, VA 23462

    Knowable staff and never gotten suck eating here.

  • User profile picture thumbnail
    Celiac
    1 rating
    3 months ago

    700 Pike Street, Seattle, WA 98109

    This restaurant is not there anymore. All boarded up even though still active on Google.

  • User profile picture thumbnail
    Celiac
    5 rating Celiac friendly
    3 months ago

    10120 California Street, Omaha, NE 68114

    I had the salmon with mashed potatoes and broccoli, which was all delicious. And didn't have any problems. It was carryout and I couldn't find a GF menu on their website, but did find an official looking allergen guide on another site that was very helpful. I'd gladly go back here.

  • User profile picture thumbnail
    Celiac
    5 rating
    3 months ago

    251 Geary Street, San Francisco, CA 94102

    Pleasantly surprised. Great GF cheese cake.

  • User profile picture thumbnail
    Celiac
    5 rating
    3 months ago

    3500 Las Vegas Freeway, Las Vegas, NV 89109

    The menu is huge and the items that can be prepared gluten free are clearly marked. I had the bacon cheese burger and it was delicious! Didn’t have room for cheesecake though.

  • User profile picture thumbnail
    Celiac
    1 rating Not celiac friendly
    3 months ago

    161 Quakerbridge Mall, Lawrenceville, NJ 08648

    Never had issues with this location. Then I ordered a side of mashed potatoes with a take out meal and found actual pieces of bread in it. Needless to say I was sick for a week. Don’t trust this location, they don’t understand the seriousness of this mistake and had no explanation for it.

  • User profile picture thumbnail
    Not celiac
    4 rating
    3 months ago

    455 Commerce St, Fort Worth, TX 76102

    They had gf notations in the menu to indicate items that were gluten free.

  • User profile picture thumbnail
    Celiac
    5 rating
    3 months ago

    30 Mall Dr E, Jersey City, NJ 07310

    They can substitute some pasta dishes, they did use a non dedicated strainer in fresh water, that had left a couple shells. The manger said they take items like that seriously

  • User profile picture thumbnail
    Celiac
    2 rating
    3 months ago

    1401 Pearl St, Boulder, CO 80302

    I had the shrimp angle hair pasta, but it want angel hair... and it was HARD and cold. But the plate was warm. So while the option was there, it was not the best.

  • User profile picture thumbnail
    Celiac
    5 rating
    3 months ago

    161 Quakerbridge Mall, Lawrenceville, NJ 08648

    Great food! The gluten free buns are delicious! The turkey burger is my go-to! I have also had their pasta and it is very good... clearly labeled on the menu which can be made gluten free!

  • User profile picture thumbnail
    Not celiac
    5 rating
    3 months ago

    875 North Michigan Avenue, Chicago, IL 60611

    Great late night spot. We went after visiting John Hancock center for Chicago night views. Outdoor seating area is nice at the base. BEST PART for service kudos. Server told us that the fryer was shared with non-gf, so we were going to bypass the fries. But the server then came back and let us know that since it was near closing time, they may have cleaned the fryers already, and could do clean oil to make us fries . We said Yes. This is a restaurant that empowers its folks to do good things. The fries were awesome.

  • User profile picture thumbnail
    Celiac
    1 rating Not celiac friendly
    3 months ago

    825 Dulaney Valley Rd, Towson, MD 21204

    I ordered an omelette of the menu and told the waitress that I was allergic to gluten. About halfway through eating my meal I opened the omelette and there were numerous strands of spaghetti in my omelette. NEVER has this happened to me. I got extremely sick. I would not trust this kitchen to make anything celiac friendly if spaghetti wound up in an omelette.

  • User profile picture thumbnail
    Not celiac
    1 rating Not celiac friendly
    3 months ago

    5600 North Pennsylvania Avenue, Oklahoma City, OK 73112

    My husband ordered a GF burger. Halfway through his meal, they came and told him they gave him the wrong burger and had given his GF burger to another table (who didn’t like it btw). Sure, they were sorry but it shows an obvious lack of process for GF.

  • User profile picture thumbnail
    Celiac
    2 rating Not celiac friendly
    4 months ago

    2301 Kalakaua Ave, Honolulu, HI 96815

    When we SPECIFICALLY ordered gluten free they gave us half the order gluten free, only good thing was the cheesecake. Thank god I didn’t eat the burger or I would be power washing my intestines at the moment.

  • User profile picture thumbnail
    4 rating
    4 months ago

    2133 Green Hills Village Drive, Nashville, TN 37215

    My waiter was very knowledgeable about my request and assisted my choices. I ordered a salmon dinner with two veg. Sides. I asked if the starter bread was gluten free and no, they don’t offer that choice yet. The dessert choices were 3 yessss and I got Godiva flourless chocolate cheesecake! Super fantastic!! Way to gooo

  • User profile picture thumbnail
    Celiac
    1 rating Not celiac friendly
    4 months ago

    161 Quakerbridge Mall, Lawrenceville, NJ 08648

    Went here about a month ago and had the cheese burger on GF bun and fries and was fine. Went back a couple days ago and ordered the same thing and have been sick for 2 days. Didn't even make it outside the restaurant. There definitely had to be cross contamination. Will not be going back.

  • User profile picture thumbnail
    5 rating
    4 months ago

    251 Geary Street, San Francisco, CA 94102

    Menu states what can be made gf. When the food was brought to our table they specifically said gf Caesar and gf shrimp pasta. And the waitress caught my daughter taking some of my son’s french fries and said those are fried in same oil with things with flour so you may not have any to eat them. I know it’s a chain but we’ve never had any issues.

  • User profile picture thumbnail
    Celiac
    1 rating Not celiac friendly
    4 months ago

    2075 North Point Cir, Alpharetta, GA 30022

    I’m not sure if cross contamination happened just to me or is a widespread problem at CF. I would not recommend eating there with an extreme sensitivity to gluten or celiac.

  • User profile picture thumbnail
    Celiac
    5 rating Celiac friendly
    4 months ago

    236 Summit Blvd, Birmingham, AL 35243

    My family and I visited CF in Birmingham and were so pleasantly surprised. My daughter (20) has just been diagnosed with Celiac and we are still very much in the learning phase. She spoke with our waiter, John, who was very knowledgeable about their GF options and also showed her items on the menu that were not listed as gluten free that could easily be modified to be gluten free. Big fan of this place for being nice, accommodating and providing lots of GF on the menu!

  • User profile picture thumbnail
    Celiac
    1 rating Not celiac friendly
    4 months ago

    3124 W Friendly Ave, Greensboro, NC 27408

    I have Celiac and I called prior to dinner to make sure they had GF options. I talked to the server when ordering. Ate 1/3 plate of GF garlic chicken pasta and 1/2 of a slice of GF Godiva chocolate cheesecake and 15 min later, I was doubled over in pain. Was the only meal I had eaten yesterday. After a long night of being sick, I looked at the receipt and my husband and I were charged for a non-GF pasta and non-GF cheesecake. Thinking now, that despite having called in advance, speaking with the server and having them bring out my dish while stating that it was GF; it was not. Very sick and very frustrated. Do *NOT* eat here. **Edit: I called this morning and spoke with a manager. She was very nice and very apologetic. Although it doesn’t make up for the effects of being glutened, she refunded my card the price of my meal. ** Edit #2: after multiple phone calls, I still have not received my refund..

  • User profile picture thumbnail
    Celiac
    1 rating Not celiac friendly
    4 months ago

    2715 Southdale Cir, Edina, MN 55435

    I was sick just after eating. Ruined my evening out! Not going back. PS food tasted awesome! So not worth getting sick Though!

Gluten-Free Features

  • Appetizers
  • Bread/Buns
  • Burgers
  • Cheesecake
  • Dessert
  • Gluten Free Menu
  • Pasta

Categories

  • Breakfast
  • Kid Friendly
  • Late Night
  • Lunch
  • Restaurant
Monday
11:30 am - 11 pm
Tuesday
11:30 am - 11 pm
Wednesday
11:30 am - 11 pm
Thursday
11:30 am - 11 pm
Friday
11:30 am - 12 am
Saturday
10 am - 12 am
Sunday
10 am - 10 pm

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