Two years later (from the other review) and they still change their gloves, use the little cups to scoop food and use fresh cheese and lettuce from the back when you tell them you have a gluten allergy. I felt so comfortable eating here and I told them thank you about 100 times bc it was so nice that they take the gluten allergy/cross contact seriously!
It is possible to eat here safely but it sometimes requires vigilance. They touch the flour tortillas all the time, so you have to request gluten free for an allergy. Then make sure they change their gloves and don’t touch anything with gluten. Avoid the lettuce and cheese, or ask for some from the back, because the stuff at the counter has been reached into. They generally do all this without requesting it, but it varies by day and employee. Non-busy times are always best. They have a tip jar, so I try to tip when they do it right without me having to remind them, but you can’t add a tip to the credit card tab, so it’s good to have a little cash for that.
I forgot to review last time I went. I checked them out last month and was so pleasantly surprised. The manager was there and asked if it was an allergy and changed gloves, cleaned the line, got new spoons for the beans/ meat/ rice. I felt safe and didn’t get sick. It was a nice experience.