4351 13th St, St Cloud, FL 34769 Directions
Top Reviews
Overall Rating
Review
Not celiac safe but fine for gluten free as a preference. They did not recognize the term “celiac” but when I said gluten allergy staff changed their gloves. Staff then made my food with their clean gloves without changing the utensils they had just touched after touching wheat-based burrito shells, then they went to get new “gluten free” lettuce and used their gloves they had cross contaminated to touch the lettuce. Then closed my bowl container and stacked other customers’ bowls/burritos on it cross contaminating the lid, then when I checked out they put my bowl in a bag and tossed a fork on top (thus cross contaminating the fork). I ate here while traveling and having a challenging time finding food, but I would not eat here again/by choice.
Safety
How confident are you that this establishment takes safety precautions against cross-contamination?
— Not at all
Safety Feature Ratings
- Staff will clean kitchen space or change gloves if asked
Quality & Quantity
How much of the menu is available gluten-free?
— Most
How would you rate the taste and quality of the gluten-free food you tried?
— Average
Other
Other Characteristics
- Good for dairy-free
- Good for kids
- Good for lunch
- Good for takeout
- Good selection of healthy options
- Good vegan options
- Good with other allergies
- Offers outdoor seating
Notes
Chipotle does not have a gluten free menu but instead has a list of gluten-containing ingredients to avoid. Cross-contamination is a concern, however, so let the person taking your order know that you are gluten free and if you need them to take the proper precautions.
From their website: "If you avoid gluten, don't eat our flour tortillas. If you are highly sensitive to gluten and would like us to change our gloves, just let us know at the start of your order. You should be aware items containing corn, including corn tortillas (chips, soft corn, and crispy corn tortillas) and corn salsa, may have a small amount of gluten from potentially co-mingling with gluten-containing grains in the field."
Photos
Reviews of this Chain
Overall Rating
Review
They change out the serving spoons from the already contaminated bins as well as gloves and sometimes they wash their hands too. They use new cheese, lettuce and anything they stick their hands in. Unfortunately employees don't really know or care. Last visit we got an eye roll and cross contaminated. Probably our fault for going on a busy Saturday.
Safety
How confident are you that this establishment takes safety precautions against cross-contamination?
— Somewhat
Quality & Quantity
Is there a gluten-free menu?
— No gluten-free information on the menu
How much of the menu is available gluten-free?
— Most
How would you rate the taste and quality of the gluten-free food you tried?
— Excellent
Overall Rating
Review
One server wasn’t sure what I was talking about, but another knew what to do and walked her through it. Got new utensils, changed out gloves and toppings. They were patient and kind and the food is tasty.
Safety
How confident are you that this establishment takes safety precautions against cross-contamination?
— Somewhat
Safety Feature Ratings
- Other dedicated kitchen equipment (oven, toaster, pots, pans, utensils, etc.)
- Staff will clean kitchen space or change gloves if asked
Quality & Quantity
How much of the menu is available gluten-free?
— Most
How would you rate the taste and quality of the gluten-free food you tried?
— Excellent
Other
Other Characteristics
- Good for dairy-free
- Good for kids
- Good for lunch
- Good for takeout
- Good selection of healthy options
- Offers online ordering
Overall Rating
Review
This chipotle is hit or miss. Sometimes they follow all allergies protocols and sometimes they don’t. Don’t order online
Safety
How confident are you that this establishment takes safety precautions against cross-contamination?
— Not at all
Quality & Quantity
Is there a gluten-free menu?
— Gluten-free items are marked on the main menu
How much of the menu is available gluten-free?
— Most
How would you rate the taste and quality of the gluten-free food you tried?
— Excellent
Other
Other Characteristics
- Offers delivery
Overall Rating
Review
When I walked up to the counter, I asked the tortilla employee to change her gloves because I have celiac. She immediately did, and THEN went above and beyond and changed ALL of the utensils I needed, without me even asking.
Safety
How confident are you that this establishment takes safety precautions against cross-contamination?
— Very
Safety Feature Ratings
- Other dedicated kitchen equipment (oven, toaster, pots, pans, utensils, etc.)
- Staff is knowledgeable and can answer questions
- Staff will clean kitchen space or change gloves if asked
Quality & Quantity
How much of the menu is available gluten-free?
— Most
How would you rate the taste and quality of the gluten-free food you tried?
— Excellent
Other
Other Characteristics
- Good for dairy-free
- Good for kids
- Good for lunch
- Good for takeout
- Good selection of healthy options
- Offers delivery
- Offers online ordering
- Offers outdoor seating
Overall Rating
Review
Totally clueless about celiac gluten allergy protocol. Tried to explain changing gloves, using new containers of food etc. It was like pulling teeth. Finally changed gloves but wouldn’t get food from fresh containers. Another employee rolled her eyes at us when we asked for the cheese to come from a new container. My kiddo was definitely glutened tonight. It is not safe for celiacs unlike other chipotle restaurants. Unacceptable
Safety
How confident are you that this establishment takes safety precautions against cross-contamination?
— Not at all
Quality & Quantity
How much of the menu is available gluten-free?
— None
How would you rate the taste and quality of the gluten-free food you tried?
— Poor
Other
Other Characteristics
- Good for dairy-free
- Good for takeout
