The Cheesecake Factory

4 recent ratings
$$ • Restaurant
Reported to have a gluten-free menu
Reported GF menu options: Appetizers, Bread/Buns, Burgers, Cheesecake, Dessert, Pasta

Warning

This is a chain, which typically means a high risk of cross-contact. It may not be possible to dine safely at this establishment.

Safety Rating
4 ratings

As rated by the community

101 Jordan Creek Pkwy
Des Moines, IA 50266

Most Recent Reviews


Wheat Allergy

Overall Rating

Safety


How confident are you that this establishment takes safety precautions against cross-contact?

— Not very

Quality & Quantity


Is there a gluten-free menu?

— Separate gluten-free menu

How much of the menu is available gluten-free?

— Some

How would you rate the taste and quality of the gluten-free food you tried?

— Good

Updated 6 months ago read full review

Overall Rating

Review


Not safe for gluten intolerance or celiac! Twice, on two separate occasions, we’ve ordered the kids alfredo with gf noodles for our highly intolerant daughter—she gets quite ill if she consumes gluten. The first time, which was several years ago, we received gluten free pasta but found regular pasta mixed in. Today, the same thing happened and the server admitted that the same cooking water for the traditional pasta had been used to cook the gf pasta. The kitchen staff has clearly not been trained or educated properly in regards to food allergies.

Safety


How confident are you that this establishment takes safety precautions against cross-contact?

— Not at all

Quality & Quantity


Is there a gluten-free menu?

— Gluten-free items are marked on the main menu

Updated 9 months ago read full review

Overall Rating

Review


Stray gluten noodle in my GF pasta dish!!

Safety


How confident are you that this establishment takes safety precautions against cross-contact?

— Not at all

Quality & Quantity


Is there a gluten-free menu?

— Gluten-free items are marked on the main menu

How much of the menu is available gluten-free?

— Some

How would you rate the taste and quality of the gluten-free food you tried?

— Excellent

Updated 1 year ago read full review

This establishment is NOT a dedicated gluten-free facility and may not be safe for those with celiac disease. Please contact the establishment directly to inquire about safety precautions.

Gluten-Free Features

  • Appetizers
  • Bread/Buns
  • Burgers
  • Cheesecake
  • Dessert
  • Gluten-Free Menu
  • Pasta

Categories

  • Breakfast
  • Kid Friendly
  • Late Night
  • Lunch
  • Online Ordering
  • Restaurant
  • Takeout
  • Vegetarian Friendly

Notes


The Cheesecake Factory has an extensive gluten free menu. Gluten free options include pasta, burgers (with buns), and cheesecake for dessert.

Photos


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More Reviews


Overall Rating

Review


We didn’t try anything GF. But dis ask the server for future reference if the GF menu was cooled on a separate line. She said no and that they all use the same fryer. So they do have a lot of GF options, but if cross contamination os an issue, it would be a no go.

Safety


How confident are you that this establishment takes safety precautions against cross-contact?

— Not at all

Quality & Quantity


Is there a gluten-free menu?

— Gluten-free items are marked on the main menu

How much of the menu is available gluten-free?

— Some

How would you rate the taste and quality of the gluten-free food you tried?

— Average

Updated 2 years ago read full review

Overall Rating

Review


The staff there was really friendly and understood the limited options. They has almost every main food item on the menu with a gluten free option. The cheesecake was delicious!

Celiac friendly?

Yes

Updated 4 years ago read full review

Celiac

Overall Rating

Celiac friendly?

Yes

Updated 4 years ago read full review

Celiac

Overall Rating

Review


Went there last night after seeing a movie. Initially I was turned off by the lack of desirable GF options. Had to repeatedly change order plans due to dishes that were surprisingly using gluten, or risk of allergic exposure to other to other ingredients. Says fries can be GF, but cooked in same fryer for cross contamination. Refused to allow me to open my own Angry Orchard bottle ordered to avoid cross contamination from beer covered hands in bar. I was about ready to leave in frustration. But the waitress was patient and accommodating so went back several times to get answers from kitchen before she sat down with me to discuss options. Had a burger earlier in the week, so it didn't sound good, but ended up getting one with mashed potatoes. The burger was great and the bun was excellent! Once I was almost done, I asked the waitress what brand it was. When she said Udi's, I said then we have a problem because you gave me the wrong bun. I explained that Udi's are small, flat, undesirable to look at, don't have a very good texture, and that it's sad they are so commonly used. So what I ate was clearly not Udi's. Waitress brought out a manager named Alicia, whose daughter is Celiac, and she explained multiple steps to avoid gluten, and an area to prepare most GF items. She went back and brought me out a prepackaged GF bun. Apparently Cheesecake Factory purchases a restaurant grade GF buns in bulk from Udi's. Wonder why Udi's has such huge variance between this and what I've gotten at stores or is served in so many other restaurants. Ordered the GF Godiva chocolate cheesecake to go and it is absolutely amazing!

Celiac friendly?

Yes

Updated 5 years ago read full review

Overall Rating

Review


Did not have issue with food did have problem with cheesecake!

Celiac friendly?

No

Updated 5 years ago read full review

Overall Rating

Review


This is my daughter’s favorite place . Their gluten free four cheese pasta and Godiva cheesecake is super yummy!!!!

Updated 5 years ago read full review

Symptomatic Celiac

Overall Rating

Review


Had a great waiter who knew about providing a safe GF meal. I had pasta and did not get sick. They say they offer GF cheesecake but it’s in the same display cabinet as all other cheesecakes. I watched them use the same serving utensil on the GF cheesecake as other cheesecakes. (Bad!)

Celiac friendly?

No

Updated 6 years ago read full review

Celiac

Overall Rating

Review


Lots of options! I had a burger with a gluten free bun. The menu says fries can be made GF but the waitress said they have a communal fryer so definitely unsafe for celiacs! Other than that everything was good especially the chocolate Godiva cheesecake! :)

Celiac friendly?

Yes

Updated 6 years ago read full review

Celiac

Overall Rating

Review


I only had the Godiva chocolate cheesecake - in a to-go box. And omg it was so good and rich. Loved every bite.

Celiac friendly?

Yes

Updated 6 years ago read full review

Overall Rating

Review


Everything was good but my pasta had a regular noodle in it and it honestly was not worth the $20. I would only go for dessert and appetizers.

Updated 6 years ago read full review

Celiac

Overall Rating

Review


Delicious food, lots of choices, knowledgeable staff! The Godiva Cheesecake is gluten free and it is DELICIOUS! A must have!

Updated 7 years ago read full review

Overall Rating

Review


Had so many options for celiac people! I didn't feel sick at all after eating their pasta and can't wait to go again. It's hard finding good food that is gluten free, but they have it! 😄

Updated 7 years ago read full review

Overall Rating

Review


Love the Godiva chocolate cheesecake!

Updated 8 years ago read full review

Celiac

Overall Rating

Review


Had a turkey burger with mashed potatoes subbed for fries because the waiter said they use a community frier (despite the menu marking fries as "gf upon request"). Looked and tasted like an Udi's bun. I was really hungry and it hit the spot!

Celiac friendly?

Yes

Updated 9 years ago read full review

Hashimoto's

Overall Rating

Review


gluten free chocolate cheesecake, gf buns for burgers, gf pasta, omelets, salads, etc

Updated 10 years ago read full review

Reviews of this Chain

Overall Rating

Review


Cheesecake is always safe for me.

Safety


How confident are you that this establishment takes safety precautions against cross-contact?

— Very

Quality & Quantity


How much of the menu is available gluten-free?

— Most/All

How would you rate the taste and quality of the gluten-free food you tried?

— Excellent

Celiac

Overall Rating

Review


Was not bad but experience varies by server. We came twice as staying nearby... only on the 2nd visit did our server correct the misinformation from the first server.

There is NO dedicated fryer... it is shared oil. A lot of the staff are unclear of the difference

Safety


How confident are you that this establishment takes safety precautions against cross-contact?

— Not very

Quality & Quantity


Is there a gluten-free menu?

— Gluten-free items are marked on the main menu

How much of the menu is available gluten-free?

— Some

Celiac

Overall Rating

Review


Menu is marked but ask about cross contamination. Fries are not in dedicated fryer

Safety


How confident are you that this establishment takes safety precautions against cross-contact?

— Not very

Quality & Quantity


Is there a gluten-free menu?

— Gluten-free items are marked on the main menu

How much of the menu is available gluten-free?

— Some

How would you rate the taste and quality of the gluten-free food you tried?

— Excellent

Overall Rating

Review


I ordered a spicey GF pasta- it was ok. The Godiva chocolate cheesecake was fabulous!

Safety


How confident are you that this establishment takes safety precautions against cross-contact?

— Very

Quality & Quantity


Is there a gluten-free menu?

— Gluten-free items are marked on the main menu

How much of the menu is available gluten-free?

— Some

How would you rate the taste and quality of the gluten-free food you tried?

— Good

Overall Rating

Review


Tried to order a gluten free four cheese pasta for my Celiac daughter. When asked if they cook the pasta in separate water and use separate utensils, they said unfortunately they cook it in the same water as gluten pasta and they can’t use separate water. :(

Safety


How confident are you that this establishment takes safety precautions against cross-contact?

— Not at all

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