The people were knowledgeable when it came to gf and got new gloves, spoons, and even a new batch of certain items I wanted in my bowl!
— Very
— Gluten-free items are marked on the main menu
— Most/All
— Excellent
Staff knew what to do when I said celiac. Washed hands, new gloves, new serving utensils.
Yes
They had excellent service! I didn’t even have to explain to them how to handle my gluten free requests. Fresh utensils and fresh buckets for the cheese/lettuce.
Yes
Chipotle does not have a gluten free menu but instead has a list of gluten-containing ingredients to avoid. Cross-contamination is a concern, however, so let the person taking your order know that you are gluten free and if you need them to take the proper precautions.
From their website: "If you avoid gluten, don't eat our flour tortillas. If you are highly sensitive to gluten and would like us to change our gloves, just let us know at the start of your order. You should be aware items containing corn, including corn tortillas (chips, soft corn, and crispy corn tortillas) and corn salsa, may have a small amount of gluten from potentially co-mingling with gluten-containing grains in the field."
They took all the precautions to make sure my meal was gluten free: changed gloves, washed hands, changed spoons, and got new tubs of the items they often stick their hand in (cheese and lettuce). I did not get sick.
Employees changed their gloves and put clean serving utensils in every item I wanted. Staff was friendly and knowledgeable.
They change gloves and one worker walks you through the line.
Yes
The staff here is amazing and takes great precautions to prevent cross contamination. I love their bowls!
The staff is always happy to wash their hands and change gloves if you tell them you have an allergy. :-)
Best GF fast food experience so far. They didn’t make me feel weird or like I took too much time. I told them I have a gluten allergy and the line stopped. They changed spoons for what I ordered, wiped down the counter, got out fresh cheese and lettuce, changed gloves, and one person took charge of my order seeing it through to the end of the line. I know there’s still a risk, but I’m thankful for all they did to help me eat with my family.
— Somewhat
— Gluten-free items are marked on the main menu
— Most/All
— Excellent
I was a little concerned when I read it had been two years since the last review, but I went and as soon as I told the server I had celiac, she immediately offered to wipe down the surfaces and change gloves. She did it so cheerfully also!
— Somewhat
— No gluten-free information on the menu
— Some
— Excellent
Lots of gluten free options, good choice for catering, and ability to sort through gluten free options by using their dietary filter online. There are good options available if you're dairy free/vegan as well!
— Very
— Some
— Average
While there’s obviously a chance of cross contamination, the workers here are very nice and accommodating. Everything except for the tortillas is gluten free. I always ask them to change their gloves and this past time a worker felt her glove touch the tortillas after changing them so she immediately changed them again! They never have a problem getting lettuce or cheese from the back which I appreciate! I have not had a reaction here yet and I am very sensitive!
— Somewhat
— Most/All
— Excellent
I told the server I was gluten sensitive, and she immediately changed gloves and handled all my food herself.
— Somewhat
— Some
— Excellent