Chipotle

I've had Chipotle a few times and not had a reaction. Ate here on Saturday before going to a concert. The staff member changed her gloves before prepping my food and I got a bowl without any gluten-containing ingredients but I still had an intolerance reaction that started about 45 minutes after I finished eating. I spent the evening with severe gi symptoms. Have felt awful for almost a week. They grab the cheese and lettuce by hand. I'm guessing it was cross-contaminated with gluten from the flour tortilla shells. I will think twice before eating here again. The food was delicious, but not worth a week of terrible symptoms.

How confident are you that this establishment takes safety precautions against cross-contact?

— Somewhat

Safety Feature Ratings

• Staff will clean kitchen space or change gloves if asked

Is there a gluten-free menu?

— No gluten-free information on the menu

How much of the menu is available gluten-free?

— Some

How would you rate the taste and quality of the gluten-free food you tried?

— Excellent

Always aware of allergies and prepared to help. They even called me back after one episode we had...excellent awareness

This is a great option. I've never had any problems - In 4 years. It's great to only avoid one thing (flour tortillas) and not having to worry about cross contamination in the chips.

Only issue is the line. Order ahead and you'll be fine.

Celiac friendly?

Yes

We have been here 4 times and 3 of the visits they were out of corn tortillas to make a cheese quesadilla for my 4 year old who has Celiac. The one time they did have corn tortillas, the girl put his on top of a flour tortilla. When I told her they couldn't touch, she got aggravated and threw it in the trash. This place could be a great option for gluten free food it they would just keep it in stock & educate their staff.

This should be an easy restaurant to eat, but the staff doesn't speak or understand English very well and although the first person may change their gloves, the rest of line doesn't and they have all handled flour tortillas. The only Chipotle that "got it" was in Virginia Beach, VA.

Best GF fast food experience so far. They didn’t make me feel weird or like I took too much time. I told them I have a gluten allergy and the line stopped. They changed spoons for what I ordered, wiped down the counter, got out fresh cheese and lettuce, changed gloves, and one person took charge of my order seeing it through to the end of the line. I know there’s still a risk, but I’m thankful for all they did to help me eat with my family.

How confident are you that this establishment takes safety precautions against cross-contact?

— Somewhat

Safety Feature Ratings

• Staff is knowledgeable and can answer questions
• Staff will clean kitchen space or change gloves if asked

Is there a gluten-free menu?

— Gluten-free items are marked on the main menu

How much of the menu is available gluten-free?

— Most/All

How would you rate the taste and quality of the gluten-free food you tried?

— Excellent

Other Characteristics

• Good for dinner
• Good for kids
• Good for lunch
• Good for takeout
• Good vegetarian options
• Good with other allergies
• Offers online ordering
• Offers outdoor seating

I was a little concerned when I read it had been two years since the last review, but I went and as soon as I told the server I had celiac, she immediately offered to wipe down the surfaces and change gloves. She did it so cheerfully also!

How confident are you that this establishment takes safety precautions against cross-contact?

— Somewhat

Is there a gluten-free menu?

— No gluten-free information on the menu

How much of the menu is available gluten-free?

— Some

How would you rate the taste and quality of the gluten-free food you tried?

— Excellent

Lots of gluten free options, good choice for catering, and ability to sort through gluten free options by using their dietary filter online. There are good options available if you're dairy free/vegan as well!

How confident are you that this establishment takes safety precautions against cross-contact?

— Very

How much of the menu is available gluten-free?

— Some

How would you rate the taste and quality of the gluten-free food you tried?

— Average

Other Characteristics

• Good for dairy-free

While there’s obviously a chance of cross contamination, the workers here are very nice and accommodating. Everything except for the tortillas is gluten free. I always ask them to change their gloves and this past time a worker felt her glove touch the tortillas after changing them so she immediately changed them again! They never have a problem getting lettuce or cheese from the back which I appreciate! I have not had a reaction here yet and I am very sensitive!

How confident are you that this establishment takes safety precautions against cross-contact?

— Somewhat

How much of the menu is available gluten-free?

— Most/All

How would you rate the taste and quality of the gluten-free food you tried?

— Excellent

I told the server I was gluten sensitive, and she immediately changed gloves and handled all my food herself.

How confident are you that this establishment takes safety precautions against cross-contact?

— Somewhat

How much of the menu is available gluten-free?

— Some

How would you rate the taste and quality of the gluten-free food you tried?

— Excellent

Other Characteristics

• Good for dairy-free
• Good for soy-free
• Good for takeout