Chick-fil-A

3 recent ratings
$ • Fast Food Restaurant
Reported NOT to have a gluten-free menu, but gluten-free options are available
Reported GF menu options: Bread/Buns, Chicken Fingers/Nuggets, Fries

Warning

This is a chain, which typically means a high risk of cross-contact. It may not be possible to dine safely at this establishment.

Safety Rating
3 ratings

As rated by the community

180 Pooler Pkwy
Pooler, GA 31322
Collections
In 1 Public Collection

Most Recent Reviews


Gluten Intolerant

Overall Rating

Review


I told them I had a gluten AND peanut allergy, as this has gotten me good results at every other CFA… normally; i have no issues, but this is also out of town for me. They came out and told me that they only fried things in peanut oil. I asked if they didn’t have a dedicated fryer, and the manager told me that they fry things in canola oil. So I said OK and got fries and a salad. I got glutened so horribly, I’m sick as hell. I’m not sure if they are frying stuff with gluten in the separate fryer for other allergies, but I was really sick. First bad CFA experience, staff doesn’t seem to understand gluten or cross contamination.

Safety


How confident are you that this establishment takes safety precautions against cross-contact?

— Not at all

Updated 3 weeks ago read full review

Symptomatic Celiac

Overall Rating

Review


Normally CFA is relatively safe for me, but the last two times I was glutened, once by hashbrowns and the second by fries. Did request a change in gloves. Be aware that at breakfast time, there is an open air mixer with flour in the back for biscuits, so the risk of CC is higher.

Safety


How confident are you that this establishment takes safety precautions against cross-contact?

— Not very

Quality & Quantity


Is there a gluten-free menu?

— No gluten-free information on the menu

How much of the menu is available gluten-free?

— Some

How would you rate the taste and quality of the gluten-free food you tried?

— Excellent

Updated 1 year ago read full review

Celiac

Overall Rating

Safety


How confident are you that this establishment takes safety precautions against cross-contact?

— Somewhat

Quality & Quantity


Is there a gluten-free menu?

— Gluten-free items are marked on the main menu

How much of the menu is available gluten-free?

— Some

How would you rate the taste and quality of the gluten-free food you tried?

— Good

Other


Other Characteristics
  • Good for kids
  • Good for lunch
  • Good for takeout
  • Offers online ordering
Updated 2 years ago read full review

This establishment is NOT a dedicated gluten-free facility and may not be safe for those with celiac disease. Please contact the establishment directly to inquire about safety precautions.

Gluten-Free Features

  • Allergen List
  • Bread/Buns
  • Chicken Fingers/Nuggets
  • Fries

Categories

  • Fast Food
  • Kid Friendly
  • Lunch
  • Online Ordering
  • Takeout

Notes


Chick-fil-A offers gluten free grilled chicken nuggets and many locations have dedicated fryers for fries. Check with your location if cross-contamination is a concern for you.

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More Reviews


Gluten Intolerant

Overall Rating

Review


CFA is continuing to use drive thru only at the time of my visit. Felt that service was very slow in comparison to larger, busier stores. We all got our usual and felt that the food was good. I always ask for pickles and typically receive enough to share but at this location I got two. It was fine but it was odd since I’ve been to probably 20 stores in the southeast. We’re moving to this area soon so I hope service improves.

Safety


How confident are you that this establishment takes safety precautions against cross-contact?

— Somewhat

Quality & Quantity


Is there a gluten-free menu?

— Gluten-free items are marked on the main menu

How much of the menu is available gluten-free?

— Some

How would you rate the taste and quality of the gluten-free food you tried?

— Good

Other


Other Characteristics
  • Good for dairy-free
  • Good for kids
  • Good for lunch
  • Good for takeout
  • Good selection of healthy options
  • Offers online ordering
Updated 3 years ago read full review

Celiac

Overall Rating

Review


Gf buns pre wrapped, dedicated fryer for fries, gf sauces. Staff will change gloves upon request. Staff came over multiple times to see if there was anything they could get us ex: sauces or drink refills. Great food and service. The only fast food I feel safe eating!

Celiac friendly?

Yes

Updated 4 years ago read full review

Overall Rating

Review


Usually I love Chick-fil-a but this one was awful. Out of nearly everything, rude and unhelpful.

Updated 10 years ago read full review

Reviews of this Chain

Celiac

Overall Rating

Review


They said they have a separate fryer for the fries. I got the fries and grilled nuggets. I did not have a reaction!

Safety


How confident are you that this establishment takes safety precautions against cross-contact?

— Somewhat

Safety Feature Ratings
  • Dedicated gluten-free fryer

Quality & Quantity


How much of the menu is available gluten-free?

— Some

How would you rate the taste and quality of the gluten-free food you tried?

— Excellent

Overall Rating

Review


Not safe the staff told me that there chicken sandwhich and fries were gluten freee bc they use a seperfryer when i went back up after eating to order a milkshake to ask of it was gluten free the manger stated their policy that nothing is gluten free and i told her that her staff told me it was amd i ate it she was rude did not understand my panic, because i had already consumed it. I called corporate they were honest with me and said the there was a 50% chance i was glutened do to cross contamination….. i was waiting to get sick good news i didnt get sick, but i wouldnt eat here out of fear bc the staff are not educated and the manger does not care, also corporate never reached back out to me

Safety


How confident are you that this establishment takes safety precautions against cross-contact?

— Not at all

Quality & Quantity


How much of the menu is available gluten-free?

— Not Much/None

How would you rate the taste and quality of the gluten-free food you tried?

— Poor

Celiac

Overall Rating

Review


Amazing! We came at 12:30, totally slammed inside and out. They handled my food safely, put it on a separate tray from my group as requested, and had the food out in minutes. They have grilled chicken sandwiches with a yummy gf bun that comes sealed in a favtoey seal and the meat placed in its own container so you put it together. They also have grilled nuggets that I had heard are good. The waffle fries are all in a separate fryer too. So yummy!

Safety


How confident are you that this establishment takes safety precautions against cross-contact?

— Very

Safety Feature Ratings
  • Dedicated gluten-free fryer

Quality & Quantity


How much of the menu is available gluten-free?

— Some

How would you rate the taste and quality of the gluten-free food you tried?

— Excellent

Other


Other Characteristics
  • Good for dairy-free
Gluten Intolerant

Overall Rating

Review


Beware! I was told by the cashier that the wrap was gf 2x. It is not! Today I ordered a gf sandwich and was given a non gf bun!!! Thank god I knew it was not gf and did not eat it!

Safety


How confident are you that this establishment takes safety precautions against cross-contact?

— Not at all

Quality & Quantity


How much of the menu is available gluten-free?

— Not Much

How would you rate the taste and quality of the gluten-free food you tried?

— Average

Symptomatic Celiac

Overall Rating

Review


Chick Fil A continues to provide the most consistent and reliable service. We stopped here while passing through town and were able to eat safely.

Safety


How confident are you that this establishment takes safety precautions against cross-contact?

— Very

Quality & Quantity


How would you rate the taste and quality of the gluten-free food you tried?

— Excellent

More Info