The Cheesecake Factory

How confident are you that this establishment takes safety precautions against cross-contact?

— Not very

Is there a gluten-free menu?

— Separate gluten-free menu

How much of the menu is available gluten-free?

— Some

How would you rate the taste and quality of the gluten-free food you tried?

— Good

Not safe for gluten intolerance or celiac! Twice, on two separate occasions, we’ve ordered the kids alfredo with gf noodles for our highly intolerant daughter—she gets quite ill if she consumes gluten. The first time, which was several years ago, we received gluten free pasta but found regular pasta mixed in. Today, the same thing happened and the server admitted that the same cooking water for the traditional pasta had been used to cook the gf pasta. The kitchen staff has clearly not been trained or educated properly in regards to food allergies.

How confident are you that this establishment takes safety precautions against cross-contact?

— Not at all

Is there a gluten-free menu?

— Gluten-free items are marked on the main menu

Stray gluten noodle in my GF pasta dish!!

How confident are you that this establishment takes safety precautions against cross-contact?

— Not at all

Is there a gluten-free menu?

— Gluten-free items are marked on the main menu

How much of the menu is available gluten-free?

— Some

How would you rate the taste and quality of the gluten-free food you tried?

— Excellent

We didn’t try anything GF. But dis ask the server for future reference if the GF menu was cooled on a separate line. She said no and that they all use the same fryer. So they do have a lot of GF options, but if cross contamination os an issue, it would be a no go.

How confident are you that this establishment takes safety precautions against cross-contact?

— Not at all

Is there a gluten-free menu?

— Gluten-free items are marked on the main menu

How much of the menu is available gluten-free?

— Some

How would you rate the taste and quality of the gluten-free food you tried?

— Average

The staff there was really friendly and understood the limited options. They has almost every main food item on the menu with a gluten free option. The cheesecake was delicious!

Celiac friendly?

Yes

Celiac friendly?

Yes

Went there last night after seeing a movie. Initially I was turned off by the lack of desirable GF options. Had to repeatedly change order plans due to dishes that were surprisingly using gluten, or risk of allergic exposure to other to other ingredients. Says fries can be GF, but cooked in same fryer for cross contamination. Refused to allow me to open my own Angry Orchard bottle ordered to avoid cross contamination from beer covered hands in bar. I was about ready to leave in frustration. But the waitress was patient and accommodating so went back several times to get answers from kitchen before she sat down with me to discuss options. Had a burger earlier in the week, so it didn't sound good, but ended up getting one with mashed potatoes. The burger was great and the bun was excellent! Once I was almost done, I asked the waitress what brand it was. When she said Udi's, I said then we have a problem because you gave me the wrong bun. I explained that Udi's are small, flat, undesirable to look at, don't have a very good texture, and that it's sad they are so commonly used. So what I ate was clearly not Udi's. Waitress brought out a manager named Alicia, whose daughter is Celiac, and she explained multiple steps to avoid gluten, and an area to prepare most GF items. She went back and brought me out a prepackaged GF bun. Apparently Cheesecake Factory purchases a restaurant grade GF buns in bulk from Udi's. Wonder why Udi's has such huge variance between this and what I've gotten at stores or is served in so many other restaurants. Ordered the GF Godiva chocolate cheesecake to go and it is absolutely amazing!

Celiac friendly?

Yes

Did not have issue with food did have problem with cheesecake!

Celiac friendly?

No

This is my daughter’s favorite place . Their gluten free four cheese pasta and Godiva cheesecake is super yummy!!!!

Had a great waiter who knew about providing a safe GF meal. I had pasta and did not get sick. They say they offer GF cheesecake but it’s in the same display cabinet as all other cheesecakes. I watched them use the same serving utensil on the GF cheesecake as other cheesecakes. (Bad!)

Celiac friendly?

No

Lots of options! I had a burger with a gluten free bun. The menu says fries can be made GF but the waitress said they have a communal fryer so definitely unsafe for celiacs! Other than that everything was good especially the chocolate Godiva cheesecake! :)

Celiac friendly?

Yes

I only had the Godiva chocolate cheesecake - in a to-go box. And omg it was so good and rich. Loved every bite.

Celiac friendly?

Yes

Everything was good but my pasta had a regular noodle in it and it honestly was not worth the $20. I would only go for dessert and appetizers.

Delicious food, lots of choices, knowledgeable staff! The Godiva Cheesecake is gluten free and it is DELICIOUS! A must have!

Had so many options for celiac people! I didn't feel sick at all after eating their pasta and can't wait to go again. It's hard finding good food that is gluten free, but they have it! 😄

Love the Godiva chocolate cheesecake!

Had a turkey burger with mashed potatoes subbed for fries because the waiter said they use a community frier (despite the menu marking fries as "gf upon request"). Looked and tasted like an Udi's bun. I was really hungry and it hit the spot!

Celiac friendly?

Yes

gluten free chocolate cheesecake, gf buns for burgers, gf pasta, omelets, salads, etc

I had their low-licious gluten free cheesecake and it was pretty great! The crust wasn’t fantastic but the filling was AMAZING! Super tasty 😋

How confident are you that this establishment takes safety precautions against cross-contact?

— Somewhat

How much of the menu is available gluten-free?

— Some

How would you rate the taste and quality of the gluten-free food you tried?

— Good

I went here on Black Friday and the restaurant is cute! Their menu was clearly labeled for what could be made gluten free. I told the waiter three times that I have a gluten allergy (I have celiac) and wanted a gluten free bun for my burger. He repeated the order back to me and told me the fries were in a designated frier. Unfortunately, the burger had a gluten bun. I took one bite and felt suspicious that it didn’t have a normal gluten-free bun texture, so I focused on my fries. When he came to clear the plates, he apologized for bringing me a gluten bun, but I had already taken a bite of it. They comped my burger, but I would not come back here. I made it very clear that I could not have gluten and they served me a bun with gluten. I was very bummed about this so I gave my GF cheesecake to my sister. I got sick that night. Disappointing :(

How confident are you that this establishment takes safety precautions against cross-contact?

— Not at all

Is there a gluten-free menu?

— Gluten-free items are marked on the main menu

How much of the menu is available gluten-free?

— Some

The first thing I told my server about was that I had celiacs disease and before I could explain anything she explained her sister also had celiac and she knew I couldn’t eat gluten. I explained to her about cross contamination and she assured me I would be great. I got nachos and she said they couldn’t put a kind of cheese on it and that they could only melt cheese. I was fine with it. Right after I ate them I felt sick. Come to find out, the chips are mixed with flour tortillas and corn tortillas. Please be careful if eating her.

How confident are you that this establishment takes safety precautions against cross-contact?

— Not at all

Is there a gluten-free menu?

— No gluten-free information on the menu

How much of the menu is available gluten-free?

— Not Much

How would you rate the taste and quality of the gluten-free food you tried?

— Average

Got the GF pasta with chicken and pancetta. Also got the Godiva cheesecake to go. The server wasn’t the most knowledgeable, but made an effort and checked with the kitchen.

They served bread on the table for the other guests.

The corn cakes are marked GF and looked really good but check they’re not fried.

How confident are you that this establishment takes safety precautions against cross-contact?

— Somewhat

Is there a gluten-free menu?

— Gluten-free items are marked on the main menu

How much of the menu is available gluten-free?

— Most/All

How would you rate the taste and quality of the gluten-free food you tried?

— Good

Gluten free pasta is cooked in the same water as wheat pasta and they are unable (unwilling) to cook it separately.

How confident are you that this establishment takes safety precautions against cross-contact?

— Not at all

Safety Feature Ratings

• Staff is knowledgeable and can answer questions
• Dedicated gluten-free fryer

Is there a gluten-free menu?

— Gluten-free items are marked on the main menu

How much of the menu is available gluten-free?

— Some

How would you rate the taste and quality of the gluten-free food you tried?

— Excellent