Chipotle

2 recent ratings
$ • Quick Service Restaurant
Reported to have a gluten-free menu
Reported GF menu options: Tacos, Tortilla Chips
100% of 2 votes say it's celiac friendly
11113 San Jose Blvd.
Jacksonville, FL 32223

Top Reviews


Celiac

Overall Rating

Review


Their only item that contains gluten is the soft burrito/tortilla shell. They also admit their corn products (corn salsa, corn chips) have a chance of cross contamination so I'd avoid them.

If you tell them you're gluten sensitive they'll change their gloves, wash their hands, and bring out new containers.

Even if you don't do this, they're trained not to let serving spoons touch tortilla shells, so in theory you should be OK as long as you avoid the items that are served by hand and probably have trace amounts of gluten from touching the tortilla - lettuce and cheese (unless they bring out fresh containers just for you).

Safety


How confident are you that this establishment takes safety precautions against cross-contamination?

— Somewhat

Safety Feature Ratings
  • Other dedicated kitchen equipment (oven, toaster, pots, pans, utensils, etc.)
  • Staff is knowledgeable and can answer questions
  • Staff will clean kitchen space or change gloves if asked

Quality & Quantity


Is there a gluten-free menu?

— Gluten-free items are marked on the main menu

How much of the menu is available gluten-free?

— Most

How would you rate the taste and quality of the gluten-free food you tried?

— Excellent

Other


Other Characteristics
  • Good for dairy-free
  • Good for kids
  • Good for lunch
  • Good for takeout
  • Offers delivery
  • Offers online ordering
  • Offers outdoor seating
Updated 3 weeks ago read full review

Celiac

Overall Rating

Review


They changed gloves, brought out clean spoons and fresh cheese. I felt very safe!

Safety


How confident are you that this establishment takes safety precautions against cross-contamination?

— Very

Safety Feature Ratings
  • Other dedicated kitchen equipment (oven, toaster, pots, pans, utensils, etc.)
  • Staff is knowledgeable and can answer questions
  • Staff will clean kitchen space or change gloves if asked

Quality & Quantity


Is there a gluten-free menu?

— No gluten-free information on the menu

How much of the menu is available gluten-free?

— Most

How would you rate the taste and quality of the gluten-free food you tried?

— Excellent

Other


Other Characteristics
  • Good for kids
  • Good for lunch
  • Good for takeout
  • Offers online ordering
  • Offers outdoor seating
Updated 7 months ago read full review

Not celiac

Overall Rating

Review


This was a exceptional Chipotle. I mentioned I had a wheat allergy and they without question changed gloves, serving spoons, and even pulled out a separate cheese and lettuce supply. They even took the time to wipe down the counter to prevent any sort of cross contamination!

Edit: I came back to lower my review from 5 to 4 stars. Basically, this place is hit or miss with when it comes to allergies. It depends on who is serving you. Some of their staff knows what to do and others do not. Thankfully, no one has complained or looked annoyed when I asked them to change gloves or get the cheese from the second container.

Updated 4 years ago read full review

This establishment is NOT a dedicated gluten-free facility and may not be safe for those with celiac disease. Please contact the establishment directly to inquire about safety precautions.

Gluten-Free Features

  • Allergen List
  • Gluten-Free Menu
  • Tacos
  • Tortilla Chips

Categories

  • Dairy-Free Friendly
  • Delivery
  • Fast Food
  • Keto Friendly
  • Kid Friendly
  • Lunch
  • Mexican
  • Nut-Free Friendly
  • Online Ordering
  • Outdoor Seating
  • Paleo Friendly
  • Peanut-Free Friendly
  • Quick Service Restaurant
  • Takeout
  • Vegan Friendly

Notes


Chipotle does not have a gluten free menu but instead has a list of gluten-containing ingredients to avoid. Cross-contamination is a concern, however, so let the person taking your order know that you are gluten free and if you need them to take the proper precautions.

From their website: "If you avoid gluten, don't eat our flour tortillas. If you are highly sensitive to gluten and would like us to change our gloves, just let us know at the start of your order. You should be aware items containing corn, including corn tortillas (chips, soft corn, and crispy corn tortillas) and corn salsa, may have a small amount of gluten from potentially co-mingling with gluten-containing grains in the field."

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More Reviews


Overall Rating

Review


We are unable to avoid getting sick no matter how careful they are with the cleaning of the line.

Updated 5 years ago read full review

Overall Rating

Review


They try, sometimes. But the fact is if you're sensitive you cannot avoid cross contamination here!!!! They slide burritos down the line all day and while cleaning the line and changing spoons may be enough for some people, but I've not been able to avoid cross contamination here. Decent food, but not worth it.

Updated 5 years ago read full review

Not celiac

Overall Rating

Review


SO GOOD VEGAN AND GLUTEN FREE I HIGHLY RECOMMEND ❤ all healthy, totally accepting, plus gluten-free chips are so good!! 10 out of 10

Updated 6 years ago read full review

Not celiac

Overall Rating

Review


It is easy to get a good meal here. They will treat you well.

Updated 7 years ago read full review

Reviews of this Chain

Overall Rating

Review


Too much cross contamination going on. I ordered a burrito bowl with a small amount of brown rice, chicken, pico, hot sauce and a small amount of cheese. I suffered for that meal. I’m not sure that changing the gloves would help since all the scoops they use touch the flower Tortilla shells. The scoops then go back into the containers after touching the shells.

Quality & Quantity


Is there a gluten-free menu?

— No gluten-free information on the menu

How much of the menu is available gluten-free?

— None

Celiac

Overall Rating

Review


Got sick instantly. They have no idea what to watch for. I also have a dairy allergy and they said "well then don't get cheese" when I told them. Don't trust it at all.

Safety


How confident are you that this establishment takes safety precautions against cross-contamination?

— Not at all

Quality & Quantity


Is there a gluten-free menu?

— No gluten-free information on the menu

How much of the menu is available gluten-free?

— Some

How would you rate the taste and quality of the gluten-free food you tried?

— Good

Celiac

Overall Rating

Review


Ask for fresh food, beware of cross contamination issues Very good, take cross contamination serious. I was happily surprised. chips and salsa delish also! Most of the food is gf :) 2020/21 some dont understand cross contamination with celiac

Safety


How confident are you that this establishment takes safety precautions against cross-contamination?

— Somewhat

Quality & Quantity


Is there a gluten-free menu?

— Gluten-free items are marked on the main menu

How much of the menu is available gluten-free?

— Most

How would you rate the taste and quality of the gluten-free food you tried?

— Average

Celiac

Overall Rating

Review


Great experience! I’ve been to a few chipotles and this one has been the best at trying to prevent cc. We went during rush hour but as soon as I said gluten allergy, they promptly removed spoons, cleaned the counter, washed hands and got new gloves. Savannah helped us, she had a great attitude and worked quickly.

Safety


How confident are you that this establishment takes safety precautions against cross-contamination?

— Very

Safety Feature Ratings
  • Other dedicated kitchen equipment (oven, toaster, pots, pans, utensils, etc.)
  • Staff is knowledgeable and can answer questions
  • Staff will clean kitchen space or change gloves if asked

Quality & Quantity


Is there a gluten-free menu?

— No gluten-free information on the menu

How much of the menu is available gluten-free?

— Most

How would you rate the taste and quality of the gluten-free food you tried?

— Good

Other


Other Characteristics
  • Good for dairy-free
  • Good for kids
  • Good for lunch
  • Good for takeout
  • Good vegan options
  • Offers online ordering
Celiac

Overall Rating

Safety


How confident are you that this establishment takes safety precautions against cross-contamination?

— Somewhat

Quality & Quantity


Is there a gluten-free menu?

— Separate gluten-free menu

How much of the menu is available gluten-free?

— Some

How would you rate the taste and quality of the gluten-free food you tried?

— Good

More Info