The Cheesecake Factory

3 recent ratings
$$ • Restaurant
Reported to have a gluten-free menu

Warning

This is a chain, which typically means a high risk of cross-contact. It may not be possible to dine safely at this establishment.

Safety Rating
3 ratings

As rated by the community

5000 Shelbyville Rd
Louisville, KY 40207

Most Recent Reviews


Gluten Intolerant

Overall Rating

Review


They can make many things gluten free but there’s no gluten free option for toast or most sandwiches

Safety


How confident are you that this establishment takes safety precautions against cross-contact?

— Very

Quality & Quantity


Is there a gluten-free menu?

— Gluten-free items are marked on the main menu

How much of the menu is available gluten-free?

— Some

How would you rate the taste and quality of the gluten-free food you tried?

— Excellent

Updated 2 months ago read full review

Symptomatic Celiac

Overall Rating

Review


Had a burger with salad. Server was very knowledgeable about what needed to be substituted to make the meal safe and made sure he checked everything before putting the order in (e.g. fries not safe due to fryer). Was very impressed. Edit: ordered a cheesecake slice to go, the one in the display case for was contaminated so I asked for a fresh slice from the back which they happily accommodated.

Safety


How confident are you that this establishment takes safety precautions against cross-contact?

— Somewhat

Safety Feature Ratings
  • Staff is knowledgeable and can answer questions

Quality & Quantity


Is there a gluten-free menu?

— Gluten-free items are marked on the main menu

How much of the menu is available gluten-free?

— Most/All

How would you rate the taste and quality of the gluten-free food you tried?

— Excellent

Other


Other Characteristics
  • Good for breakfast/brunch
  • Good for dinner
  • Good for lunch
  • Good for takeout
  • Offers delivery
Updated 7 months ago read full review

Overall Rating

Review


Few choices and the choices aren’t good.

Safety


How confident are you that this establishment takes safety precautions against cross-contact?

— Not very

Quality & Quantity


Is there a gluten-free menu?

— Gluten-free items are marked on the main menu

How much of the menu is available gluten-free?

— Not Much/None

How would you rate the taste and quality of the gluten-free food you tried?

— Below Average

Updated 1 year ago read full review

Important

This establishment is NOT a dedicated gluten-free facility and may not be safe for those with celiac disease. Please contact the establishment directly to inquire about safety precautions.
Information contained in this listing is based on reports by the community. Please verify all information directly with the establishment.

Reported safety features

Other

Notes


The Cheesecake Factory has an extensive gluten free menu. Gluten free options include pasta, burgers (with buns), and cheesecake for dessert.

Photos


Gluten free cheeseburger with side salad.
Add a photo View all photos

More Reviews


Celiac

Overall Rating

Review


They can bring out a toasted GF bun instead of bread, which is nice. I had a GF pasta dish. I did not have any flourless cheesecake. I had a very bad reaction, was throwing up all night long. I haven’t had a bad reaction at other cheesecake factories, and I don’t know what this place did to gluten poison me. I probably won’t be back to any cheesecake factory.

Celiac friendly?

No

Updated 4 years ago read full review

Overall Rating

Review


The Cheesecake Factory has many gluten free options. With that being said, it's really not the safest place to eat so proceed with caution. I'm writing this review to inform the gluten sensitive or those with celiac that even though they say they have a separate fryer and that you can eat french fries safely, that's not always the case. My daughter and I both dealt with cross contamination there when we ordered gluten free french fries. I later found out at another Cheesecake Factory, that it's common practice for the cooks to use that "other fryer" when they feel the need to. So that explained things for me. I thought the waitress was just being lazy and gave me fries that were fried in the common fryer. So please be careful. Also, don't order the gluten free cheesecake. It is with all the other cheesecakes and I got sick from that on another occasion. Moral of the story, I think you can order a few things here that are safe but you are gambling. It's just not worth it for me.

Celiac friendly?

No

Updated 6 years ago read full review

Reviews of this Chain

Celiac

Overall Rating

Review


I have been at many different Cheesecake Factory establishments. I give this 3 stars. I got the sausage, broccoli, mushrooms in a white sauce with GF pasta. I had no ill effects but it was very bland tasting. I added parmesan cheese to give it some flavor. I usually get the shepherds pie which is always good. Can't go wrong with their Godiva cheesecake or the low cal cheesecake with strawberries.

Safety


How confident are you that this establishment takes safety precautions against cross-contact?

— Very

Quality & Quantity


Is there a gluten-free menu?

— Gluten-free items are marked on the main menu

How much of the menu is available gluten-free?

— Not Much

How would you rate the taste and quality of the gluten-free food you tried?

— Average

Asymptomatic Celiac

Overall Rating

Review


I had the shepherd’s pie and it was flavorful and delicious! Our waiter seemed very knowledgeable about gluten allergies and celiac and made suggestions about GF menu items. I had the gluten-free cheesecake with fresh strawberries for dessert, and it was also delicious! I felt safe eating here, and will be back.

Safety


How confident are you that this establishment takes safety precautions against cross-contact?

— Very

Quality & Quantity


Is there a gluten-free menu?

— Gluten-free items are marked on the main menu

How much of the menu is available gluten-free?

— Some

How would you rate the taste and quality of the gluten-free food you tried?

— Excellent

Gluten Sensitive

Overall Rating

Symptomatic Celiac

Overall Rating

Review


Absolutely stomach blowing!

The staff not only uses separate equipment to prevent cross contamination, they change their very clothes! I was so pleased and surprised to say the least.

Also, so much of the menu is gf! I got the mashed potato omelette with fries and home fries, so delicious.

The portion sizes are enormous too, I got two full delicious meals out one!!!

Highly recommend, a bit pricy but absolutely worth it.

Safety


How confident are you that this establishment takes safety precautions against cross-contact?

— Very

Quality & Quantity


How much of the menu is available gluten-free?

— Most/All

How would you rate the taste and quality of the gluten-free food you tried?

— Excellent

Symptomatic Celiac

Overall Rating

Review


Have been eating here with family since I was a kid and have never had an issue with eating gluten free. They have a gf menu and staff is very knowledgeable. They have gf pasta, buns, and many more options. It is a busy chain, so there's always some risk but based off my experience this is a reliable option.

Quality & Quantity


Is there a gluten-free menu?

— Separate gluten-free menu

How much of the menu is available gluten-free?

— Most/All

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