29% of 17 votes say it's Celiac friendly

75 Middlesex Turnpike, Burlington, MA 01803 Directions

Top Reviews


Overall Rating

Review


NOT SAFE! My son got so sick after we went. We went to the Cambridge one and I kept reminding them of gluten allergy and asking to make sure his food was safe and he still got so sick. I even had the manager come over.

Celiac friendly?

No

Updated 1 year ago read full review

Celiac

Overall Rating

Review


Not only was the food cold when it finally got here, it was on a REGULAR BUN. Absolutely unacceptable, when I wrote gluten free AND gluten allergy in the instructions. This restaurant should be removed from the app.

Absolutely terrible.

Celiac friendly?

No

Updated 1 year ago read full review

Celiac

Overall Rating

Review


I also found a regular piece of pasta in my dish. Happened at the Cambridge one too. For such a big chain, I’d expect they would be doing a better job in regards to allergies

Updated 1 year ago read full review

Gluten Free Features

  • Appetizers
  • Bread/Buns
  • Burgers
  • Cheesecake
  • Dessert
  • Gluten Free Menu
  • Pasta

Categories

  • Breakfast
  • Kid Friendly
  • Late Night
  • Lunch
  • Online Ordering
  • Restaurant
  • Takeout
  • Vegetarian Friendly

Notes


The Cheesecake Factory has an extensive gluten free menu. Gluten free options include pasta, burgers (with buns), and cheesecake for dessert.

Photos


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More Reviews


Celiac

Overall Rating

Review


I went tonight for my birthday and found gluten pasta in both my sister’s and girlfriend’s gf pasta dishes! I was horrified. They clearly do not care about cross contamination. Will be return for cheesecake, but unfortunately, not for food.

Celiac friendly?

No

Updated 1 year ago read full review

Celiac

Overall Rating

Review


I ordered a designate “GF available” pasta dish and found a regular pasta noodle mixed in with it after another person I was with (also celiac) found another kind of regular pasta in her dish. Unacceptable. We both got really sick. I have gotten sick at 3 different cheesecake factories now. I will never go back to any of them.

Celiac friendly?

No

Updated 1 year ago read full review

Celiac

Overall Rating

Review


I’m a diagnosed Celiac. Tonight I had a pasta dish and I found a piece of gluten pasta in my meal. My friend, who is also Celiac, also found a piece of gluten pasta. I’m disgusted with this. I would not recommend eating here at all. If anything, you are probably okay with dessert here but definitely not a meal.

Celiac friendly?

No

Updated 1 year ago read full review

Overall Rating

Review


My daughter has celiac disease and we asked them to prepare her gluten-free macaroni and cheese safely. About halfway through her meal she noticed a piece of spaghetti in her penne pasta. We have no idea if any of it was gluten-free or how that piece of pasta got in there. At the very least it was contaminated. I will not return.

Celiac friendly?

No

Updated 2 years ago read full review

Not celiac

Overall Rating

Review


Sad to say they have no idea about gf here. I asked some questions, waitress disappeared for 10 mins until I asked for a manager. Manager explained two items, one that I shouldn't get because it had soy, and one that had dairy. When I tried to explain that those items did not contain gluten she said she thought they did because 'someone' had said they did. No trading at all.

Updated 2 years ago read full review

Overall Rating

Review


Explained to the server that I'm GF.. Ordered salad came with croutons on it . Definitely not a GF restaurant. Not worth the risk .

Celiac friendly?

No

Updated 3 years ago read full review

Celiac

Overall Rating

Review


Do not eat here if you have Celiac Disease. Definite cross-contamination on the GF pasta. They will toast a piece of GF bread for you, but I doubt they use a separate toaster. They probably don't boil their GF pasta separately. I feel like I got hit by an 18-wheeler after eating there last night. I will definitely not return.

Celiac friendly?

No

Updated 4 years ago read full review

Overall Rating

Review


Had the salmon it was amazing!!! Told the waiter I had celiac he brought me out my own gf roll and own butter, checked on all the sauces for me and made sure I had an excellent experience... Only down side was only one cheesecake was made gf that night!

Celiac friendly?

Yes

Updated 4 years ago read full review

Overall Rating

Review


Awesome place which has many options. Make sure you say you have a gluten allergy. They have a whole menu with many options

Updated 4 years ago read full review

Not celiac

Overall Rating

Review


In my experience, they treat gluten sensitivities like a fad diet and therefore do not take it seriously. My server could have cared less. I did not feel safe at all. Will not be back and it's a shame since this was one of my favorite restaurants before.

Updated 5 years ago read full review

Overall Rating

Review


When they are not crowded they are great. I ask for the manager before being seated too which works great.

Updated 5 years ago read full review

Celiac

Overall Rating

Review


They went from having no options to having tons of options. They have a whole gluten-free menu now which includes pasta! I didn't feel like I was the gluten-free person at the table. I just felt like I was out to dinner with my family. The staff could be a bit more knowledgable though. More training on allergies. It's not enough to just try when someone has Celiac. No room for error.

Updated 5 years ago read full review

Overall Rating

Review


horrible. I specifically said I have celiac and ordered 2 hours ahead and they have me bread and croutons on my salad. went back to get it fixed and asked for just a salad with grilled chicken, they gave me spinach, no lettuce, a tomato, 2 slices of cucumber and no chicken.

Celiac friendly?

No

Updated 6 years ago read full review

Overall Rating

Review


Gluten free pasta is great! They do have issues with cross contamination but didn't bother me. The gf cheesecake was not gf at all though, but not sure if they gave me the regular slice instead by accident - receipt didn't say gf when I checked after

Updated 6 years ago read full review

Overall Rating

Review


They are working on a gf menu and when I was there a few months ago they said by this summer. Fingers crossed they create a gf cheesecake option!

Updated 7 years ago read full review

Celiac

Overall Rating

Review


Terrible. Not GF

Updated 7 years ago read full review

Overall Rating

Review


Not GF at all. They state this themselves.

Updated 7 years ago read full review

Not celiac

Overall Rating

Review


They do not offer a gf menu and are extremely in accommodating. Had a server refuse to give me the check until I ordered cheesecake and explained to him multiple times that I was allergic. Sad because this was one of my favorite spots before becoming gf.

Updated 7 years ago read full review

Overall Rating

Review


Very surprised to see this restaurant on the list. My experience at any Cheesecake Factory has been unpleasant. I was discouraged from ordering anything other than a beverage & side salad without a dressing. I would prefer & understand if they would say that they cannot accommodate allergies.

Updated 8 years ago read full review

Reviews of this Chain

Overall Rating

Review


We love their burgers & salads! Most of the servers are knowledgeable & if not we’ll call a manager over. We regularly frequent Cheesecake Factory & don’t get sick.

Celiac friendly?

Yes

Celiac

Overall Rating

Review


Have eaten here numerous times. Have not gotten sick and I am a celiac. Good food and yummy GF cheesecake.

Safety


How confident are you that this establishment takes safety precautions against cross-contamination?

— Very

Quality & Quantity


Is there a gluten-free menu?

— Gluten-free items are marked on the main menu

How much of the menu is available gluten-free?

— Some

How would you rate the taste and quality of the gluten-free food you tried?

— Good

Other


Other Characteristics
  • Good for kids
  • Good for takeout
  • Good selection of healthy options
  • Offers online ordering
  • Offers outdoor seating
Celiac

Overall Rating

Review


The options are great, but it’s simply not a safe place for celiacs. If you’re just avoiding gluten and don’t have to be strict, then go for it, but our waitress assured us that it was not safe for celiacs.

Celiac friendly?

No

Not celiac

Overall Rating

Review


They have fryers that are supposed to be dedicated gluten free, but they’ll put gluten-containing foods in them when they get busy.

I had the Godiva Chocolate Cheesecake which is gluten free and amazing. We decided not to order dinner because the kitchen is not careful.

Safety


How confident are you that this establishment takes safety precautions against cross-contamination?

— Not at all

Quality & Quantity


How much of the menu is available gluten-free?

— Not Much

How would you rate the taste and quality of the gluten-free food you tried?

— Excellent

Overall Rating

Review


Cheesecake factory marks GF food on the menu and offer gluten free pasta substitution for their dishes. The sever was very helpful with suggesting a GF dish. I went with the chicken garlic pasta dish with the gluten free pasta. However I was sick for days after. The pasta was for sure gluten free and the chicken was unbreaded. I suspect the garlic sauce possibly contained gluten or maybe there was cross contamination when the dish was being prepared.

Safety


Quality & Quantity


Is there a gluten-free menu?

— Gluten-free items are marked on the main menu

How much of the menu is available gluten-free?

— Some

How would you rate the taste and quality of the gluten-free food you tried?

— Average

Celiac

Overall Rating

Review


I knew the risks going in, but I had a coupon for a free slice of cheesecake. I got the "gluten-free" Godiva flourless cheesecake. I don't know if they cut the slice with the same server as was used for cutting regular cheesecakes but I had a single bite (to test it out in case it was really contaminated) and I'm glad I stopped at one. It was delicious but I ended up getting ill not long later.

Celiac friendly?

No

Celiac

Overall Rating

Safety


How confident are you that this establishment takes safety precautions against cross-contamination?

— Somewhat

Quality & Quantity


Is there a gluten-free menu?

— Gluten-free items are marked on the main menu

How much of the menu is available gluten-free?

— Some

How would you rate the taste and quality of the gluten-free food you tried?

— Excellent

Celiac

Overall Rating

Review


They have a separate fryer for gluten-free French fries! I checked and both the location on Topanga Blvd in the valley and the location in Thousand Oaks have dedicated fryers for French fries only. When I asked they did warn me that they can’t guarantee nothing else could ever accidentally get in the fryer because other stuff is nearby in the kitchen, but they said nothing breaded ever goes in that fryer. So I ate the fries and they were good and I didn’t get sick.

Also, if you order through doordash then some items (like the fries) have a button you can check that says “make it gluten-free”!

Safety


Quality & Quantity


Is there a gluten-free menu?

— Gluten-free items are marked on the main menu

How much of the menu is available gluten-free?

— Not Much

How would you rate the taste and quality of the gluten-free food you tried?

— Excellent

Other


Other Characteristics
  • Good for takeout
  • Offers delivery
  • Offers online ordering
Celiac

Overall Rating

Review


They have a separate fryer for gluten-free French fries! I checked and both the location on Topanga Blvd in the valley and the location in Thousand Oaks have dedicated fryers for French fries only. When I asked they did warn me that they can’t guarantee nothing else could ever accidentally get in the fryer because other stuff is nearby in the kitchen, but they said nothing breaded ever goes in that fryer. So I ate the fries and they were good and I didn’t get sick.

Also, if you order through doordash then some items (like the fries) have a button you can check that says “make it gluten-free”!

Safety


Quality & Quantity


Is there a gluten-free menu?

— Gluten-free items are marked on the main menu

How much of the menu is available gluten-free?

— Not Much

How would you rate the taste and quality of the gluten-free food you tried?

— Excellent

Other


Other Characteristics
  • Good for takeout
  • Offers delivery
  • Offers online ordering

Overall Rating

Review


Mush have no safety protocols because my wife had a non-gluten free noodle in a gluten free pasta.

The quality and quantity is ok but doesn’t make a difference when there are non gluten free noodle in gluten free dish.

Safety


How confident are you that this establishment takes safety precautions against cross-contamination?

— Not at all

Quality & Quantity


Is there a gluten-free menu?

— Gluten-free items are marked on the main menu

How much of the menu is available gluten-free?

— Some

How would you rate the taste and quality of the gluten-free food you tried?

— Poor

Not celiac

Overall Rating

Review


Multiple staff lied to me multiple times about the fries being gluten free. They have a shared fryer and it’s highly cross contaminated. I asked so many times if they were gluten free!

Staff not educated on cross contamination or just liars

Safety


Quality & Quantity


Is there a gluten-free menu?

— Gluten-free items are marked on the main menu

How much of the menu is available gluten-free?

— Not Much

How would you rate the taste and quality of the gluten-free food you tried?

— Average

Overall Rating

Review


Never gotten sick eating here! I had the gf four cheese pasta and gf Godiva chocolate cheesecake. Waiters/staff seem to understand :)

Celiac friendly?

Yes

Celiac

Overall Rating

Review


Found gluten pasta in my gluten free past and the staff did not care

Celiac friendly?

No

Celiac

Overall Rating

Review


Last time I was there, the manager told me that they use the same pot of water to cook all pastas including the gluten free pasta. I wouldn’t recommend eating here.

Celiac friendly?

No

Overall Rating

Review


They have a good amount of items that are gluten free. Their Turkey burger is honestly my favorite and now they have 2 different gf cheesecakes. We unfortunately usually have something wrong with our order EVERY time (for take out). So even though I haven't gotten sick here yet, I feel like I'm rolling the dice every time we order.

Overall Rating

Review


Called ahead and the staff understood and would accommodate by prepping gf pasta separately (normally all pasta boiled together). Ordered with a seemingly knowledgeable server but 10-15 min after our order was in the manager came out and told us they were out of gf pasta?! I have no idea how it took so long for them to bring this to our attention but it was too late to go somewhere else so we ended up getting a gf bun with butter (my 4 year old is incredibly picky and that was the only other thing they had available). Points for trying to make it right and knowing what celiac meant and not just subbing reg pasta, but the whole experience was incredibly annoying as they didn’t have the gf food they had listed on the menu and the server didn’t know they didn’t have it either.

Celiac

Overall Rating

Review


My girlfriend has celiacs and ordered the gluten free pasta and got horrendously sick about an hour later. No indication that anything was wrong. If it was pure gluten it would have hit her in 20 min so it had to be cross contamination. Do not put yourself at risk!!!

Celiac friendly?

No

Celiac

Overall Rating

Review


There are gluten free options, brick chicken is delicious they also have gluten free buns if you would like a burger...Godiva gluten free cheese cake...Pasta dishes they list as gluten free are not truly.. was told same water as regular pasta, no dedicated fryer for fries....

Celiac

Overall Rating

Review


The staff was very knowledgeable about cross contamination and walked me through the different gluten free menu items.

Celiac friendly?

Yes

Celiac

Overall Rating

Review


I have celiac disease for the last three years I’ve been going to the cheesecake factory in Peabody in the last two weeks I’ve been going there for breakfast three times at the last two weeks they screwed up my order the management has to teach the kitchen staff about celiac disease they don’t seem to understand about celiac poor management training

Celiac friendly?

No

Celiac

Overall Rating

Review


Eles possuem GF Menu !!! Todos bem especificados no cardápio ! Solicitei o Bacon Bacon Cheese Burger 🍔 e estava divino ! O pão é maravilhoso e macio ! Uns dos melhores que já comi !!! Super valeu a pena !

Overall Rating

Review


Waiter was knowledgeable about gluten free dishes and aware of cross contamination concerns. Dedicated fryer for French fries. I got a burger and it was great!

Celiac friendly?

Yes

Celiac

Overall Rating

Review


Great selection on the menu! Not a specific gluten free menu, so you have to look carefully on the regular menu. Lots of choices & even two gluten free cheesecakes!

Celiac friendly?

Yes

Overall Rating

Review


I asked for something gluten free and explained the severity. The server said he understood and when he brought my food he even made a point to say they left off the breadcrumbs. I thought I was ok until I took a few bites and found the breadcrumbs were just stirred in to cover the mistake.

Celiac friendly?

No

Celiac

Overall Rating

Review


I have silent celiac but have always trusted Cheesecake Factory to prepare my food carefully (despite an incident at another location where they served me a regular hamburger bun). However on my last visit I got a pasta dish and after eating the whole thing I saw a regular noodle at the bottom. I got a very unsatisfactory response from the manager there and made a complaint to corporate with no response yet. Sad to see this has happened to others here and unfortunately I don’t think I would trust eating at this chain again given these 2 incidents which were both handled poorly by the restaurants.

Celiac friendly?

No

Not celiac

Overall Rating

Review


I’ll preface my review by saying I have a lot of migraine triggers and that’s also my main symptom to gluten and dairy exposure. There were a good amount of gf options. Only 1 gf cheesecake option and my daughter was able to eat that. Godiva chocolate and she said it’s amazing. I also have a dairy allergy so it’s trickier. I got a turkey burger on a gf bun. I really liked it. They said the fries were safe and they were good too. My daughter got a pasta dish and liked it. I did end up with a migraine and not sure if it was due to this restaurant or some other trigger. I would eat here again.

Overall Rating

Review


The staff there was really friendly and understood the limited options. They has almost every main food item on the menu with a gluten free option. The cheesecake was delicious!

Celiac friendly?

Yes

Celiac

Overall Rating

Review


Nice variation of gluten free options and they give a note to the chefs to be sure there’s no cross contamination. I’ve been there a couple times now and have never gotten sick!

Celiac friendly?

Yes

Not celiac

Overall Rating

Review


Very limited selection of GF items. I was not impressed with the spicy chicken tacos. I had eaten her before and got glutened by the Shepherd's pie.

Celiac friendly?

No

Celiac

Overall Rating

Review


One of the best places to get gf options. The menu is huge and they have good gluten free pasta. I’ve had items modified too to be made gluten free. Never had any problems. Plus the gf cheesecake is great.

Celiac friendly?

Yes

Overall Rating

Review


Knowledgeable waiter. Asked if I was Celiac or had a gluten allergy. Said he would make sure the cook made my food separately. Some unavoidable cross-contamination.

Celiac friendly?

Yes

Celiac

Overall Rating

Review


My previous review was really bad on this place. And I don’t mean just this location, I mean everywhere. But I just went again and they had gluten free buns, fries, etc. Best thing, and the cheesecake is amazing like always. Definitely go again!

Not celiac

Overall Rating

Review


The food tasted delicious but I felt sick immediately after eating the mushroom burger. Ended up being sick all night.

Not celiac

Overall Rating

Review


One mention of allergies throws the kitchen in a head spin and they play it safe to the point where it's almost insulting.

Celiac

Overall Rating

Review


Ate at this restaurant with specific instructions to the waiter about Celiac food preparation three years ago. They did not follow easy directions. Food was seriously cross contaminated. GF cheesecake was baked and stored next to wheat cheesecake. I was sick for three months. Never again. These chains do not understand what GF really means and how dangerous their cavalier attitude about it can be for Celiac’s. Do not eat here, you will get sick.

Celiac friendly?

No

Celiac

Overall Rating

Review


Had gluten free pasta, but I found a different noodle in my dish. I’m not sure if it’s a different type of gluten free noodle or not but it shows that they aren’t too careful.

Celiac

Overall Rating

Review


The waiter knew nothing. I asked about an omelette, thinking it would be a safer choice, and it was marked gluten free. I wanted to make sure all of the ingredients were gluten free and he said “meat doesn’t have gluten ... I don’t think.... so the bacon should be fine” Yeah.... . He later reassured me that what I ordered was all gluten free. Now I am sick. Thanks.

Celiac friendly?

No

Celiac

Overall Rating

Review


Server was helpful to point out gluten free items on the menu and my meal was flagged for celiac/gluten allergy. The Skinnylicious soft chicken tacos were fantastic!

Celiac friendly?

Yes

Not celiac

Overall Rating

Review


Very few options, and it appeared that many meals were unable to be altered. Super disappointing.

Celiac

Overall Rating

Review


They do have several GF items in the menu. I tried their GF old fashioned burger. The meat was pretty good, but, overall, the burger didn’t have much flavor. I’ve had GF burgers in other restaurants that have tasted much better. Additionally, $14 is way too high for a burger from my perspective.

Celiac friendly?

Yes

Celiac

Overall Rating

Review


The staff was very knowledgeable and friendly! GF choices are marked in the menu. The Bacon-Bacon Cheesburger was very tasty! Fries are separate fried.

Celiac friendly?

Yes

Celiac

Overall Rating

Review


I have never had a problem with this location. They have lots of yummy options

Celiac friendly?

Yes

Celiac

Overall Rating

Review


Ate here tonight. Had a hamburger, and fry’s. They have a separate fryer! Everything was amazing. The waiter was very knowledgeable about celiac.

Celiac friendly?

Yes

Celiac

Overall Rating

Review


Ate here with a large party, so I know that’s hard on the server. However, they will now direct you to an allergen website and won’t answer questions about the food or prep; our server answered one question about the fries but otherwise said he was required to go get his manager (which ultimately might be great, but was very awkward with a large group of professional colleagues and also wasn’t stated as a solution or being helpful, more as a response to me being a difficult patron). I almost decided not to get food, but ultimately chose something I get might be most safe. I think it was ok, but it’s hard to say because I’m traveling and already sick. Celiacs use caution or avoid.

Celiac

Overall Rating

Review


Our waitress was not educated on what was safe. She offered us French fries, which I already knew are not safe. Me celiac daughter got sick after eating a burger on a gf bun.

Celiac friendly?

No

Celiac

Overall Rating

Review


April 2019 - Tried this location for first time last week. Had Cobb salad with ranch (balsamic that normally comes with cob is not gf) and had no crutons. Took a couple slices of my own gf udi multigrain bread and they brought me butter. Waitress was knowledgeable about celiac options. Had no issues. Salad was a little bland but nice to have another family option. May try blue cheese dressing next time which is also gf.

Update: have gone several more times this year with no issues. Also Godiva cheesecake is GF but I advise you only get if buy a whole frozen one to take home and thaw out in fridge before eating (the sliced ones in the restaurant case are next to gluten deserts so I avoid getting slices at the restaurant). These are the best GF deserts I know of.

Celiac friendly?

Yes

Celiac

Overall Rating

Review


Cheesecake Factory has an extensive gluten free menu with pastas and entrees. I ordered the four cheese pasta with gluten free noodles and chickens. Cheesecake Factory also has a Godiva gluten free cheesecake.

Celiac friendly?

Yes

Celiac

Overall Rating

Review


I just became gluten-free, and it's been a hard adjustment. So naturally, I was scared eating out, as it's supposed to be a fun celebration, and not something to dread. When I called to see if they had a gf menu, they assured me that they absolutely did. When I went there, while the server didn't 100% know if items that weren't labeled gf were (they seemed to be), she checked with both the manager and the chef. Thank goodness that I don't have to loose one of my favorite restaurants. I had the chicken farfalle gf dish and fries for a snack, and didn't have any pain. While they only have one option for cheesecake, it was still good.

Celiac friendly?

Yes

Celiac

Overall Rating

Review


Very nice great gluten free options , they only had one gluten free cheese cake desert and it was worth it ,

Overall Rating

Review


Dedicated fryer .. was warned that it is next to the regular fryer so they did warn me about the slight risk of cross contamination but that they had never had any complaints from celiacs. I am celiac and took the risk and seemed to be fine from it. The burger was great too. I had tried to eat at this chain in Canada before and didn't have much luck but I was thoroughly impressed with the menu this location had. I would go back for sure!

Celiac friendly?

Yes

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