We used to have a favorite crew, but they have mostly all moved on. That said, Chipotle is a great place to eat with a gluten allergy as they can take precautions to prepare your food as safely as possible - as long as you ask them as soon as you get to the counter. They will put on new gloves - and they will even swap out utensils if you need them to do so. And the only food items you cannot really have is flour tortillas from here. *Please note, however, as with anywhere in public, some employees are more knowledgeable than others, and there is STILL a risk of cross-contamination. I am highly allergic, but have rarely if ever had an issue at this location...and I can watch them carefully through the glass to educate if necessary.
**New app will allow you to order easily - but there is no way to indicate a gluten allergy. I've ordered and then called immediately to make sure that they add a note to the ticket - they know us, and they have taken great care of us.
One of the limited places we can eat due to my husband having to always eat gluten free. He has never had a problem with cross contamination here and the food is great. I also love the food which is a plus!
Awesome service! Changed gloves, used different tongs, everything is gluten free except for the floor tortillas.
Chipotle does not have a gluten free menu but instead has a list of gluten-containing ingredients to avoid. Cross-contamination is a concern, however, so let the person taking your order know that you are gluten free and if you need them to take the proper precautions.
From their website: "If you avoid gluten, don't eat our flour tortillas. If you are highly sensitive to gluten and would like us to change our gloves, just let us know at the start of your order. You should be aware items containing corn, including corn tortillas (chips, soft corn, and crispy corn tortillas) and corn salsa, may have a small amount of gluten from potentially co-mingling with gluten-containing grains in the field."
Pretty good for fast food, but not sure I trust them to not cross contaminate.
Go there weekly.. I have never been sick from eating here. I get a bowl with chicken and all the fixings!! I can usually save half the bowl for later bc it's so much food!!
not a single person working when I are there today understood GF food prep. never heard of it they said. had to convince the prep person to change gloves.
One of the best places to eat GF and actually feel full! I recommend a steak bowl with avocados.
They change out the serving spoons from the already contaminated bins as well as gloves and sometimes they wash their hands too. They use new cheese, lettuce and anything they stick their hands in. Unfortunately employees don't really know or care. Last visit we got an eye roll and cross contaminated. Probably our fault for going on a busy Saturday.
— No gluten-free information on the menu
One server wasn’t sure what I was talking about, but another knew what to do and walked her through it. Got new utensils, changed out gloves and toppings. They were patient and kind and the food is tasty.
This chipotle is hit or miss. Sometimes they follow all allergies protocols and sometimes they don’t. Don’t order online
— Not at all
— Gluten-free items are marked on the main menu
When I walked up to the counter, I asked the tortilla employee to change her gloves because I have celiac. She immediately did, and THEN went above and beyond and changed ALL of the utensils I needed, without me even asking.
Totally clueless about celiac gluten allergy protocol. Tried to explain changing gloves, using new containers of food etc. It was like pulling teeth. Finally changed gloves but wouldn’t get food from fresh containers. Another employee rolled her eyes at us when we asked for the cheese to come from a new container. My kiddo was definitely glutened tonight. It is not safe for celiacs unlike other chipotle restaurants. Unacceptable
— Not at all