Went in when they were very busy; told the girl I was extremely gluten sensitive since not all know Celiac my name, she changed her gloves for me and I ordered the tacos. She made a mistake and picked up the small flour tortillas. I corrected her that I needed the hard tacos and she started to grab them with the now floured glove; I quickly stopped her and she changed her gloves again. The next worker in line changed his gloves before I even asked when he over heard our exchange and when we got the the cheese, which they use their hands to get, he reached under the counter and opened the fresh container for me then put it back.
— Very
— Gluten-free items are marked on the main menu
— Most/All
— Excellent
Yes
Chipotle does not have a gluten free menu but instead has a list of gluten-containing ingredients to avoid. Cross-contamination is a concern, however, so let the person taking your order know that you are gluten free and if you need them to take the proper precautions.
From their website: "If you avoid gluten, don't eat our flour tortillas. If you are highly sensitive to gluten and would like us to change our gloves, just let us know at the start of your order. You should be aware items containing corn, including corn tortillas (chips, soft corn, and crispy corn tortillas) and corn salsa, may have a small amount of gluten from potentially co-mingling with gluten-containing grains in the field."
We had a group of 6 and it was crazy busy but we were able to get a table. The staff was accommodating. The downside was the place is so noise and the ice tea container had not been cleaned properly so the unsweet tea tasted metallic and like stale tea.
Yes
I eat here atleast 2 times a week and I haven't had any problems! I try to go when they first open so no risk of cross contamination but if you happen to not get there early I would just tell them to change their gloves which they have no problem doing!
Eat here at least once a week - they will change gloves if you ask them to - have had no problems
Yes
The person below me must be a booger. Anytime I've gone and tell them I'm gluten free, one person takes off their gloves, washes their hands, and gets new gloves. They offer to change out the spoons or utensils. And one person handles my food the whole time. Absolute A++++++ effort.
Totally uneducated about how to serve gluten free.
Best GF fast food experience so far. They didn’t make me feel weird or like I took too much time. I told them I have a gluten allergy and the line stopped. They changed spoons for what I ordered, wiped down the counter, got out fresh cheese and lettuce, changed gloves, and one person took charge of my order seeing it through to the end of the line. I know there’s still a risk, but I’m thankful for all they did to help me eat with my family.
— Somewhat
— Gluten-free items are marked on the main menu
— Most/All
— Excellent
I was a little concerned when I read it had been two years since the last review, but I went and as soon as I told the server I had celiac, she immediately offered to wipe down the surfaces and change gloves. She did it so cheerfully also!
— Somewhat
— No gluten-free information on the menu
— Some
— Excellent
Lots of gluten free options, good choice for catering, and ability to sort through gluten free options by using their dietary filter online. There are good options available if you're dairy free/vegan as well!
— Very
— Some
— Average
While there’s obviously a chance of cross contamination, the workers here are very nice and accommodating. Everything except for the tortillas is gluten free. I always ask them to change their gloves and this past time a worker felt her glove touch the tortillas after changing them so she immediately changed them again! They never have a problem getting lettuce or cheese from the back which I appreciate! I have not had a reaction here yet and I am very sensitive!
— Somewhat
— Most/All
— Excellent
I told the server I was gluten sensitive, and she immediately changed gloves and handled all my food herself.
— Somewhat
— Some
— Excellent