They did not change their gloves. Told me they ran out of separate toppings. Same work space
It May have just been this location because usually all chipotles are a safer option, but they told me they ran out of toppings and just threw what they could in my bowel. The same toppings that were touched by flour tortillas and I’m sure there was cross contamination! Truly disappointing! 1 Star
— Not very
— No gluten-free information on the menu
— None
— Average
Chipotle is almost always a safe go-to choice for Celiacs wanting to get a bite to eat without getting sick. They will change there gloves and switch out the serving utensils for you as well as use the fresh cheese and lettuce as to avoid as much cross contamination as possible. Most locations(this one included) is knowledgabl and all chipotle's I have been to are always accommodating. As a super sensitive celiac I have gotten sick maybe 1 out a handful of visits but that can be avoided. Go at a time when they are not busy or when they open at 11am so you have time to order and its clean and they are more patient.
Yes
Just awesome. You tell them you have celiac, they wash their hands, put on fresh gloves, keep it with them til it’s done, and take cheese and lettuce from fresh bins that haven’t been touched with burrito rolling hands!
Yes
Chipotle does not have a gluten free menu but instead has a list of gluten-containing ingredients to avoid. Cross-contamination is a concern, however, so let the person taking your order know that you are gluten free and if you need them to take the proper precautions.
From their website: "If you avoid gluten, don't eat our flour tortillas. If you are highly sensitive to gluten and would like us to change our gloves, just let us know at the start of your order. You should be aware items containing corn, including corn tortillas (chips, soft corn, and crispy corn tortillas) and corn salsa, may have a small amount of gluten from potentially co-mingling with gluten-containing grains in the field."
They seem very familiar with celiac and automatically change gloves before making your food if you tell them. Most things in the restaurant are naturally gluten free. They also get your cheese and lettuce from a new vat, since hands that touch wheat tortillas dip into the vats and that are already out.
When I tell the employee helping me that I am allergic to gluten, they clean the tortilla press and line it so there is no cross contamination. They also wash their hands and change gloves.
Awesome place to eat
Yes
Everytime I go I tell them about my daughter's gluten "allergy", and they usually switch their gloves, only sometimes wash their hands before switching gloves, and then prepare the food without knowledge of cross contamination. I try and tell them about you can't cross contaminate but they look confused. Chipotle definitely needs to do better with education on allergies and cross contamination.
— Not very
— No gluten-free information on the menu
— Some
— Good
They were out of rice, unhelpful.
— Not very
— No gluten-free information on the menu
— None
— Average
Never had an issue. Everything gluten free except the tortillas
— Very
— Gluten-free items are marked on the main menu
— Most
— Excellent
The staff at this location were amazing. I told the girl I had a gluten allergy (it’s easier than explaining celiac sometimes) and she immediately changed her gloves. I ask if the hard shell corn tacos were gluten free and she confirmed with the cook that they are. I requested ‘fresh toppings’ from the back (because I wasn’t sure about cross contact with the spoons) and she had no issues with doing that. The cook also cut fresh chicken that hadn’t been touched for mine. It was delicious and safe and I really appreciated the extra efforts they made!
— Very
— Most
— Excellent
The employees are willing to wipe all the surfaces down, change gloves, and get clean utensils if asked.
The food is all gluten free, except for the flour tortillas, but has a high potential for being contaminated because of the open air environment.
I normally can eat here, worry free, if I ask for accommodations.
— Somewhat
— No gluten-free information on the menu
— Most
— Good