101 Jordan Creek Pkwy, Des Moines, IA 50266 Directions

Reported to be doing delivery AND takeout during COVID-19

Top Reviews


Overall Rating

Review


The staff there was really friendly and understood the limited options. They has almost every main food item on the menu with a gluten free option. The cheesecake was delicious!

Celiac friendly?

Yes

Updated 1 year ago read full review

Celiac

Overall Rating

Review


Went there last night after seeing a movie. Initially I was turned off by the lack of desirable GF options. Had to repeatedly change order plans due to dishes that were surprisingly using gluten, or risk of allergic exposure to other to other ingredients. Says fries can be GF, but cooked in same fryer for cross contamination. Refused to allow me to open my own Angry Orchard bottle ordered to avoid cross contamination from beer covered hands in bar. I was about ready to leave in frustration. But the waitress was patient and accommodating so went back several times to get answers from kitchen before she sat down with me to discuss options. Had a burger earlier in the week, so it didn't sound good, but ended up getting one with mashed potatoes. The burger was great and the bun was excellent! Once I was almost done, I asked the waitress what brand it was. When she said Udi's, I said then we have a problem because you gave me the wrong bun. I explained that Udi's are small, flat, undesirable to look at, don't have a very good texture, and that it's sad they are so commonly used. So what I ate was clearly not Udi's. Waitress brought out a manager named Alicia, whose daughter is Celiac, and she explained multiple steps to avoid gluten, and an area to prepare most GF items. She went back and brought me out a prepackaged GF bun. Apparently Cheesecake Factory purchases a restaurant grade GF buns in bulk from Udi's. Wonder why Udi's has such huge variance between this and what I've gotten at stores or is served in so many other restaurants. Ordered the GF Godiva chocolate cheesecake to go and it is absolutely amazing!

Celiac friendly?

Yes

Updated 2 years ago read full review

Overall Rating

Review


Did not have issue with food did have problem with cheesecake!

Celiac friendly?

No

Updated 2 years ago read full review

This establishment is NOT a dedicated gluten-free facility and may not be safe for those with celiac disease. Please contact the establishment directly to inquire about safety precautions.

Gluten Free Features

  • Appetizers
  • Bread/Buns
  • Burgers
  • Cheesecake
  • Dessert
  • Gluten Free Menu
  • Pasta

Categories

  • Breakfast
  • Delivery
  • Kid Friendly
  • Late Night
  • Lunch
  • Online Ordering
  • Outdoor Seating
  • Restaurant
  • Takeout
  • Vegetarian Friendly

Notes


The Cheesecake Factory has an extensive gluten free menu. Gluten free options include pasta, burgers (with buns), and cheesecake for dessert.

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More Reviews


Not celiac

Overall Rating

Review


This is my daughter’s favorite place . Their gluten free four cheese pasta and Godiva cheesecake is super yummy!!!!

Updated 2 years ago read full review

Celiac

Overall Rating

Review


Had a great waiter who knew about providing a safe GF meal. I had pasta and did not get sick. They say they offer GF cheesecake but it’s in the same display cabinet as all other cheesecakes. I watched them use the same serving utensil on the GF cheesecake as other cheesecakes. (Bad!)

Celiac friendly?

No

Updated 3 years ago read full review

Celiac

Overall Rating

Review


Lots of options! I had a burger with a gluten free bun. The menu says fries can be made GF but the waitress said they have a communal fryer so definitely unsafe for celiacs! Other than that everything was good especially the chocolate Godiva cheesecake! :)

Celiac friendly?

Yes

Updated 3 years ago read full review

Celiac

Overall Rating

Review


I only had the Godiva chocolate cheesecake - in a to-go box. And omg it was so good and rich. Loved every bite.

Celiac friendly?

Yes

Updated 3 years ago read full review

Overall Rating

Review


Everything was good but my pasta had a regular noodle in it and it honestly was not worth the $20. I would only go for dessert and appetizers.

Updated 4 years ago read full review

Celiac

Overall Rating

Review


Delicious food, lots of choices, knowledgeable staff! The Godiva Cheesecake is gluten free and it is DELICIOUS! A must have!

Updated 4 years ago read full review

Celiac

Overall Rating

Review


Had so many options for celiac people! I didn't feel sick at all after eating their pasta and can't wait to go again. It's hard finding good food that is gluten free, but they have it! 😄

Updated 4 years ago read full review

Not celiac

Overall Rating

Review


Love the Godiva chocolate cheesecake!

Updated 5 years ago read full review

Celiac

Overall Rating

Review


Had a turkey burger with mashed potatoes subbed for fries because the waiter said they use a community frier (despite the menu marking fries as "gf upon request"). Looked and tasted like an Udi's bun. I was really hungry and it hit the spot!

Celiac friendly?

Yes

Updated 6 years ago read full review

Overall Rating

Review


gluten free chocolate cheesecake, gf buns for burgers, gf pasta, omelets, salads, etc

Updated 7 years ago read full review

Reviews of this Chain

Celiac

Overall Rating

Review


Found a huge gluten noodle in my “gluten free” pasta as well as a pea. Manager said this was definitely cross contamination. Currently waiting for the reaction. Never eating here again.

Safety


How confident are you that this establishment takes safety precautions against cross-contamination?

— Not at all

Quality & Quantity


Is there a gluten-free menu?

— Gluten-free items are marked on the main menu

How much of the menu is available gluten-free?

— Some

How would you rate the taste and quality of the gluten-free food you tried?

— Good

Celiac

Overall Rating

Review


The best chain restaurant ever. I love the food here. Big selection.

Quality & Quantity


Is there a gluten-free menu?

— Gluten-free items are marked on the main menu

How much of the menu is available gluten-free?

— Some

How would you rate the taste and quality of the gluten-free food you tried?

— Excellent

Other


Other Characteristics
  • Good for breakfast/brunch
  • Good for takeout
Celiac

Overall Rating

Review


Waiter was very helpful and answered all my questions. If he didn’t know, he went and asked the kitchen. I felt like I was in good hands eating there. I ended up with a burger and salad, which were both average.

Safety


How confident are you that this establishment takes safety precautions against cross-contamination?

— Somewhat

Quality & Quantity


Is there a gluten-free menu?

— Gluten-free items are marked on the main menu

How much of the menu is available gluten-free?

— Not Much

How would you rate the taste and quality of the gluten-free food you tried?

— Average

Celiac

Overall Rating

Review


Updates: came here again for a quick, easy meal and had tasty food with no issues. Turkey burger no bun (they had the option of a GF bun but I wasn’t feeling it) and a side salad. The sever was really helpful and nice.

Old review: I went here with some hesitation because of the past reviews, but I had no issues. My server was helpful and I didn't have any problems with my food. I stayed on the safe side and had a salad. They do have a fun variety of options.

Safety


How confident are you that this establishment takes safety precautions against cross-contamination?

— Somewhat

Quality & Quantity


Is there a gluten-free menu?

— Gluten-free items are marked on the main menu

How much of the menu is available gluten-free?

— Some

How would you rate the taste and quality of the gluten-free food you tried?

— Excellent

Other


Other Characteristics
  • Good for lunch
  • Good for takeout
  • Offers outdoor seating
Celiac

Overall Rating

Review


While I explained four times how serious it was the food was gluten free and cooked separately as my daughter has celiac disease and they assured me they had spoken to the chef and everything was safe in reality they served us tortilla chips that had been fried in the same fryer as items with gluten. When I said something about it I got a “bummer sorry” response. I contacted the headquarters and no one responded. Will never be eating there again.

Safety


How confident are you that this establishment takes safety precautions against cross-contamination?

— Not at all

Quality & Quantity


Is there a gluten-free menu?

— Gluten-free items are marked on the main menu

How much of the menu is available gluten-free?

— Not Much

How would you rate the taste and quality of the gluten-free food you tried?

— Poor

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