found out that they do not change gloves when cutting fruit up and doing salads. so for celiacs not a good choice!
I'm a very sensitive celiac and I didn't get sick here. We got the gluten free grilled chicken sandwhich and waffle fries. The bun came bagged separately and I checked on the sauces gf status as well. The honey mustard is safe. This is a great option if you're looking for fast food in a pinch that won't make you sick. The man taking my order was very understanding, and it was great to just walk into a place and feel "normal" again about ordering.
This is the only drive thru chain, I can feel safe eating from. Fries are safe and cooked in a dedicated fryer. Grilled nuggets are my go to, even though they don’t always taste the best. Watch out for sauces, they accidentally gave me one that contained gluten(even though I ordered honey mustard). They now have GF rolls for grilled chicken sandwich. I didn’t care for it. Though, I am grateful for a safe fast food restaurant.
The staff here at this branch is so helpful!! They are so polite and graciously cater to my needs. I have visited this restaurant countless times and this is what I order for a safe gluten free experience. (I always ask them to put a gluten allergen alert on my order) 8 piece grilled chicken nuggets / Chick-fil-A dipping sauce (I ask them to make them without marinade as the marinade contains gluten.) Waffle fries / ranch dipping sauce Ice cream in a dish They have made a mistake once on my order but they were so sorry and made me a whole new meal!
Went here with my family and really enjoyed myself. I love Chick-fil-A, and they were considerate of my and my family's needs. Went through all the work to make sure it had an allergen alert and made the grilled nuggets without marinade (which contains gluten). I enjoyed an 8 piece grilled chicken nugget (without marinade), a small waffle fry, and a dish of ice cream. What a treat!! My family and I were so happy and did not get sick at all from it.
I attempted to order food to dine in. My son has Celiac Diesease. We often choose Chick-fil-a so he can have a grilled chicken kids meal with no marinade. We ask that gloves be changed so there is no cross contamination. I was rudely snapped at for even requesting the grilled nuggets without marinade. I was told "we don't do that here ....it's impossible" I replied that we go to Phillipsburg all the time and they do it. She yelled "No" at me. I told them to cancel my order. I only wanted to feed my son who was hungry. He cannot have gluten as it is poison to a person with celiac. We left and went next door to Five Guys who were happy to accommodate my family. I am greatly disappointed that your restaurant would treat a family this way. I will be sure to share my experience with my local Celiac Support Group
I've always loved this place and now that I'm gf, I love it even more. They have gf buns that are individually wrapped to stop cross contamination and they cook their yummy fries in seperate oil than their chicken nuggets and prepare everything on seperate clean surfaces. They are very accommodating to food allergies. The only change I would make would be to heat up the buns just a touch so they weren't so crumbly but I can live with it. I feel perfectly safe eating here
Good for something fast and cheap, but I have gotten sick here. They have also gotten my order wrong in the drive-thru and given me fried nuggets instead of grilled, only to realize when I open the bag when I get home. (my mistake for not checking, but still)
everything is deep fried, there's cross contamination in everything. best to stay far away.
The fries are always fried by themselves. The grilled nuggets and grilled fillet are fine to eat. They have a new gluten free bun. It’s ok. Honestly, it would be better if the chicken fillet was bigger than the bun. I’ve never been sick here though. Definitely safe for celiacs.
I love Chick-fil-A, but this chain is really bad! They don't cater at all to gluten free requests. I've asked politely to have the chicken made without marinade and they refused. The managers always make me feel terrible that I'm even asking. Not your typical Chick-fil-A politeness and customer service. It has gotten to a point that I don't even go anymore because I can't eat anything there. I have even been forced to call the corporate office of Chick-fil-A after my experiences here. The restaurant is not very clean either. I wish that I could give this restaurant a positive review because I LOVE Chick-fil-A. But you'll want to shy away from this branch of you are gluten intolerant. (And don't go at all if you are celiac.) Go to Cullman AL if you want the great Chick-fil-A customer service typical to their restaurant. They are wonderful when it comes to helping me have a great dining experience!
When we went to order takeout, our cashier was extremely knowledgable and explained everything to us, especially how the gf chicken sandwich is prepared. When we got home- we realized everything we ordered was prepared as regular instead of gf, even after our lengthy conversation with the cashier about the gluten free preparation :(
I went there on Saturday and used my Nima sensor which said the food was safe and I had no reactions. Today I went back and went through the same process, but my Nima showed it wasn’t safe. The gentleman taking the order was unsure so I made sure to test and I’m happy I did.
GF buns available in their own package!
The chicken sandwiches are so tasty and the gluten free buns don’t fall apart and are delicious. Definitely will be coming back. The staff are super nice and the manager even came over and ask how we liked the Gluten free Bun. Seriously the best fast food service ever!
I was excited to find out that the Chick Fil A at University of Houston now carried gluten free buns. I ordered their grilled chicken sandwich meal, and was extremely upset to find that the sandwich wasn’t even prepared. The buns came in a bag and was still cold. The buns were very crumbly and honestly just a waste of my money. Gluten free buns should be warmed up. It’s not fair.
Tested grilled nuggets, fries, and a chocolate shake with my Nima sensor. All came back with smiley faces, meaning they are gluten free! Great location for grilled chicken nuggets, grilled chicken sandwich (with GF bun in wrapper), fries, ice cream, and shakes. Celiac safe.
When I ordered a grilled nugget meal without the marinade (because the marinade currently used has gluten), I was told they could not do it. That the operator doesn’t allow them to make any menu modifications. I have never ran into this issue before. They also said they couldn’t even do fries with no salt. When I asked what they offered for those on a gluten free diet the manager said they had a gluten free bun. It’s awesome they have the bun but without the ability to do the grilled chicken without the marinade it doesn’t help those who have celiac.
Tried their new GF bun a couple months ago and decided to write a review. I've tried it 2 or 3 times and almost each time was different. The first time I got it, the sandwich came in a box with the grilled chicken, lettuce and tomato (extra 25 cents for lettuce and tomato) it was pretty good but when I was finished I realized it barley fell apart like most GF bread products BUT the next time I tried it (1-2 months later) the grilled chicken came in a box with lettuce and tomato and the bun came in a sseparate package. Not sure why they did this (maybe an upgrade?) But they was at a DIFFERENT CHICK-FIL-A RESTAURANT and the bread it self also barley fell apart?! But I didn't get sick and I would recommend this!
I eat here pretty often and haven't gotten sick so far. I just make sure to tell them I have a gluten allergy (some aren't sure what celiac means), and they put an allergy marker on my order. They change gloves and keep things separate. Their fries are cooked in a dedicated drier. The grilled chicken sandwiches and grilled chicken nuggets are safe as well. They recently came out with a gf bun that stays in the package to prevent cross contamination. It's not the best one I've ever had, but it's decent when I'm in the mood for a sandwich. I do wish they would come out with better gf breakfast options, though.
Great meal tonight. Delicious grilled Chicken sandwich on a nice soft Gluten Free Bun. The fact that they serve the bun in a sealed package and the chicken, lettuce and tomato in a unique container show show Chick-Fil-A go the extra to make you visit a pleasure. Always friendly and always accommodating! Way to go Chick-Fil-A!!!
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