The Cheesecake Factory

12 ratings
$$ • Restaurant
Reported to have a gluten-free menu
Reported GF menu options: Appetizers, Bread/Buns, Burgers, Cheesecake, Dessert, Pasta

Warning

This is a chain, which typically means a high risk of cross-contact. It may not be possible to dine safely at this establishment.

Safety Rating
4 ratings

As rated by the community

250 Granite Street
Braintree, MA 02184

Most Recent Reviews


Overall Rating

Review


When I told the waiter I had a "gluten allergy" he just gave me a look. He then said that just means they will give me a flour tortilla and when i started to say something he corrected himself and said corn. Our food took an hour and a half to be served and both myself and the non-gf person I was with got sick the day after. Not sure if I got glutened or food poisoned but either way would not recommend.

Safety


How confident are you that this establishment takes safety precautions against cross-contact?

— Not at all

Quality & Quantity


Is there a gluten-free menu?

— Gluten-free items are marked on the main menu

How much of the menu is available gluten-free?

— Not Much

How would you rate the taste and quality of the gluten-free food you tried?

— Below Average

Updated 5 months ago read full review

Overall Rating

Review


Wish I had checked the reviews before going. It made me sick.

Updated 4 years ago read full review

Overall Rating

Celiac friendly?

No

Updated 7 years ago read full review

This establishment is NOT a dedicated gluten-free facility and may not be safe for those with celiac disease. Please contact the establishment directly to inquire about safety precautions.

Gluten-Free Features

  • Appetizers
  • Bread/Buns
  • Burgers
  • Cheesecake
  • Dessert
  • Gluten-Free Menu
  • Pasta

Categories

  • Dinner
  • Kid Friendly
  • Late Night
  • Lunch
  • Online Ordering
  • Restaurant
  • Takeout
  • Vegetarian Friendly

Notes


The Cheesecake Factory has an extensive gluten free menu. Gluten free options include pasta, burgers (with buns), and cheesecake for dessert.

Photos


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More Reviews


Celiac

Overall Rating

Review


Delicious Gluten free pasta!! And the Ghiradelli Choc cheesecake is GF!!!

Updated 7 years ago read full review

Overall Rating

Review


I didn't realize the cheesecake would be gluten free which led to 5 hours of wrenching vomiting. :(

Updated 8 years ago read full review

Overall Rating

Review


I have gotten sick each time after eating here

Updated 8 years ago read full review

Celiac

Overall Rating

Review


Cheesecake was surprisingly slow to come out with their GFree options. Finally they have a seperate menu. All of their menus are books so I still worry about education and cross-contamination with their cooks. I did have the lemon roasted chicken and it was delicious. Also had the Godiva Chocolate cheesecake - it was just ok.

Updated 8 years ago read full review

Overall Rating

Review


The staff is uneducated, the choices are plain and cross-contamination rampant.

Celiac friendly?

No

Updated 9 years ago read full review

Symptomatic Celiac

Overall Rating

Review


I was worried about going here because a friend of mine said don't because you'll get sick. I changed my mind after the reviews here. So I went. There isn't a separate menu but items are marked GF. I ordered the Gf version of the ribeye steak. I told the waitress I had a gluten allergy. She then asked me if I wanted the fried onion rings. She clearly didn't understand what GF meant. And I was nervous but still ordered. Although she wrote it down I still received a dish that wasn't gf. I didn't realize it until half way through it. 2 days later I'm still feeling the effects. I will not return there

Updated 9 years ago read full review

Overall Rating

Review


I have eaten here a few times and leave so full. The food here is delicious and they have many gluten free options.

Celiac friendly?

Yes

Updated 9 years ago read full review

Overall Rating

Review


I got the gf pasta cabornara and gf Godiva cheesecake. Both were amazing. I wish it wasn't always so crowded I would go there more.

Updated 9 years ago read full review

Overall Rating

Review


Cheesecake Factory has a separate spiral bound gluten free menu. I almost always order their pear and endive salad. It's delicious. This past time I was craving pasta and thrived their Evelyn Pasta special. It was awful and lacked any flavor. Manager returned our money.

Updated 10 years ago read full review

Reviews of this Chain

Overall Rating

Review


Ate here for dinner last night and had a great experience! We let our server know of our allergies/food issues as we ordered and had no issues afterward! We even got dessert! They had a dedicated fryer.

Safety


How confident are you that this establishment takes safety precautions against cross-contact?

— Very

Safety Feature Ratings
  • Staff is knowledgeable and can answer questions
  • Dedicated gluten-free fryer

Quality & Quantity


Is there a gluten-free menu?

— Gluten-free items are marked on the main menu

How much of the menu is available gluten-free?

— Some

How would you rate the taste and quality of the gluten-free food you tried?

— Excellent

Other


Other Characteristics
  • Good for dinner
  • Good for lunch
Gluten Sensitive

Overall Rating

Review


They weren't very cautious and I only have an intolerance and it still made me sick

Safety


How confident are you that this establishment takes safety precautions against cross-contact?

— Not at all

Quality & Quantity


Is there a gluten-free menu?

— No gluten-free information on the menu

How much of the menu is available gluten-free?

— Not Much/None

How would you rate the taste and quality of the gluten-free food you tried?

— Below Average

Overall Rating

Review


I have noticed it has gone downhill when it comes to Being taken seriously when it says gluten-free. I have tried to eat here many times (when I used to work there) and I get sick every time whether it’s a salad, burger or pasta. I have said some thing to not only the kitchen managers but also my regular managers and nothing has changed. Don’t want my fellow celiac’s getting sick. Don’t get me wrong it’s a great restaurant and has great food and I loved working there just wish the kitchen took it seriously.

Safety


How confident are you that this establishment takes safety precautions against cross-contact?

— Not very

Quality & Quantity


Is there a gluten-free menu?

— Gluten-free items are marked on the main menu

How much of the menu is available gluten-free?

— Some

How would you rate the taste and quality of the gluten-free food you tried?

— Excellent

Other


Other Characteristics
  • Good for breakfast/brunch
  • Good for dairy-free
  • Good for kids
  • Good for lunch
  • Good for takeout
  • Good vegan options
  • Offers delivery
  • Offers online ordering
Symptomatic Celiac

Overall Rating

Review


Do not eat here! I was told everything that I had was gluten free, but my salad came out with croutons and I could tell my pasta wasn’t gluten free. I still chose to eat them after they fixed my salad and got sick.

Safety


How confident are you that this establishment takes safety precautions against cross-contact?

— Not at all

Quality & Quantity


Is there a gluten-free menu?

— Gluten-free items are marked on the main menu

How much of the menu is available gluten-free?

— Not Much/None

How would you rate the taste and quality of the gluten-free food you tried?

— Poor

Celiac

Overall Rating

Review


Had a burger with salad. Server was very knowledgeable about what needed to be substituted to make the meal safe and made sure he checked everything before putting the order in (e.g. fries not safe due to fryer). Was very impressed. Edit: ordered a cheesecake slice to go, the one in the display case for was contaminated so I asked for a fresh slice from the back which they happily accommodated.

Safety


How confident are you that this establishment takes safety precautions against cross-contact?

— Somewhat

Safety Feature Ratings
  • Staff is knowledgeable and can answer questions

Quality & Quantity


Is there a gluten-free menu?

— Gluten-free items are marked on the main menu

How much of the menu is available gluten-free?

— Most/All

How would you rate the taste and quality of the gluten-free food you tried?

— Excellent

Other


Other Characteristics
  • Good for breakfast/brunch
  • Good for dinner
  • Good for lunch
  • Good for takeout
  • Offers delivery

More Info