The Cheesecake Factory

Was pleasantly surprised by how well I made out here, though given the other negative reviews I may just have gotten lucky. GF options are marked on the menu: burgers, salads, most of the steak/fish entrees, most of the breakfast options, and a handful of others. When I asked for a side salad the server said they had a separate fryer available for french fries.

Had a Mushroom Burger on a GF bun with fries, which they acknowledged as GF when they brought it out. Was very good and didn't give me any reaction.

Took home a piece of Godiva's Chocolate Cheesecake, which I think is the only GF cheesecake available, though a couple other desserts are marked GF as well. My stomach feels a little funky after eating it, but may just be how rich it was.

How confident are you that this establishment takes safety precautions against cross-contact?

— Somewhat

Safety Feature Ratings

• Dedicated gluten-free fryer
• Staff is knowledgeable and can answer questions

Is there a gluten-free menu?

— Gluten-free items are marked on the main menu

How much of the menu is available gluten-free?

— Some

How would you rate the taste and quality of the gluten-free food you tried?

— Excellent

Other Characteristics

• Good for breakfast
• Good for brunch
• Good for dinner
• Good for kids
• Good for lunch
• Good for takeout
• Offers outdoor seating
• Reservations recommended

I’ve been coming here frequently the last few months and I can say honestly if you’re super sensitive to gluten or allergic to it, I don’t recommend this location at all. I always make sure to tell my server I have a gluten allergy and it’s always hit or miss whether they take that seriously.

When they do, the food is amazing and they are super accommodating, giving me gluten free rolls instead of the free bread they usually serve and having my food prepared in the allergy section of the kitchen. A manager also took my order and verified with the chefs to make sure nothing would be a problem.

Unfortunately this level of care isn’t guaranteed and recently I’ve been getting really sick from the food, so I had to stop going altogether. It’s not worth the risk! The last time I went my food didn’t come with the allergy indicators they usually stick in it and I didn’t say anything because I thought the staff knew what they were doing. I got so violently sick after, I stayed up all night and had to call out of work the next day.

I feel bad complaining because the staff are usually so friendly and nice, but this really affected my health. I think people should know that they often make mistakes with the gluten free food, even with specifying an allergy :(

How confident are you that this establishment takes safety precautions against cross-contact?

— Not at all

Safety Feature Ratings

• Dedicated gluten-free space in the kitchen
• Dedicated gluten-free fryer
• Other dedicated kitchen equipment (oven, toaster, pots, pans, utensils, etc.)
• Staff is knowledgeable and can answer questions
• Food comes out flagged or marked gluten-free

Is there a gluten-free menu?

— Gluten-free items are marked on the main menu

How much of the menu is available gluten-free?

— Not Much

How would you rate the taste and quality of the gluten-free food you tried?

— Excellent

My friend had gotten sick from this cheesecake factory twice! Both times were take out. The first time they gave them regular pasta instead of gluten free. Most recently they gave them fries that must have been cooked in the wrong frying oil. NOT SAFE. Hoping they see these reviews and have some kind of refresher course for the staff on allergens.

How confident are you that this establishment takes safety precautions against cross-contact?

— Not at all

Is there a gluten-free menu?

— Separate gluten-free menu

I’d give 0 stars if I could. They couldn’t even guarantee a bowl of strawberries would be safe. Ended up getting soda and tea the whole meal and eating snacks I packed in case

How confident are you that this establishment takes safety precautions against cross-contact?

— Not at all

Is there a gluten-free menu?

— Gluten-free items are marked on the main menu

How much of the menu is available gluten-free?

— Not Much/None

My family loves the Cheesecake Factory and I was very pleasantly surprised how much has changed since my last visit in 2019. My waitress informed her manager that I had Celiac and the manager came over to our table and talked about their protocols for ensuring that my meal would be prepared using GF precautions. They finally have a truly dedicated fryer for fries. I enjoyed a Bacon, Bacon burger with fries. The GF bun was a little too dense for me but, the burger and toppings hit the spot. My only recommendation would be for them to store their GF cheesecake in a dedicated area.

How confident are you that this establishment takes safety precautions against cross-contact?

— Very

Safety Feature Ratings

• Dedicated gluten-free space in the kitchen
• Dedicated gluten-free fryer
• Other dedicated kitchen equipment (oven, toaster, pots, pans, utensils, etc.)
• Staff is knowledgeable and can answer questions
• Staff will clean kitchen space or change gloves if asked

Is there a gluten-free menu?

— Gluten-free items are marked on the main menu

How much of the menu is available gluten-free?

— Some

How would you rate the taste and quality of the gluten-free food you tried?

— Excellent

Other Characteristics

• Good for breakfast/brunch
• Good for kids
• Good for lunch
• Good for takeout
• Good selection of healthy options
• Offers online ordering

NOT SAFE! My son got so sick after we went. We went to the Cambridge one and I kept reminding them of gluten allergy and asking to make sure his food was safe and he still got so sick. I even had the manager come over.

Celiac friendly?

No

Not only was the food cold when it finally got here, it was on a REGULAR BUN. Absolutely unacceptable, when I wrote gluten free AND gluten allergy in the instructions. This restaurant should be removed from the app.

Absolutely terrible.

Celiac friendly?

No

I also found a regular piece of pasta in my dish. Happened at the Cambridge one too. For such a big chain, I’d expect they would be doing a better job in regards to allergies

I went tonight for my birthday and found gluten pasta in both my sister’s and girlfriend’s gf pasta dishes! I was horrified. They clearly do not care about cross contamination. Will be return for cheesecake, but unfortunately, not for food.

Celiac friendly?

No

I ordered a designate “GF available” pasta dish and found a regular pasta noodle mixed in with it after another person I was with (also celiac) found another kind of regular pasta in her dish. Unacceptable. We both got really sick. I have gotten sick at 3 different cheesecake factories now. I will never go back to any of them.

Celiac friendly?

No

I’m a diagnosed Celiac. Tonight I had a pasta dish and I found a piece of gluten pasta in my meal. My friend, who is also Celiac, also found a piece of gluten pasta. I’m disgusted with this. I would not recommend eating here at all. If anything, you are probably okay with dessert here but definitely not a meal.

Celiac friendly?

No

My daughter has celiac disease and we asked them to prepare her gluten-free macaroni and cheese safely. About halfway through her meal she noticed a piece of spaghetti in her penne pasta. We have no idea if any of it was gluten-free or how that piece of pasta got in there. At the very least it was contaminated. I will not return.

Celiac friendly?

No

Sad to say they have no idea about gf here. I asked some questions, waitress disappeared for 10 mins until I asked for a manager. Manager explained two items, one that I shouldn't get because it had soy, and one that had dairy. When I tried to explain that those items did not contain gluten she said she thought they did because 'someone' had said they did. No trading at all.

Celiac friendly?

Yes

Explained to the server that I'm GF.. Ordered salad came with croutons on it . Definitely not a GF restaurant. Not worth the risk .

Celiac friendly?

No

Do not eat here if you have Celiac Disease. Definite cross-contamination on the GF pasta. They will toast a piece of GF bread for you, but I doubt they use a separate toaster. They probably don't boil their GF pasta separately. I feel like I got hit by an 18-wheeler after eating there last night. I will definitely not return.

Celiac friendly?

No

Had the salmon it was amazing!!! Told the waiter I had celiac he brought me out my own gf roll and own butter, checked on all the sauces for me and made sure I had an excellent experience... Only down side was only one cheesecake was made gf that night!

Celiac friendly?

Yes

Awesome place which has many options. Make sure you say you have a gluten allergy. They have a whole menu with many options

In my experience, they treat gluten sensitivities like a fad diet and therefore do not take it seriously. My server could have cared less. I did not feel safe at all. Will not be back and it's a shame since this was one of my favorite restaurants before.

When they are not crowded they are great. I ask for the manager before being seated too which works great.

They went from having no options to having tons of options. They have a whole gluten-free menu now which includes pasta! I didn't feel like I was the gluten-free person at the table. I just felt like I was out to dinner with my family. The staff could be a bit more knowledgable though. More training on allergies. It's not enough to just try when someone has Celiac. No room for error.

Celiac friendly?

Yes

horrible. I specifically said I have celiac and ordered 2 hours ahead and they have me bread and croutons on my salad. went back to get it fixed and asked for just a salad with grilled chicken, they gave me spinach, no lettuce, a tomato, 2 slices of cucumber and no chicken.

Celiac friendly?

No

Gluten free pasta is great! They do have issues with cross contamination but didn't bother me. The gf cheesecake was not gf at all though, but not sure if they gave me the regular slice instead by accident - receipt didn't say gf when I checked after

They are working on a gf menu and when I was there a few months ago they said by this summer. Fingers crossed they create a gf cheesecake option!

Terrible. Not GF

Not GF at all. They state this themselves.

They do not offer a gf menu and are extremely in accommodating. Had a server refuse to give me the check until I ordered cheesecake and explained to him multiple times that I was allergic. Sad because this was one of my favorite spots before becoming gf.

Very surprised to see this restaurant on the list. My experience at any Cheesecake Factory has been unpleasant. I was discouraged from ordering anything other than a beverage & side salad without a dressing. I would prefer & understand if they would say that they cannot accommodate allergies.

I love gf cheesecake both chocolate and strawberry. Several gf options

How confident are you that this establishment takes safety precautions against cross-contact?

— Very

How much of the menu is available gluten-free?

— Most/All

How would you rate the taste and quality of the gluten-free food you tried?

— Excellent

We only came here for a piece of cheesecake. Their GF cheese cake is delicious! If you have a sweet tooth like me you must try it!

How confident are you that this establishment takes safety precautions against cross-contact?

— Somewhat

How would you rate the taste and quality of the gluten-free food you tried?

— Excellent

I’ve eaten here safely. The gf options are not that many, but they are good. For me it is a reliable place. The servers are well informed, in my experience - tho I am always careful to go at quieter times so that they have time to prepare my food safely.

How confident are you that this establishment takes safety precautions against cross-contact?

— Somewhat

Is there a gluten-free menu?

— Gluten-free items are marked on the main menu

How much of the menu is available gluten-free?

— Some

How would you rate the taste and quality of the gluten-free food you tried?

— Excellent

We have had very good experiences here Gf is labeled Tons of options

How confident are you that this establishment takes safety precautions against cross-contact?

— Very

How much of the menu is available gluten-free?

— Most/All

How would you rate the taste and quality of the gluten-free food you tried?

— Excellent

I have been at many different Cheesecake Factory establishments. I give this 3 stars. I got the sausage, broccoli, mushrooms in a white sauce with GF pasta. I had no ill effects but it was very bland tasting. I added parmesan cheese to give it some flavor. I usually get the shepherds pie which is always good. Can't go wrong with their Godiva cheesecake or the low cal cheesecake with strawberries.

How confident are you that this establishment takes safety precautions against cross-contact?

— Very

Is there a gluten-free menu?

— Gluten-free items are marked on the main menu

How much of the menu is available gluten-free?

— Not Much

How would you rate the taste and quality of the gluten-free food you tried?

— Average