At the register I told the lady that I wanted a grilled chicken sandwich with a gluten-free bun. She asked if it was for an allergy. I said yes, and she said she would notify the kitchen. She asked if I wanted the waffle chips. (The waffle fries are not gluten-free.). The chicken, tomato, and lettuce came in a closed plastic container, with the bun in a sealed plastic bag. The chips were in a small sealed bag. The cash register receipt indicated that it was for allergy. The lady at the register had obviously been trained on how to handle this. I was very satisfied.