Every time I go to this location they are super accommodating. They change out gloves and utensils, grab me fresh cheese and lettuce. I’m always hesitant to go to chipotle locations but never this one.
Yes
Here's my Google review: 5 stars! Brian, the new GM, happened to be the one to take my order when it was my turn this afternoon. I was very nervous about whether or not Chipotle would be able to accommodate me due to an extreme allergy to gluten. When I gave my order to Brian and noted my allergy, he went above and beyond without hesitation, changing out all of the serving utensils, meticulously wiping down the serving area, and making sure that I was being served food safe for me all while keeping the long line moving. Big thanks to you, Brian. I'll be back again and again!
Yes
I am gluten and soy free - I'm able to eat everything except for the sofritas and wheat tortillas. The online allergen menu was extremely helpful.
Chipotle does not have a gluten free menu but instead has a list of gluten-containing ingredients to avoid. Cross-contamination is a concern, however, so let the person taking your order know that you are gluten free and if you need them to take the proper precautions.
From their website: "If you avoid gluten, don't eat our flour tortillas. If you are highly sensitive to gluten and would like us to change our gloves, just let us know at the start of your order. You should be aware items containing corn, including corn tortillas (chips, soft corn, and crispy corn tortillas) and corn salsa, may have a small amount of gluten from potentially co-mingling with gluten-containing grains in the field."
If I could give zero stars, I would. I went to Chipotle at Northgate last night, because I saw Chipotle listed on a "top 5 for allergens" list. Chipotle is NOT SAFE for CELIAC. Maybe it is for gluten free, but not for someone with celiac. While they offer options that do not involve a flour (gluten) tortilla, I watched as every serving spoon (beans, rice, etc.) touched the flour tortillas that went down the assembly line. They of course also touch the bowls. There are about 6 people that prepare your food, and there is no way you could be sure (and highly unlikely that it would happen) that each change their gloves before touching your GF food. Also, there is no way to prevent cross contamination on the counter assembly line that they use. A huge bummer, indeed as the food looks so fresh and tasty.
No
Love chipotle! Good clean workstations keep the cross contamination down.
Best GF fast food experience so far. They didn’t make me feel weird or like I took too much time. I told them I have a gluten allergy and the line stopped. They changed spoons for what I ordered, wiped down the counter, got out fresh cheese and lettuce, changed gloves, and one person took charge of my order seeing it through to the end of the line. I know there’s still a risk, but I’m thankful for all they did to help me eat with my family.
— Somewhat
— Gluten-free items are marked on the main menu
— Most/All
— Excellent
I was a little concerned when I read it had been two years since the last review, but I went and as soon as I told the server I had celiac, she immediately offered to wipe down the surfaces and change gloves. She did it so cheerfully also!
— Somewhat
— No gluten-free information on the menu
— Some
— Excellent
Lots of gluten free options, good choice for catering, and ability to sort through gluten free options by using their dietary filter online. There are good options available if you're dairy free/vegan as well!
— Very
— Some
— Average
While there’s obviously a chance of cross contamination, the workers here are very nice and accommodating. Everything except for the tortillas is gluten free. I always ask them to change their gloves and this past time a worker felt her glove touch the tortillas after changing them so she immediately changed them again! They never have a problem getting lettuce or cheese from the back which I appreciate! I have not had a reaction here yet and I am very sensitive!
— Somewhat
— Most/All
— Excellent
I told the server I was gluten sensitive, and she immediately changed gloves and handled all my food herself.
— Somewhat
— Some
— Excellent