Review by Jazzypanda

927 Holt Rd, Webster, NY 14580
1 month ago

The options here are burritos (wheat), bowls (on rice), salads (on lettuce), or tacos (likely corn tortillas but didn’t ask). All the ingredients are gluten free except for the wheat tortillas. There was a knowledgeable staff member we talked to who offered to get ingredients from the back that hadn’t been put out and to use fresh gloves and utensils. The only problem was that they didn’t have any proteins (meat, beans, or tofu) that hadn’t been put out yet. Another reviewer said that just changing gloves and spoons worked for them but the spoons do touch the wheat tortillas and then go back into the ingredients so there is almost certainly some cross contamination occurring (I aim for the FDA standard of less than 20 ppm gluten). Therefore I decided not to eat here and went to the CoreLife restaurant next door (great!) and brought my food back to chipotle to eat with my family. I don’t rate this as celiac friendly because they’re not really set up to serve celiacs, but they were better than places who are clueless. They did say the tortilla chips are gf (not fried in oil that has gluten). I think this would be a great place for a gf person who’s not celiac/highly sensitive.