The Cheesecake Factory

3 recent ratings
$$ • Restaurant
Reported to have a gluten-free menu
Reported GF menu options: Appetizers, Bread/Buns, Burgers, Cheesecake, Dessert, Pasta

Warning

This is a chain, which typically means a high risk of cross-contact. It may not be possible to dine safely at this establishment.

Safety Rating
3 ratings

As rated by the community

875 North Michigan Avenue
Chicago, IL 60611

Most Recent Reviews


Symptomatic Celiac

Overall Rating

Review


Full disclosure: I had never eaten at a Cheesecake Factory before finding out I have celiac. This could fill a ten if you loved it before hand.

I knew there would likely be rampant cross contamination. The waiter also couldn’t answer any questions about gf protocols. My food did come out marked as gf which was something. However, it made me sick (not horrific- just cross contamination sick which for me means severe intestinal pain, hives, and that allergy feeling that makes you feel like you’ve been hit by a truck).

If you have celiac and have a choice- go to one of the other 500 restaurants around here. If your 7-year-old niece is giving you sad eyes because she wants to go here and it’s her special day in Chicago getting an American Girl doll and seeing her aunt, brace yourself for getting sick.

Safety


How confident are you that this establishment takes safety precautions against cross-contact?

— Not at all

Safety Feature Ratings
  • Food comes out flagged or marked gluten-free

Quality & Quantity


Is there a gluten-free menu?

— Gluten-free items are marked on the main menu

How much of the menu is available gluten-free?

— Some

How would you rate the taste and quality of the gluten-free food you tried?

— Below Average

Other


Other Characteristics
  • Good for dinner
  • Good for kids
  • Good for lunch
Updated 4 months ago read full review

Overall Rating

Review


Good selection of GF. 1 Gf cheesecake-Godiva chocolate-DELICIOUS. Gf appetizer-sweet corn tamale cakes DELICIOUS. GF-skinnylicious chicken tacos-very good!

Safety


How confident are you that this establishment takes safety precautions against cross-contact?

— Very

Quality & Quantity


Is there a gluten-free menu?

— Gluten-free items are marked on the main menu

How much of the menu is available gluten-free?

— Most/All

How would you rate the taste and quality of the gluten-free food you tried?

— Excellent

Updated 7 months ago read full review

Symptomatic Celiac

Overall Rating

Review


The Shepherd’s Pie is a must! A firm favourite tho too big to finish! Items marked on main menu. Did not have cheesecake though a few are marked on the menu.

Safety


How confident are you that this establishment takes safety precautions against cross-contact?

— Very

Quality & Quantity


Is there a gluten-free menu?

— Gluten-free items are marked on the main menu

How much of the menu is available gluten-free?

— Some

How would you rate the taste and quality of the gluten-free food you tried?

— Excellent

Updated 1 year ago read full review

This establishment is NOT a dedicated gluten-free facility and may not be safe for those with celiac disease. Please contact the establishment directly to inquire about safety precautions.

Gluten-Free Features

  • Appetizers
  • Bread/Buns
  • Burgers
  • Cheesecake
  • Dessert
  • Gluten-Free Menu
  • Pasta

Categories

  • Dinner
  • Kid Friendly
  • Late Night
  • Lunch
  • Online Ordering
  • Restaurant
  • Takeout
  • Vegetarian Friendly

Notes


The Cheesecake Factory has an extensive gluten free menu. Gluten free options include pasta, burgers (with buns), and cheesecake for dessert.

Photos


Shepherd's Pie - taken in low light!
Add a photo View all photos

More Reviews


Overall Rating

Review


Few options available on menu, celiac son could choose from gluten free pasta, grilled chicken or grilled salmon from children's menu. Be sure to tell them you are a celiac, the waiter advised against the fries as they are cooked in the same fryer as gluten items. I did not ask about the pasta. My son had the chicken, I had the sweet corn tamale cakes and neither of us had issues later but overall we did not enjoy the meal.

Celiac friendly?

Yes

Updated 5 years ago read full review

Celiac

Overall Rating

Celiac friendly?

Yes

Updated 5 years ago read full review

Gluten Intolerant

Overall Rating

Review


Great late night spot. We went after visiting John Hancock center for Chicago night views. Outdoor seating area is nice at the base. BEST PART for service kudos. Server told us that the fryer was shared with non-gf, so we were going to bypass the fries. But the server then came back and let us know that since it was near closing time, they may have cleaned the fryers already, and could do clean oil to make us fries . We said Yes. This is a restaurant that empowers its folks to do good things. The fries were awesome.

Updated 5 years ago read full review

Overall Rating

Updated 5 years ago read full review

Celiac

Overall Rating

Review


Fabulous gluten free options. Gorgeous burger with sweet potato fries, shrimp pasta and they even altered the fettuccine alfredo sauce for us. Amazing food, service, and yes the Godiva cheesecake is to die for. 3 celiacs did not get sick.

Celiac friendly?

Yes

Updated 6 years ago read full review

Wheat Allergy

Overall Rating

Review


Godiva Chocolate GF cheesecake was out of this world! Been forever since I've enjoyed good tasting cheesecake. I was told it was the only GF cheesecake option. We did not purchase a meal, just cheesecake!

Updated 7 years ago read full review

Celiac

Overall Rating

Review


Knowledgable wait staff and lots of food choices. You can even have a piece of cheesecake (and it's chocolate)!

Updated 7 years ago read full review

Overall Rating

Review


Very Good

Celiac friendly?

Yes

Updated 9 years ago read full review

Reviews of this Chain

Overall Rating

Review


Cheesecake is always safe for me.

Safety


How confident are you that this establishment takes safety precautions against cross-contact?

— Very

Quality & Quantity


How much of the menu is available gluten-free?

— Most/All

How would you rate the taste and quality of the gluten-free food you tried?

— Excellent

Celiac

Overall Rating

Review


Was not bad but experience varies by server. We came twice as staying nearby... only on the 2nd visit did our server correct the misinformation from the first server.

There is NO dedicated fryer... it is shared oil. A lot of the staff are unclear of the difference

Safety


How confident are you that this establishment takes safety precautions against cross-contact?

— Not very

Quality & Quantity


Is there a gluten-free menu?

— Gluten-free items are marked on the main menu

How much of the menu is available gluten-free?

— Some

Celiac

Overall Rating

Review


Menu is marked but ask about cross contamination. Fries are not in dedicated fryer

Safety


How confident are you that this establishment takes safety precautions against cross-contact?

— Not very

Quality & Quantity


Is there a gluten-free menu?

— Gluten-free items are marked on the main menu

How much of the menu is available gluten-free?

— Some

How would you rate the taste and quality of the gluten-free food you tried?

— Excellent

Overall Rating

Review


I ordered a spicey GF pasta- it was ok. The Godiva chocolate cheesecake was fabulous!

Safety


How confident are you that this establishment takes safety precautions against cross-contact?

— Very

Quality & Quantity


Is there a gluten-free menu?

— Gluten-free items are marked on the main menu

How much of the menu is available gluten-free?

— Some

How would you rate the taste and quality of the gluten-free food you tried?

— Good

Overall Rating

Review


Tried to order a gluten free four cheese pasta for my Celiac daughter. When asked if they cook the pasta in separate water and use separate utensils, they said unfortunately they cook it in the same water as gluten pasta and they can’t use separate water. :(

Safety


How confident are you that this establishment takes safety precautions against cross-contact?

— Not at all

More Info