Review of Cheng-Du Restaurant

We have been patrons of this establishment for years. I was always confident that the staff was knowledgeable with celiac and never had a problem before. Last week we went for dinner with friends and we always order all gluten free for us all, so there is no danger of cross contamination. Unfortunately because of the pandemic, they lost most of their help. The new waitstaff can hardly speak or understand English. I told her I was celiac and that everything we all ordered would be gluten free. We ordered crispy aromatic shrimp which was listed as gluten free on the menu. It was delivered and we began to eat it when the manager stopped by and said you should not have gotten that sauce with your meal, that it contained gluten. They do have gluten free soy sauce but even though it was stressed to bring only gluten free to our table our waitress messed up. I also blame the kitchen, because it should never have been sent out on the plate to begin with. As stated before we have never had a problem here before. I think the management has to spend more time training this new crew and if that isn’t possible, the manager should be delivering all gluten free and and other allergy foods themselves like other establishments do to ensure that people with auto immune diseases and allergies don’t get contaminated and be sick for days because of it. You are either serious about this or you are not.

How confident are you that this establishment takes safety precautions against cross-contact?

— Not very

Is there a gluten-free menu?

— No gluten-free information on the menu

How much of the menu is available gluten-free?

— Most/All

How would you rate the taste and quality of the gluten-free food you tried?

— Excellent