Called about gluten-free options but the person answering didn't seem to know what gluten was and had to be prompted to ask someone else. Manager couldn't be bothered to come to the phone, instead passed tiny bits of information at a time through the person who had answered the phone. Clearly they were clueless and even the manager didn't care about taking care of me and my party of eleven.
— Not at all
— No gluten-free information on the menu
— Not Much/None
They now have a gluten free menu on the kiosk. The waitress was very helpful and assured that the cook would prepare my dish separately. However, my food came out on the same tray as everyone else's food. They are not very knowledgeable but safe when not busy. I did not get sick. Watch out for any of their corn chips or corn tortillas. They are not fried in a dedicated fryer.
THE BEST CHILIS! They are so good with me being celiac, so kind and so knowledgeable. Their chips are cooked in the same oil as other food products, so I bring my own chips and they always get me my own personal salsa! I have never had a bad experience here or gotten sick, Chili’s is my boyfriends favorite so we come here often
— Very
— No gluten-free information on the menu
— Some
— Excellent
they have a gluten free menu that says if its celiac safe or not which i think is cool ◡̈
— Very
— Separate gluten-free menu
— Some
— Average
https://brinker-chilis.cdn.prismic.io/brinker-chilis/93a44e1e-51f2-460e-8ff6-e8e20018dce9_Chilis-Gluten-Friendly-Menu.pdf
Edit: It has been a while since this review. We went this week for dinner, and was told that they cook the buns on the grill with the meat. This has never been mentioned before, so now ribs were the only option and they were dry and gross. Bummer. We have been very pleased with Chili's! Our celiac daughter has eaten there several times with no issues, and she is super sensitive. I only wish they had a dedicated fryer for the chips!
— No gluten-free information on the menu
I ordered Ribs, plain rice and cole slaw. My Ribs were ok. The rice had no seasoning or sauce. The cole slaw was missing mayo, acv and seasoning. It was just cabbage. The waitress did not hand us the device to pay our bill. We waited 20 mins to do so.
— No gluten-free information on the menu