Waitress was very rude and unhelpful. I ended up paying for my drinks And leaving because I didn’t trust a thing that came out of this kitchen. Basically everything is either contaminated or she was too lazy to check.
— Not at all
— No gluten-free information on the menu
— Not Much/None
Told the waitress I had celiac and she took great care of me. My dinner was awesome. I ordered off their gluten free menu. Great experience.
The staff seemed to know nothing about gluten free. I was told “there may be information on the tabletop computer”. There was an allergy spreadsheet on the tabletop computer, but it took patience and determination to confirm which menu items may be safe to order. Upon ordering fajitas, the waitress reminded me she knew nothing about gluten, so I explained and asked her to please provide corn tortillas and not flour ones. I received flour tortillas with the fajitas, and had to send them back. Though very sensitive, I’m fortunately still not reacting after two hours. However, I won’t likely eat here again due to unnecessary risk. If I didn’t have two young children with me who insisted on Chili’s today, I would have left before eating this time.
They have their gluten free menu programmed on the device on the table. My waitress was very knowledgable and helpful. I got chicken tacos with corn tortillas and I did not have a reaction. I am very sensitive to gluten so I feel safe to return there in the future!
Yes
THE BEST CHILIS! They are so good with me being celiac, so kind and so knowledgeable. Their chips are cooked in the same oil as other food products, so I bring my own chips and they always get me my own personal salsa! I have never had a bad experience here or gotten sick, Chili’s is my boyfriends favorite so we come here often
— Very
— No gluten-free information on the menu
— Some
— Excellent
they have a gluten free menu that says if its celiac safe or not which i think is cool ◡̈
— Very
— Separate gluten-free menu
— Some
— Average
https://brinker-chilis.cdn.prismic.io/brinker-chilis/93a44e1e-51f2-460e-8ff6-e8e20018dce9_Chilis-Gluten-Friendly-Menu.pdf
Edit: It has been a while since this review. We went this week for dinner, and was told that they cook the buns on the grill with the meat. This has never been mentioned before, so now ribs were the only option and they were dry and gross. Bummer. We have been very pleased with Chili's! Our celiac daughter has eaten there several times with no issues, and she is super sensitive. I only wish they had a dedicated fryer for the chips!
— No gluten-free information on the menu
I ordered Ribs, plain rice and cole slaw. My Ribs were ok. The rice had no seasoning or sauce. The cole slaw was missing mayo, acv and seasoning. It was just cabbage. The waitress did not hand us the device to pay our bill. We waited 20 mins to do so.
— No gluten-free information on the menu