All i was given was a clueless face. Would not recommend unless you want to spend time explaining what gluten is.
I have eaten here at least once/month for the last 18 months and never had a problem (and I'm very reactive to gluten). The staff always changes the gloves without being asked to do so, follows the protocol of no one else handling my dish except for the person who is making it, and takes toppings from under the counter or in the back where other staff have not reached in with (potentially) contaminated gloves. Chipotle is one of my safe, go-to places in Williamsburg.
I have 7 allergies (gluten, peas, pork, avocados, tomatoes, broccoli and almonds) which makes eating out extremely difficult. Most of their items are gf. Don't order the corn tortilla as they warm it in the same iron as the flour tortillas. I've gotten sick here before but it may be from the corn salsa. Sometimes I have problems with corn.
Chipotle does not have a gluten free menu but instead has a list of gluten-containing ingredients to avoid. Cross-contamination is a concern, however, so let the person taking your order know that you are gluten free and if you need them to take the proper precautions.
From their website: "If you avoid gluten, don't eat our flour tortillas. If you are highly sensitive to gluten and would like us to change our gloves, just let us know at the start of your order. You should be aware items containing corn, including corn tortillas (chips, soft corn, and crispy corn tortillas) and corn salsa, may have a small amount of gluten from potentially co-mingling with gluten-containing grains in the field."
Unfortunately at this location I've had quite a bit of attitude from some of the college-aged staff when it comes to ordering a GF meal. They just don't get it and get frustrated by changing gloves.
Thay where vary help full. I had one of the rice bowls with all the fixins.
They dip the spoons into the tins after touching the gluten wraps. Everything on the line is cross contaminated.
— Not at all
— Gluten-free items are marked on the main menu
— Not Much
First time eating at Chipotle since going GF about 6 years ago. Food and service was great. If you are sensitive to dairy be aware they add quite alot of sour cream so I would ask for them to put only a little on. Overall, I would eat there again!
I can’t say for sure that any Chipotle location is celiac safe, but I feel very confident ordering at this location. The gentleman who made my bowl washed his hands and arms, changed gloves, changed utensils, and brought unopened ingredients from the back. I was impressed by the many steps they took to keep my food as safe as possible.
— No gluten-free information on the menu