The Cheesecake Factory

2 recent ratings
$$ • Restaurant
Reported to have a gluten-free menu
Reported GF menu options: Appetizers, Bread/Buns, Burgers, Cheesecake, Dessert, Pasta
0% of 2 votes say it's celiac friendly
Freehold Raceway Mall
3710 U.S. 9
Freehold Township, NJ 07728

Top Reviews


Celiac

Overall Rating

Review


Ordered the salmon with mashed potatoes and broccoli which states it’s gluten free. Later found out that the broccoli is cooked in pasta water. How is that gluten free?! Why do these restaurants have GF on their menu and the food is not prepared accordingly and get away with this!! Unacceptable!

Safety


How confident are you that this establishment takes safety precautions against cross-contamination?

— Not at all

Quality & Quantity


Is there a gluten-free menu?

— Gluten-free items are marked on the main menu

Updated 1 month ago read full review

Overall Rating

Review


There was no flavor to the pasta and I got sick for days. They use the same strainers to cook the pasta which now makes sense as to why I got sick.

Safety


How confident are you that this establishment takes safety precautions against cross-contamination?

— Not at all

Quality & Quantity


Is there a gluten-free menu?

— Gluten-free items are marked on the main menu

How much of the menu is available gluten-free?

— Not Much

How would you rate the taste and quality of the gluten-free food you tried?

— Below Average

Updated 1 year ago read full review

Not celiac

Overall Rating

Review


Went there today, ordered ribeye steak with mashed potatoes and green beans. Two hours later, here I am, crapping my guts out. Waitress seemed knowledgeable and assured me that my meal was gf. My gut says otherwise. Eventually found that they heated the plain green beans in the pasta water!! I got a full refund, but still lost a sick day from work. This was so avoidable.

Updated 3 years ago read full review

This establishment is NOT a dedicated gluten-free facility and may not be safe for those with celiac disease. Please contact the establishment directly to inquire about safety precautions.

Gluten-Free Features

  • Appetizers
  • Bread/Buns
  • Burgers
  • Cheesecake
  • Dessert
  • Gluten-Free Menu
  • Pasta

Categories

  • Dinner
  • Kid Friendly
  • Late Night
  • Lunch
  • Online Ordering
  • Restaurant
  • Takeout
  • Vegetarian Friendly

Notes


The Cheesecake Factory has an extensive gluten free menu. Gluten free options include pasta, burgers (with buns), and cheesecake for dessert.

Photos


Evelyn's favorite with gluten free pasta
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More Reviews


Celiac

Overall Rating

Review


Even though items are listed as gluten free. They are not. I ordered the gluten-free shrimp with pasta. As I was eating I noticed a regular pasta noodle mixed in with the gluten-free pasta. When I called the manager over to complain, and let him know that I would probably be sick for a few days, he told me they probably used the same strainer for both types of pasta, which is unacceptable. As predicted, I did get sick. I also complained to the corporate office

Updated 4 years ago read full review

Not celiac

Overall Rating

Review


Menu has gluten free options marked so you know which ones are. Good amount of choices

Celiac friendly?

Yes

Updated 5 years ago read full review

Celiac

Overall Rating

Review


Was contaminated(a gluten free pasta dish), tried it again a second time with an entirely different meal (a chicken dish with rice) and was contaminated again. Will never go again.

Celiac friendly?

No

Updated 5 years ago read full review

Overall Rating

Review


This place is very celiac friendly. Has a lot of menu items that they can make gluten free.

Celiac friendly?

Yes

Updated 5 years ago read full review

Overall Rating

Updated 7 years ago read full review

Overall Rating

Review


Went to the one in Princeton nj. In Quaker town mall today. Was all excited to order off the new gf menu. And when my pasta came I said to the server are you sure this is gluten free? It taste and looks too good. She said yes. Than a free mins. Later the waiter runs over and asks me if its ok that it's not gluten free? Huh? I didn't hear that. The music was kind of loud I thought he was asking me is it ok cause it's not the fuseli pasta it's the angel hair. But my mom herd him and said it louder! No it's not ok! I've been gf for 7 years for a reason! If I wanted to get sick and eat gluten I would choose to eat a croissant !!!! The manager says they dropped the ball. I said they need better training . Lesson , can't trust restaurant service! Great. I asked how am I going to come hear and eat???? Enjoyed the guacamole . Hope the chips were really gf.? Only put the star cause I had to. They should have a better system if there going to provide a gf menu they better actually serve it to you. And put a simple sign for it for Pete sakes! And get better communication!!! It's just not right!

Celiac friendly?

No

Updated 8 years ago read full review

Overall Rating

Review


Gluten free menu but not celiac friendly. Staff not knowledgeable enough to properly serve someone with celiac disease. Plates are always dirty so who knows what was on there. Nice to offer the gluten free menu but they really need to be properly trained in gluten free preparation.

Celiac friendly?

No

Updated 8 years ago read full review

Overall Rating

Updated 8 years ago read full review

Not celiac

Overall Rating

Review


They do have a gluten free menu, just ask! Tons of options, I was impressed. BUT the Godiva cheesecake is NOT gluten free as advertised on their menu!

Updated 8 years ago read full review

Celiac

Overall Rating

Celiac friendly?

No

Updated 8 years ago read full review

Overall Rating

Review


they don't have a gluten free menu, so I order plain chicken or fish no seasoning or sauces. they do have a cloudless cheesecake with no crust though that's pretty good and I've never had a problem with it (:

Updated 10 years ago read full review

Reviews of this Chain

Celiac

Overall Rating

Review


I was told the steak medallions could be made gluten free, though was sick afterward. Leaving 2 stars since the Godiva cheesecake was pretty good.

Safety


How confident are you that this establishment takes safety precautions against cross-contamination?

— Not at all

Safety Feature Ratings
  • Staff is knowledgeable and can answer questions

Quality & Quantity


How much of the menu is available gluten-free?

— Not Much

How would you rate the taste and quality of the gluten-free food you tried?

— Good

Other


Other Characteristics
  • Good for takeout
Celiac

Overall Rating

Review


I enjoyed a lovely omelette & my daughter had gf pasta. They served us gf toast in place of the bread basket. We were too full to have it but there was a gf cheesecake option too that looked amazing. The server understood cross contamination & advised against the fries (despite them being marked gf, they are cooked in contaminated fryers). She even warned us that gf was a ‘fad’ in Florida & to always make it clear it’s an allergy & not a preference (I know coeliac isn’t an allergy but it’s easier for others to understand that).

Safety


How confident are you that this establishment takes safety precautions against cross-contamination?

— Very

Quality & Quantity


Is there a gluten-free menu?

— Gluten-free items are marked on the main menu

How much of the menu is available gluten-free?

— Some

How would you rate the taste and quality of the gluten-free food you tried?

— Excellent

Overall Rating

Review


If you ever come here ask to sit in wendys section! Shes a celiac waitress and she went above and beyond for my sister and I who are both celiac. From bringing us gluten free toasted bun to telling us what all on the menue is gluten free. Such as the orange chicken that I thought I couldnt eat again! I had such an amazing time here and definitely recommend it to anyone!

Safety


How confident are you that this establishment takes safety precautions against cross-contamination?

— Very

Quality & Quantity


Is there a gluten-free menu?

— Gluten-free items are marked on the main menu

How much of the menu is available gluten-free?

— Most

How would you rate the taste and quality of the gluten-free food you tried?

— Excellent

Celiac

Overall Rating

Review


Update July 2022: I got the same dish that I usually get but was bloated that night so got some cross contamination. I got an order to go so I feel I couldn’t explain my needs as much. Anyway be careful. Not as good as it used to be. Got the salmon and substituted green beans and got the mashed potatoes. Excellent. Got the Godiva cheesecake. Super yummy. I have had good experiences with Cheesecake factory’s across the country but I always make sure to be clear about needing gluten free and cross contamination. Always ask with cheesecake to use a clean spatula and wash hands first.

Safety


How confident are you that this establishment takes safety precautions against cross-contamination?

— Not very

Quality & Quantity


Is there a gluten-free menu?

— Gluten-free items are marked on the main menu

How much of the menu is available gluten-free?

— Some

How would you rate the taste and quality of the gluten-free food you tried?

— Good

Celiac

Overall Rating

Review


Over all its was just fine. Nothing over the top special. Had gluten free buns and has a dedicated fryer. The burger was good. Due to “staffing shortage” they had a limited menu. About 50% of the menu was not available. Our waiter was good and you can make online reservations.

Safety


How confident are you that this establishment takes safety precautions against cross-contamination?

— Somewhat

Quality & Quantity


Is there a gluten-free menu?

— No gluten-free information on the menu

How much of the menu is available gluten-free?

— Some

How would you rate the taste and quality of the gluten-free food you tried?

— Average

More Info

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