Chipotle

2 recent ratings
$ • Quick Service Restaurant
Reported to have a gluten-free menu
Reported GF menu options: Rice Bowls, Tacos
50% of 2 votes say it's celiac friendly

Warning

This is a chain, which typically means a high risk of cross-contamination. It may not be possible to dine safely at this establishment.

7 Rossanley Drive #7
Medford, OR 97501

Most Recent Reviews


Overall Rating

Review


They did not change their gloves. Told me they ran out of separate toppings. Same work space

It May have just been this location because usually all chipotles are a safer option, but they told me they ran out of toppings and just threw what they could in my bowel. The same toppings that were touched by flour tortillas and I’m sure there was cross contamination! Truly disappointing! 1 Star

Safety


How confident are you that this establishment takes safety precautions against cross-contamination?

— Not very

Quality & Quantity


Is there a gluten-free menu?

— No gluten-free information on the menu

How much of the menu is available gluten-free?

— None

How would you rate the taste and quality of the gluten-free food you tried?

— Average

Updated 2 years ago read full review

Overall Rating

Review


Chipotle is almost always a safe go-to choice for Celiacs wanting to get a bite to eat without getting sick. They will change there gloves and switch out the serving utensils for you as well as use the fresh cheese and lettuce as to avoid as much cross contamination as possible. Most locations(this one included) is knowledgabl and all chipotle's I have been to are always accommodating. As a super sensitive celiac I have gotten sick maybe 1 out a handful of visits but that can be avoided. Go at a time when they are not busy or when they open at 11am so you have time to order and its clean and they are more patient.

Celiac friendly?

Yes

Updated 3 years ago read full review

Symptomatic Celiac

Overall Rating

Review


Just awesome. You tell them you have celiac, they wash their hands, put on fresh gloves, keep it with them til it’s done, and take cheese and lettuce from fresh bins that haven’t been touched with burrito rolling hands!

Celiac friendly?

Yes

Updated 3 years ago read full review

This establishment is NOT a dedicated gluten-free facility and may not be safe for those with celiac disease. Please contact the establishment directly to inquire about safety precautions.

Gluten-Free Features

  • Allergen List
  • Gluten-Free Menu
  • Rice Bowls
  • Tacos

Categories

  • Dairy-Free Friendly
  • Fast Food
  • Keto Friendly
  • Kid Friendly
  • Lunch
  • Mexican
  • Nut-Free Friendly
  • Online Ordering
  • Paleo Friendly
  • Peanut-Free Friendly
  • Quick Service Restaurant
  • Takeout
  • Vegan Friendly

Notes


Chipotle does not have a gluten free menu but instead has a list of gluten-containing ingredients to avoid. Cross-contamination is a concern, however, so let the person taking your order know that you are gluten free and if you need them to take the proper precautions.

From their website: "If you avoid gluten, don't eat our flour tortillas. If you are highly sensitive to gluten and would like us to change our gloves, just let us know at the start of your order. You should be aware items containing corn, including corn tortillas (chips, soft corn, and crispy corn tortillas) and corn salsa, may have a small amount of gluten from potentially co-mingling with gluten-containing grains in the field."

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More Reviews


Celiac

Overall Rating

Review


They seem very familiar with celiac and automatically change gloves before making your food if you tell them. Most things in the restaurant are naturally gluten free. They also get your cheese and lettuce from a new vat, since hands that touch wheat tortillas dip into the vats and that are already out.

Updated 5 years ago read full review

Overall Rating

Updated 5 years ago read full review

Overall Rating

Updated 6 years ago read full review

Overall Rating

Review


When I tell the employee helping me that I am allergic to gluten, they clean the tortilla press and line it so there is no cross contamination. They also wash their hands and change gloves.

Updated 7 years ago read full review

Overall Rating

Review


Awesome place to eat

Celiac friendly?

Yes

Updated 7 years ago read full review

Reviews of this Chain

Celiac

Overall Rating

Review


Everytime I go I tell them about my daughter's gluten "allergy", and they usually switch their gloves, only sometimes wash their hands before switching gloves, and then prepare the food without knowledge of cross contamination. I try and tell them about you can't cross contaminate but they look confused. Chipotle definitely needs to do better with education on allergies and cross contamination.

Safety


How confident are you that this establishment takes safety precautions against cross-contamination?

— Not very

Quality & Quantity


Is there a gluten-free menu?

— No gluten-free information on the menu

How much of the menu is available gluten-free?

— Some

How would you rate the taste and quality of the gluten-free food you tried?

— Good

Overall Rating

Review


They were out of rice, unhelpful.

Safety


How confident are you that this establishment takes safety precautions against cross-contamination?

— Not very

Quality & Quantity


Is there a gluten-free menu?

— No gluten-free information on the menu

How much of the menu is available gluten-free?

— None

How would you rate the taste and quality of the gluten-free food you tried?

— Average

Celiac

Overall Rating

Review


Never had an issue. Everything gluten free except the tortillas

Safety


How confident are you that this establishment takes safety precautions against cross-contamination?

— Very

Quality & Quantity


Is there a gluten-free menu?

— Gluten-free items are marked on the main menu

How much of the menu is available gluten-free?

— Most

How would you rate the taste and quality of the gluten-free food you tried?

— Excellent

Symptomatic Celiac

Overall Rating

Review


The staff at this location were amazing. I told the girl I had a gluten allergy (it’s easier than explaining celiac sometimes) and she immediately changed her gloves. I ask if the hard shell corn tacos were gluten free and she confirmed with the cook that they are. I requested ‘fresh toppings’ from the back (because I wasn’t sure about cross contact with the spoons) and she had no issues with doing that. The cook also cut fresh chicken that hadn’t been touched for mine. It was delicious and safe and I really appreciated the extra efforts they made!

Safety


How confident are you that this establishment takes safety precautions against cross-contamination?

— Very

Quality & Quantity


How much of the menu is available gluten-free?

— Most

How would you rate the taste and quality of the gluten-free food you tried?

— Excellent

Symptomatic Celiac

Overall Rating

Review


The employees are willing to wipe all the surfaces down, change gloves, and get clean utensils if asked.

The food is all gluten free, except for the flour tortillas, but has a high potential for being contaminated because of the open air environment.

I normally can eat here, worry free, if I ask for accommodations.

Safety


How confident are you that this establishment takes safety precautions against cross-contamination?

— Somewhat

Safety Feature Ratings
  • Staff is knowledgeable and can answer questions
  • Staff will clean kitchen space or change gloves if asked

Quality & Quantity


Is there a gluten-free menu?

— No gluten-free information on the menu

How much of the menu is available gluten-free?

— Most

How would you rate the taste and quality of the gluten-free food you tried?

— Good

Other


Other Characteristics
  • Good for dairy-free
  • Good for dinner
  • Good for keto
  • Good for kids
  • Good for lunch
  • Good for takeout
  • Good selection of healthy options
  • Good vegan options
  • Good vegetarian options
  • Good with other allergies
  • Offers delivery
  • Offers online ordering
  • Offers outdoor seating

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