Delicious Gluten free pasta!! And the Ghiradelli Choc cheesecake is GF!!!
I didn't realize the cheesecake would be gluten free which led to 5 hours of wrenching vomiting. :(
I have gotten sick each time after eating here
Cheesecake was surprisingly slow to come out with their GFree options. Finally they have a seperate menu. All of their menus are books so I still worry about education and cross-contamination with their cooks. I did have the lemon roasted chicken and it was delicious. Also had the Godiva Chocolate cheesecake - it was just ok.
The staff is uneducated, the choices are plain and cross-contamination rampant.
I was worried about going here because a friend of mine said don't because you'll get sick. I changed my mind after the reviews here. So I went. There isn't a separate menu but items are marked GF. I ordered the Gf version of the ribeye steak. I told the waitress I had a gluten allergy. She then asked me if I wanted the fried onion rings. She clearly didn't understand what GF meant. And I was nervous but still ordered. Although she wrote it down I still received a dish that wasn't gf. I didn't realize it until half way through it. 2 days later I'm still feeling the effects. I will not return there
I have eaten here a few times and leave so full. The food here is delicious and they have many gluten free options.
I got the gf pasta cabornara and gf Godiva cheesecake. Both were amazing. I wish it wasn't always so crowded I would go there more.
Cheesecake Factory has a separate spiral bound gluten free menu. I almost always order their pear and endive salad. It's delicious. This past time I was craving pasta and thrived their Evelyn Pasta special. It was awful and lacked any flavor. Manager returned our money.
Our waitress was awesome regarding food sensitivities. She brought the chef to my table & they recommended I reverse my order due to my sensitivities. I did end up ordering something else and was thankful for their perspective. Overall a great experience. GF was designated on menu by my food sensitivities extend beyond that.
Staff seemed completely unaware about anything Gluten Free. Waitress didn’t listen when we said we needed gluten free and continued to bring bread to our table. Needless to say, wasn’t long after we left that I got sick. Not safe for Celiacs at all. They don’t take GF seriously here.
Usually good, however last time I was there, a gluten noodle ended up in my gluten free pasta. Thankfully I was serving it when I noticed and didn’t eat it yet. They immediately fixed the mistake however it could have been a lot worse if I ate some
Several gluten friendly options on the menu but I became very sick after eating gluten free choices that were offered and then prepared... even after specifically telling our waitress I have celiac and can't be exposed to it. Obviously the kitchen and staff is not knowledgeable on preparation and keeping cross contamination from happening. Will NOT be returning!!!
In CA and NV this is a great place. This location however is not good at all, but either are any of the GF choices on my VA visit here. I ordered what I would normally order out west and there were remnants of onion rings (definitely wheat) in my fríes. Didn’t eat. Should warn that they don’t care about food allergies, may not take gf seriously or just may be too careless in the kitchen. The Americana burger was good but I am starting to get some symptoms of cross contamination. Otherwise I wouldn’t bad review.
I ordered a designate “GF available” pasta dish and found a regular pasta noodle mixed in with it after another person I was with (also celiac) found another kind of regular pasta in her dish. Unacceptable. We both got really sick. I have gotten sick at 3 different cheesecake factories now. I will never go back to any of them.
I’m a diagnosed Celiac. Tonight I had a pasta dish and I found a piece of gluten pasta in my meal. My friend, who is also Celiac, also found a piece of gluten pasta. I’m disgusted with this. I would not recommend eating here at all. If anything, you are probably okay with dessert here but definitely not a meal.
Items that are gf are marked on the menu “GF by request” and they have a great selection! We got the sweet corn tamale cakes for an appetizer, shepherds pie, and coffee & cream cheesecake, all gf! The other gf cheesecake option is the Godiva Chocolate cheesecake.
We ordered a burger and specified for the gf option. The waiter brought the burger out on the same tray as a basket of bread that was for another table. We could clearly see bread crumbs flying from the basket onto our burger. Most likely will not go again.
A variety of different GF choices. I had corn tamales, shrimp pasta and godiva cheesecake. Each was gorgeous and huge portions (brought home half the pasta and cheesecake). Great service. With such a large menu I think it would be reasonable to give a few more GF choices, but over all more than happy with the choice and quality. I haven't felt unwell at all.. but there are clear warnings on the menu that they can't guarantee there won't be cross contamination. I was happy enough to take the risk as I've heard of other coeliacs positive experiences... but on the back of this warning I would say not coeliac friendly.... but my experience has been positive.
I have eaten gluten free here 4 or 5 times and had good luck. Today was the exception. I ordered the GF four cheese pasta. The noodles were spiral like the GF they normally serve and I believe they were. However the flavor of sauce was a little different. I have an allergy to gluten. About half way into the meal my nose started running, headache, and all the symptoms of an exposure. I confirmed with our server and she verified I had the correct noodles. I went on here and read that another recent person had exposure with a few non gluten noodles found in his pasta. My guess is cross contamination in the kitchen. Marking the pasta off the list. Only the Godiva Cheesecake for me when here.
I was very impressed with the Cheesecake Factory in Birmingham, Alabama. They offer a GF bun and understand that it can not be toasted with the regular bread. They also are aware of cross contamination. The fries are in a completely separate vat and again they are not cooked with regular food. The waitress was very knowledgeable and assured me that the restaurant had taken precautions to ensure that the food was gluten free.
absolutely the worst experience ive ever had. the food not only came late but came with fries which are NOT gluten free because they are fried with flour-coated items. and the replacement food came late too with the inside of the burger being rather cold. and, despite not having any sort of bun on the burger, i still got contaminated and suffered the consequences. i do not recommend this place at all.
They offer ‘GF’ items except when you ask further questions you learn the sauces are not GF. The menu is deceiving. The burgers come with a special sauce which isn’t GF. The sauce in the ‘GF’ Steak Diane is not GF. The fries have a separate fryer but it is right next to the other fryer. Ask lots of questions and don’t assume the ‘GF’ offerings are automatically safe.
I had the salmon with mashed potatoes and broccoli, which was all delicious. And didn't have any problems. It was carryout and I couldn't find a GF menu on their website, but did find an official looking allergen guide on another site that was very helpful. I'd gladly go back here.
Never had issues with this location. Then I ordered a side of mashed potatoes with a take out meal and found actual pieces of bread in it. Needless to say I was sick for a week. Don’t trust this location, they don’t understand the seriousness of this mistake and had no explanation for it.
Great late night spot. We went after visiting John Hancock center for Chicago night views. Outdoor seating area is nice at the base. BEST PART for service kudos. Server told us that the fryer was shared with non-gf, so we were going to bypass the fries. But the server then came back and let us know that since it was near closing time, they may have cleaned the fryers already, and could do clean oil to make us fries . We said Yes. This is a restaurant that empowers its folks to do good things. The fries were awesome.
I ordered an omelette of the menu and told the waitress that I was allergic to gluten. About halfway through eating my meal I opened the omelette and there were numerous strands of spaghetti in my omelette. NEVER has this happened to me. I got extremely sick. I would not trust this kitchen to make anything celiac friendly if spaghetti wound up in an omelette.
My husband ordered a GF burger. Halfway through his meal, they came and told him they gave him the wrong burger and had given his GF burger to another table (who didn’t like it btw). Sure, they were sorry but it shows an obvious lack of process for GF.
My waiter was very knowledgeable about my request and assisted my choices. I ordered a salmon dinner with two veg. Sides. I asked if the starter bread was gluten free and no, they don’t offer that choice yet. The dessert choices were 3 yessss and I got Godiva flourless chocolate cheesecake! Super fantastic!! Way to gooo
Went here about a month ago and had the cheese burger on GF bun and fries and was fine. Went back a couple days ago and ordered the same thing and have been sick for 2 days. Didn't even make it outside the restaurant. There definitely had to be cross contamination. Will not be going back.
Menu states what can be made gf. When the food was brought to our table they specifically said gf Caesar and gf shrimp pasta. And the waitress caught my daughter taking some of my son’s french fries and said those are fried in same oil with things with flour so you may not have any to eat them. I know it’s a chain but we’ve never had any issues.
My family and I visited CF in Birmingham and were so pleasantly surprised. My daughter (20) has just been diagnosed with Celiac and we are still very much in the learning phase. She spoke with our waiter, John, who was very knowledgeable about their GF options and also showed her items on the menu that were not listed as gluten free that could easily be modified to be gluten free. Big fan of this place for being nice, accommodating and providing lots of GF on the menu!
I have Celiac and I called prior to dinner to make sure they had GF options. I talked to the server when ordering. Ate 1/3 plate of GF garlic chicken pasta and 1/2 of a slice of GF Godiva chocolate cheesecake and 15 min later, I was doubled over in pain. Was the only meal I had eaten yesterday. After a long night of being sick, I looked at the receipt and my husband and I were charged for a non-GF pasta and non-GF cheesecake. Thinking now, that despite having called in advance, speaking with the server and having them bring out my dish while stating that it was GF; it was not. Very sick and very frustrated. Do *NOT* eat here. **Edit: I called this morning and spoke with a manager. She was very nice and very apologetic. Although it doesn’t make up for the effects of being glutened, she refunded my card the price of my meal. ** Edit #2: after multiple phone calls, I still have not received my refund..
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