The Cheesecake Factory

4 recent ratings
$$ • Restaurant
Reported to have a gluten-free menu
Reported GF menu options: Appetizers, Bread/Buns, Burgers, Cheesecake, Dessert, Pasta

Warning

This is a chain, which typically means a high risk of cross-contact. It may not be possible to dine safely at this establishment.

Safety Rating
2 ratings

As rated by the community

610 Smith Haven Mall
Lake Grove, NY 11755

Most Recent Reviews


Symptomatic Celiac

Overall Rating

Review


i worked here and can confirm the pasta is cooked in the same water as gluten containing pasta and the fries are cooked in a shared fryer

Quality & Quantity


Is there a gluten-free menu?

— Gluten-free items are marked on the main menu

How much of the menu is available gluten-free?

— Not Much

Updated 8 months ago read full review

Gluten Intolerant

Overall Rating

Review


The waiter, Luke, gave my son a gluten free bun for his burger and made sure the fries were gluten free too. He flagged it too. The waiter said his brother has celiac so he takes it seriously. My son was also able to get the gluten free cheesecake with strawberry. He said everything was delicious!

Safety


How confident are you that this establishment takes safety precautions against cross-contact?

— Very

Quality & Quantity


How much of the menu is available gluten-free?

— Some

How would you rate the taste and quality of the gluten-free food you tried?

— Excellent

Updated 10 months ago read full review

Symptomatic Celiac

Overall Rating

Review


Multiple staff lied to me multiple times about the fries being gluten free. They have a shared fryer and it’s highly cross contaminated. I asked so many times if they were gluten free!

Staff not educated on cross contamination or just liars

Quality & Quantity


Is there a gluten-free menu?

— Gluten-free items are marked on the main menu

How much of the menu is available gluten-free?

— Not Much

How would you rate the taste and quality of the gluten-free food you tried?

— Average

Updated 1 year ago read full review

This establishment is NOT a dedicated gluten-free facility and may not be safe for those with celiac disease. Please contact the establishment directly to inquire about safety precautions.

Gluten-Free Features

  • Appetizers
  • Bread/Buns
  • Burgers
  • Cheesecake
  • Dessert
  • Gluten-Free Menu
  • Pasta

Categories

  • Dinner
  • Kid Friendly
  • Late Night
  • Lunch
  • Online Ordering
  • Restaurant
  • Takeout
  • Vegetarian Friendly

Notes


The Cheesecake Factory has an extensive gluten free menu. Gluten free options include pasta, burgers (with buns), and cheesecake for dessert.

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Tips


Symptomatic Celiac

Fries are unsafe!!!!! Cross contamination! Don’t trust staff

3 years ago

More Reviews


Celiac

Overall Rating

Review


I was able to get a burger with a bun as well as fries which made me super excited. My waitress claimed that they had a gluten free frier as well

Safety


How confident are you that this establishment takes safety precautions against cross-contact?

— Somewhat

Quality & Quantity


Is there a gluten-free menu?

— Gluten-free items are marked on the main menu

How much of the menu is available gluten-free?

— Not Much

How would you rate the taste and quality of the gluten-free food you tried?

— Excellent

Updated 2 years ago read full review

Celiac

Overall Rating

Review


The best chain restaurant ever. I love the food here. Big selection.

Quality & Quantity


Is there a gluten-free menu?

— Gluten-free items are marked on the main menu

How much of the menu is available gluten-free?

— Some

How would you rate the taste and quality of the gluten-free food you tried?

— Excellent

Other


Other Characteristics
  • Good for breakfast/brunch
  • Good for takeout
Updated 2 years ago read full review

Overall Rating

Review


Very inconsistent with what is and not gluten free. Told something different every time. Even the managers have no idea what’s going on.

Safety


How confident are you that this establishment takes safety precautions against cross-contact?

— Not at all

Quality & Quantity


Is there a gluten-free menu?

— Gluten-free items are marked on the main menu

How much of the menu is available gluten-free?

— Some

How would you rate the taste and quality of the gluten-free food you tried?

— Poor

Updated 3 years ago read full review

Celiac

Overall Rating

Review


Do not go here. I was reassured that everything was gluten free. After having a full body gluten attack from eating the godiva chocolate cheesecake. I looked up the ingredients online and they dust a cocoa powder on top that us made from a wheat mixture.

Safety


How confident are you that this establishment takes safety precautions against cross-contact?

— Not at all

Quality & Quantity


Is there a gluten-free menu?

— Gluten-free items are marked on the main menu

How much of the menu is available gluten-free?

— Not Much

How would you rate the taste and quality of the gluten-free food you tried?

— Poor

Updated 3 years ago read full review

Overall Rating

Safety


How confident are you that this establishment takes safety precautions against cross-contact?

— Somewhat

Quality & Quantity


Is there a gluten-free menu?

— Gluten-free items are marked on the main menu

How much of the menu is available gluten-free?

— Some

How would you rate the taste and quality of the gluten-free food you tried?

— Excellent

Updated 3 years ago read full review

Celiac

Overall Rating

Review


We have eaten here numerous times We have been told the fryer is dedicated to fries only Waitress just told us fries are gluten free but the chicken nuggets are fried in it Manager came over to say they are fried next to each other and the bc the baskets are so close especially in a busy nite there could be cross contamination. He also said same thing for the chips and guac. Come on People get this right Its either gluten free or its not. 😡😡😡

Celiac friendly?

No

Updated 4 years ago read full review

Celiac

Overall Rating

Celiac friendly?

Yes

Updated 6 years ago read full review

Overall Rating

Review


They have a bunch of options for gluten free. This place has the most I have come across. Great food!

Updated 7 years ago read full review

Celiac

Overall Rating

Review


buns for burgers are delious!

Celiac friendly?

Yes

Updated 8 years ago read full review

Overall Rating

Celiac friendly?

Yes

Updated 8 years ago read full review

Overall Rating

Review


Have gluten-free buns

Updated 8 years ago read full review

Reviews of this Chain

Overall Rating

Review


Ate here for dinner last night and had a great experience! We let our server know of our allergies/food issues as we ordered and had no issues afterward! We even got dessert! They had a dedicated fryer.

Safety


How confident are you that this establishment takes safety precautions against cross-contact?

— Very

Safety Feature Ratings
  • Staff is knowledgeable and can answer questions
  • Dedicated gluten-free fryer

Quality & Quantity


Is there a gluten-free menu?

— Gluten-free items are marked on the main menu

How much of the menu is available gluten-free?

— Some

How would you rate the taste and quality of the gluten-free food you tried?

— Excellent

Other


Other Characteristics
  • Good for dinner
  • Good for lunch
Gluten Sensitive

Overall Rating

Review


They weren't very cautious and I only have an intolerance and it still made me sick

Safety


How confident are you that this establishment takes safety precautions against cross-contact?

— Not at all

Quality & Quantity


Is there a gluten-free menu?

— No gluten-free information on the menu

How much of the menu is available gluten-free?

— Not Much/None

How would you rate the taste and quality of the gluten-free food you tried?

— Below Average

Overall Rating

Review


I have noticed it has gone downhill when it comes to Being taken seriously when it says gluten-free. I have tried to eat here many times (when I used to work there) and I get sick every time whether it’s a salad, burger or pasta. I have said some thing to not only the kitchen managers but also my regular managers and nothing has changed. Don’t want my fellow celiac’s getting sick. Don’t get me wrong it’s a great restaurant and has great food and I loved working there just wish the kitchen took it seriously.

Safety


How confident are you that this establishment takes safety precautions against cross-contact?

— Not very

Quality & Quantity


Is there a gluten-free menu?

— Gluten-free items are marked on the main menu

How much of the menu is available gluten-free?

— Some

How would you rate the taste and quality of the gluten-free food you tried?

— Excellent

Other


Other Characteristics
  • Good for breakfast/brunch
  • Good for dairy-free
  • Good for kids
  • Good for lunch
  • Good for takeout
  • Good vegan options
  • Offers delivery
  • Offers online ordering
Symptomatic Celiac

Overall Rating

Review


Do not eat here! I was told everything that I had was gluten free, but my salad came out with croutons and I could tell my pasta wasn’t gluten free. I still chose to eat them after they fixed my salad and got sick.

Safety


How confident are you that this establishment takes safety precautions against cross-contact?

— Not at all

Quality & Quantity


Is there a gluten-free menu?

— Gluten-free items are marked on the main menu

How much of the menu is available gluten-free?

— Not Much/None

How would you rate the taste and quality of the gluten-free food you tried?

— Poor

Celiac

Overall Rating

Review


Had a burger with salad. Server was very knowledgeable about what needed to be substituted to make the meal safe and made sure he checked everything before putting the order in (e.g. fries not safe due to fryer). Was very impressed. Edit: ordered a cheesecake slice to go, the one in the display case for was contaminated so I asked for a fresh slice from the back which they happily accommodated.

Safety


How confident are you that this establishment takes safety precautions against cross-contact?

— Somewhat

Safety Feature Ratings
  • Staff is knowledgeable and can answer questions

Quality & Quantity


Is there a gluten-free menu?

— Gluten-free items are marked on the main menu

How much of the menu is available gluten-free?

— Most/All

How would you rate the taste and quality of the gluten-free food you tried?

— Excellent

Other


Other Characteristics
  • Good for breakfast/brunch
  • Good for dinner
  • Good for lunch
  • Good for takeout
  • Offers delivery

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