They did not change their gloves. Told me they ran out of separate toppings. Same work space
It May have just been this location because usually all chipotles are a safer option, but they told me they ran out of toppings and just threw what they could in my bowel. The same toppings that were touched by flour tortillas and I’m sure there was cross contamination! Truly disappointing! 1 Star
— Not very
— No gluten-free information on the menu
Chipotle is almost always a safe go-to choice for Celiacs wanting to get a bite to eat without getting sick. They will change there gloves and switch out the serving utensils for you as well as use the fresh cheese and lettuce as to avoid as much cross contamination as possible. Most locations(this one included) is knowledgabl and all chipotle's I have been to are always accommodating. As a super sensitive celiac I have gotten sick maybe 1 out a handful of visits but that can be avoided. Go at a time when they are not busy or when they open at 11am so you have time to order and its clean and they are more patient.
Just awesome. You tell them you have celiac, they wash their hands, put on fresh gloves, keep it with them til it’s done, and take cheese and lettuce from fresh bins that haven’t been touched with burrito rolling hands!
Chipotle does not have a gluten free menu but instead has a list of gluten-containing ingredients to avoid. Cross-contamination is a concern, however, so let the person taking your order know that you are gluten free and if you need them to take the proper precautions.
From their website: "If you avoid gluten, don't eat our flour tortillas. If you are highly sensitive to gluten and would like us to change our gloves, just let us know at the start of your order. You should be aware items containing corn, including corn tortillas (chips, soft corn, and crispy corn tortillas) and corn salsa, may have a small amount of gluten from potentially co-mingling with gluten-containing grains in the field."
They seem very familiar with celiac and automatically change gloves before making your food if you tell them. Most things in the restaurant are naturally gluten free. They also get your cheese and lettuce from a new vat, since hands that touch wheat tortillas dip into the vats and that are already out.
When I tell the employee helping me that I am allergic to gluten, they clean the tortilla press and line it so there is no cross contamination. They also wash their hands and change gloves.
Awesome place to eat
Slowest sloppiest most careless Chipotle ever. Took 45 minutes to get 2 bowls ready after we arrived to pick up our online order. Cross contamination and all uneducated clueless kids working everywhere behind the counter. Cheese in the bottom of the guacamole. Chicken and pork in my steak bowl. No care of mixing utensils or knowledge of basic food handling protocols let alone actual allergy knowledge or safety.
— Not at all
I asked that gloves be changed because of my celiac. The woman behind the counter asked everyone in the restaurant to change gloves, then had the cook get a new spatula, sanitize the grill & cook me fresh chicken. Then she used all fresh ingredients & new utensils for every item I added to my bowl. The best experience I've ever had
— No gluten-free information on the menu
Super tasty! Good for dairy free also. Friendly allergen app.
— Gluten-free items are marked on the main menu
I have two kids with celiac so I had to ask them to change their gloves. They were polite and I could tell there was a protocol in place for celiac. Both people on the line went and changed gloves and washed their hands before preparing our food.
I’ve been to several different Chipotle locations and have been satisfied with the precautions made for GF. This location is the exception. The staff’s knowledge about procedures for preventing cross-contact was nonexistent. The front line food assemblers were using gloved hands to scoop out food for the burritos and bowls. When I asked for toppings to be taken from new containers not on the front line (lettuce, cheese), I was told it was all good since the one person attending to my order had changed gloves (even though the guy next to him was using his gloved hands to put food on a flour wrap and then roll it up!) Awful place, don’t put yourself in danger of cross-contamination here!