Every cheesecake factory and luxe cafe location that I've been to around Houston has the tendency to mess up my orders, most of the time. Including this location. I have multiple food allergies, and this is very disappointing. Even though they remake my food and get it right on the second time. It's very frustrating to wait for my food twice, at cheesecake factory and grande luxe.
The Cheesecake Factory has an extensive gluten free menu. Gluten free options include pasta, burgers (with buns), and cheesecake for dessert.
Had a burger and it was very tasty! Best part was we didn't get sick!
Had an amazing server (Steph) who took my concerns seriously and talked to the kitchen to verify cooking oils. Menu clearly states what can and can’t be made gluten free - I’ll update this if I have a delayed reaction but so far it’s amazing - the unsafe food in the picture is my friends meal the salad and fries are mine
For a restaurant with extensive GF options, I expected much more. The server was not at all knowledgeable about GF, but was so kind and asked a lot of questions, I asked to talk to the manager who told me their are supposed to have dedicated fryers but he know that the chefs “throw anything in any fryer” and he was really kind about it and I appreciate the honestly. They ran out of GF pasta. Wound up with a burger and fruit, and didn’t get sick and appreciated the manager double checking everything.
I was nervous to come here because of the previous reviews, but I had a great experience! They have a dedicated GF fryer and explained that they change gloves and make GF items on cleaned surfaces. There was one GF appetizer option, the corn tamales, which were pretty good! Got a burger and fries as my meal, and the Godiva Cheesecake for dessert. Most importantly, I did not get sick!
Beware of cross contamination! Even there are a lot of gluten free options in the menu, we asked about gluten free pasta and they boil it in the same water than regular pasta. We asked if they could boil it in new water and they refused. Make sure to ask how your food choice is cooked before ordering!