Chipotle Mexican Grill

3 recent ratings
$ • Quick Service Restaurant
Reported to have a gluten-free menu
Reported gluten-free menu items: Rice Bowls, Tacos
Safety Rating
3 ratings

As rated by the community

50 Rideau St
Ottawa, ON K1N 9J7, Canada

Most Recent Reviews


Symptomatic Celiac

Overall Rating

Review


Been going here for a year regularly. Never gotten sick.

Flour tortillas are out but they don't leave crumbs like bread so I guess it's ok?

Safety


How confident are you that this establishment takes safety precautions against cross-contact?

— Somewhat

Quality & Quantity


Is there a gluten-free menu?

— No gluten-free information on the menu

How much of the menu is available gluten-free?

— Most/All

How would you rate the taste and quality of the gluten-free food you tried?

— Excellent

Other


Other Characteristics
  • Good for dairy-free
Updated 2 months ago read full review

Symptomatic Celiac

Overall Rating

Review


Do NOT eat here if celiac. Gf ingredients are good. But I watched them contaminate every single items as they did a huge line of flour tortillas. It was lunch and busy - then died down and I watched them tidy up. I would have been sick if I hadn’t seen that and it was a quiet time. They offered to get me a new spoon to serve, but not knowledgeable about cross contact. Be safe!

Safety


How confident are you that this establishment takes safety precautions against cross-contact?

— Not at all

Safety Feature Ratings
  • Staff will clean kitchen space or change gloves if asked

Quality & Quantity


How much of the menu is available gluten-free?

— Not Much

How would you rate the taste and quality of the gluten-free food you tried?

— Excellent

Other


Other Characteristics
  • Good for dairy-free
  • Good for dinner
  • Good for keto
  • Good for kids
  • Good for lunch
  • Good for takeout
  • Good selection of healthy options
  • Good vegan options
  • Good vegetarian options
Updated 7 months ago read full review

Symptomatic Celiac

Overall Rating

Review


The staff were very knowledgeable about what was and wasn’t gf. They changed their gloves and washed and sanitized their hands without me having to ask. There were plenty of good celiac-friendly options, and the food was delicious. I ordered a burrito bowl and loved it. I would definitely recommend this place.

Safety


How confident are you that this establishment takes safety precautions against cross-contact?

— Very

Safety Feature Ratings
  • Staff is knowledgeable and can answer questions
  • Staff will clean kitchen space or change gloves if asked

Quality & Quantity


How much of the menu is available gluten-free?

— Most/All

How would you rate the taste and quality of the gluten-free food you tried?

— Excellent

Other


Other Characteristics
  • Good for kids
  • Good for lunch
  • Good for takeout
Updated 1 year ago read full review

Important

This establishment is NOT a dedicated gluten-free facility and may not be safe for those with celiac disease. Please contact the establishment directly to inquire about safety precautions.
Information contained in this listing is based on reports by the community. Please verify all information directly with the establishment.

Reported safety features

Other

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More Reviews


Celiac

Overall Rating

Review


Every filling is gf. The only thing not gf is the tortilla. Which is sad because real tortilla are made from corn not wheat. Take the bowl then

Safety


How confident are you that this establishment takes safety precautions against cross-contact?

— Very

Quality & Quantity


Is there a gluten-free menu?

— No gluten-free information on the menu

How much of the menu is available gluten-free?

— Most/All

How would you rate the taste and quality of the gluten-free food you tried?

— Excellent

Other


Other Characteristics
  • Good for takeout
  • Good selection of healthy options
  • Good vegan options
  • Good with other allergies
Updated 4 years ago read full review

Celiac

Overall Rating

Review


Order a burrito bowl and no problem. Rice, meat, veggies, salsa, guac etc are gluten free. Most staff are knowledgeable.

Updated 4 years ago read full review

Overall Rating

Updated 5 years ago read full review

Celiac

Overall Rating

Review


Chipotle in the Rideau Centre - I spoke to the staff and they recommended ordering a bowl. They were knowledgeable and had received training to reduce cross contamination and wash their hands and change gloves.

Celiac friendly?

Yes

Updated 5 years ago read full review

Reviews of this Chain

Symptomatic Celiac

Overall Rating

Review


Stopped in here for a quick bite to eat. I had the bowl. All the sauces, inclusions and everything are GF. The only things you cannot eat are the burrito wrap.

Safety


How confident are you that this establishment takes safety precautions against cross-contact?

— Very

Quality & Quantity


How much of the menu is available gluten-free?

— Most/All

How would you rate the taste and quality of the gluten-free food you tried?

— Excellent

Celiac

Overall Rating

Review


Amazing place great food. The GF is great here

Safety


How confident are you that this establishment takes safety precautions against cross-contact?

— Somewhat

Quality & Quantity


How much of the menu is available gluten-free?

— Most/All

How would you rate the taste and quality of the gluten-free food you tried?

— Excellent

Overall Rating

Review


Most of the food there is GF. The main potential source of cross contamination is that they serve flour tortillas. However, when informed of a gluten issue, the staff seemed to take the issue seriously and happily changed their gloves before preparing my food. I did not have any symptoms after eating there.

Safety


How confident are you that this establishment takes safety precautions against cross-contact?

— Somewhat

Quality & Quantity


Is there a gluten-free menu?

— No gluten-free information on the menu

How much of the menu is available gluten-free?

— Some

How would you rate the taste and quality of the gluten-free food you tried?

— Excellent

Celiac

Overall Rating

Review


Very considerate service and lots of selection. Almost everything to make a burrito bowl was gluten-free. The lady offered to change her gloves when I told her I had a gluten allergy. She indicated that the lettuce and the cheese were touched using gloves that would also have touched gluten, so she offered to find lettuce and cheese from a fresh batch that was not contaminated.

Safety


How confident are you that this establishment takes safety precautions against cross-contact?

— Very

Quality & Quantity


How much of the menu is available gluten-free?

— Most/All

How would you rate the taste and quality of the gluten-free food you tried?

— Excellent

Overall Rating

Review


Excellent Allergy Protocols!!

I was told by staff that everything, except the tortillas, is gluten free. Meals are typically made in an assembly line fashion. I told the person taking my order that I have CD and would they please change their gloves. Not only did they do that, but they washed their hands also.

I asked for a bowl and got the brown rice and beef barbacoa, then the server said "Allergy" and the rest of the assembly line backed away from the counter allowing my server to make the rest of my bowl unaffected by everyone else's gluteny gloves. We have eaten there a few times and the service has been consistent, regardless of how busy it as...and it's very busy!

Safety


How confident are you that this establishment takes safety precautions against cross-contact?

— Very

Safety Feature Ratings
  • Staff is knowledgeable and can answer questions
  • Staff will clean kitchen space or change gloves if asked

Quality & Quantity


Is there a gluten-free menu?

— Gluten-free items are marked on the main menu

How much of the menu is available gluten-free?

— Most/All

How would you rate the taste and quality of the gluten-free food you tried?

— Excellent

Other


Other Characteristics
  • Good for dinner
  • Good for lunch
  • Good for takeout
  • Good selection of healthy options
  • Good vegetarian options

More Info