I hadn't had chipotle in forever. I said I had a wheat allergy instead of celiac disease after reading a few reviews. I asked the girl to change her gloves and she did right away and she stayed with my bowl so there would be less a risk of cross contamination. They changed the lettuce and cheese too. I didn't get glutened and it tasted amazing!!
Chipotle does not have a gluten free menu but instead has a list of gluten-containing ingredients to avoid. Cross-contamination is a concern, however, so let the person taking your order know that you are gluten free and if you need them to take the proper precautions.
From their website: "If you avoid gluten, don't eat our flour tortillas. If you are highly sensitive to gluten and would like us to change our gloves, just let us know at the start of your order. You should be aware items containing corn, including corn tortillas (chips, soft corn, and crispy corn tortillas) and corn salsa, may have a small amount of gluten from potentially co-mingling with gluten-containing grains in the field."
Good selection of GF ingredients I still got glutened. The burrito bowl I got should have been GF based on ingredients so I assume cross contamination got me. Either way, be careful if you're sensitive.
Chipotle is one of my favorite spots to eat. The staff are very knowledgeable and have procedures in place that they use when you tell them you are gluten free. Plus, the food - nearly every single thing is GF other than the flour tortillas (but there are corn you can use instead) - is delicious!
I ordered chips and guacamole and asked if they could scoop my guacamole from a fresh container to prevent cross contamination. Initially the young man agreed but then an older gentleman who was his boss raised his voice and refused. I did not want to risk getting sick so did not eat here. The older man raising his voice was rude and embarrassing.