The Cheesecake Factory

A coworker ordered a slice of the gluten-free cheesecake along with a dozen slices of other types of cheesecakes. The gluten-free cheesecake was not labeled so we had to figure it out by process of elimination and by reviewing the menu. I got so sick from the few bites of gluten-free cheesecake. I wish I had not eaten it but I felt pressured to because the coworker had ordered it just for me.

How confident are you that this establishment takes safety precautions against cross-contact?

— Not at all

How much of the menu is available gluten-free?

— Not Much/None

How would you rate the taste and quality of the gluten-free food you tried?

— Below Average

Other Characteristics

• Offers online ordering

They were super accommodating. We asked and were told they have a dedicated frier, but can never guarantee 100% no contamination. My daughter, who is gluten allergic, had fries and plant based impossible burger with GF bun. I had a bite and it was really good. They made sure that they changed gloves and used different utensils as well. Finally, she had the low-licious cheesecake with strawberries. Make sure to get it with real whipped cream not the low sugar one.

How confident are you that this establishment takes safety precautions against cross-contact?

— Somewhat

Safety Feature Ratings

• Dedicated gluten-free fryer
• Staff is knowledgeable and can answer questions
• Staff will clean kitchen space or change gloves if asked

Is there a gluten-free menu?

— Gluten-free items are marked on the main menu

How much of the menu is available gluten-free?

— Some

How would you rate the taste and quality of the gluten-free food you tried?

— Good

Other Characteristics

• Good for breakfast/brunch
• Good for dairy-free
• Good for dinner
• Good for kids
• Good for lunch
• Good for takeout
• Good selection of healthy options
• Good vegan options
• Good vegetarian options
• Offers online ordering
• Offers outdoor seating

I ordered the Cobb salad and the GF cheesecake and I got very sick. More sick than I have ever gotten since finding out I have celiac. It seems like it was more than cross contamination like maybe the order was not gluten free at all or maybe even food poisoning. I would not recommend going there if you have celiac.

How confident are you that this establishment takes safety precautions against cross-contact?

— Not at all

How much of the menu is available gluten-free?

— Not Much

How would you rate the taste and quality of the gluten-free food you tried?

— Average

I had their low-licious gluten free cheesecake and it was pretty great! The crust wasn’t fantastic but the filling was AMAZING! Super tasty 😋

How confident are you that this establishment takes safety precautions against cross-contact?

— Somewhat

How much of the menu is available gluten-free?

— Some

How would you rate the taste and quality of the gluten-free food you tried?

— Good

I went here on Black Friday and the restaurant is cute! Their menu was clearly labeled for what could be made gluten free. I told the waiter three times that I have a gluten allergy (I have celiac) and wanted a gluten free bun for my burger. He repeated the order back to me and told me the fries were in a designated frier. Unfortunately, the burger had a gluten bun. I took one bite and felt suspicious that it didn’t have a normal gluten-free bun texture, so I focused on my fries. When he came to clear the plates, he apologized for bringing me a gluten bun, but I had already taken a bite of it. They comped my burger, but I would not come back here. I made it very clear that I could not have gluten and they served me a bun with gluten. I was very bummed about this so I gave my GF cheesecake to my sister. I got sick that night. Disappointing :(

How confident are you that this establishment takes safety precautions against cross-contact?

— Not at all

Is there a gluten-free menu?

— Gluten-free items are marked on the main menu

How much of the menu is available gluten-free?

— Some

The first thing I told my server about was that I had celiacs disease and before I could explain anything she explained her sister also had celiac and she knew I couldn’t eat gluten. I explained to her about cross contamination and she assured me I would be great. I got nachos and she said they couldn’t put a kind of cheese on it and that they could only melt cheese. I was fine with it. Right after I ate them I felt sick. Come to find out, the chips are mixed with flour tortillas and corn tortillas. Please be careful if eating her.

How confident are you that this establishment takes safety precautions against cross-contact?

— Not at all

Is there a gluten-free menu?

— No gluten-free information on the menu

How much of the menu is available gluten-free?

— Not Much

How would you rate the taste and quality of the gluten-free food you tried?

— Average

Got the GF pasta with chicken and pancetta. Also got the Godiva cheesecake to go. The server wasn’t the most knowledgeable, but made an effort and checked with the kitchen.

They served bread on the table for the other guests.

The corn cakes are marked GF and looked really good but check they’re not fried.

How confident are you that this establishment takes safety precautions against cross-contact?

— Somewhat

Is there a gluten-free menu?

— Gluten-free items are marked on the main menu

How much of the menu is available gluten-free?

— Most/All

How would you rate the taste and quality of the gluten-free food you tried?

— Good

Gluten free pasta is cooked in the same water as wheat pasta and they are unable (unwilling) to cook it separately.

How confident are you that this establishment takes safety precautions against cross-contact?

— Not at all

Safety Feature Ratings

• Staff is knowledgeable and can answer questions
• Dedicated gluten-free fryer

Is there a gluten-free menu?

— Gluten-free items are marked on the main menu

How much of the menu is available gluten-free?

— Some

How would you rate the taste and quality of the gluten-free food you tried?

— Excellent