Chipotle

Celiac friendly?

No

This was the worst Chipotle I have been to in terms of Celiac safe. The staff was untrained, not knowledgeable and rude. The employee did go to the back to wash his hands and put on new gloves. However they refused to use safe ingredients from the back. They told me they would only serve from the line. I explained the spoon may have touched the flour tortillas. They said there was no problem and brought out the cheese bag to show me the nutrition label - not helpful. They openly talked about us to each other and rolled their eyes. I then asked about their chips and they told me they are flour not corn. Unless there was a change they truly had no clue.

This store used to be great. Unfortunately, they appear to have new management and are now one of the worst Chipotle stores that I have ever seen. Employees are trained to cross contaminate all options. I have repeatedly seen them use their gloved fingers to wipe food off of serving spoons after touching tortillas. Management made It very clear that it wasn't a problem and they don't plan to change anything. If you are celiac, stay far, far away from this store.

Staff always changes their gloves and walks me through the line when I notify them of my gluten allergy. New toppings are brought out if needed. Have eaten here several times with no reactions.

Celiac friendly?

Yes

My first time there after being diagnosed. I just told them first thing that I have celiac disease and immediately they changed their gloves and knew exactly which ingredients to pull from fresh containers. I was impressed!

Celiac friendly?

Yes

I get the veggie bowl and I'm happy with them

Celiac friendly?

Yes

Please read this review. The guy or the girl takes off the gloves and his or her hands. Then put new gloves on. Change the spoons and fresh toppings. Wipe down the surface. For the soft corn tacos they put tinfoil on it no cross-contamination for the soft taco warmer. This place is celiac friendly :)

They’re great about food allergies here! Sometimes I need to remind them about changing out spoons, but it’s super rare. They do an excellent job and I’ve never gotten sick here.

Celiac friendly?

No

I watched the spoons and ladles go all over flour tortillas and then back. This place is a cross contamination nightmare.

Celiac friendly?

Yes

The staff was good with my cross contamination and i trust this place a lot!

Celiac friendly?

Yes

The lady that helped me was trained and knew exactly what to do for Celiac’s.

Celiac friendly?

Yes

We eat there often and my boys never get sick. They change their gloves and seem aware of what they need to do when serving those with celiac.

Celiac friendly?

Yes

the nicest people ever changed their gloves for me, changed the scoops to clean ones, and cleaned off the counter. in case I got glutened from the tortillas other people get. I have never gotten sick and most of their ingredients are gluten free. I love Chipotle!

Celiac friendly?

Yes

Came in for lunch and had a burrito bowl. The manager held the line to remove and replace all utensils being used as well as have the employee making my meal wash her hands and replace her gloves! He also carefully watched to make sure she didn't automatically grab the lettuce from the same tub. She got out a separate tub of cheese and lettuce. Great job of avoiding cross contamination!!!

Celiac friendly?

Yes

I eat here all the time, and I’ve never gotten sick!

Very conscious of cross contamination changed gloves and pulled from new containers.

Celiac friendly?

Yes

chipotle definitely has gluten free items. I ordered a burrito bowl with white rice, black beans, steak, lettuce, corn & cheese. Definitely stay away from their tortilla chips, torillas or beer to avoid problems. Also if you ask for them to replace their gloves for you they will :)

This Chipotle is very knowledgeable about how to prepare gluten free orders. They also are always friendly when they hear that an order has to be gluten free.

Celiac friendly?

Yes

I'm celiac, and when I told the woman working behind the counter she changed her gloves and also took it upon herself to carefully get me a take-out bowl and lid from midway down the stacks to avoid cross-contact. Chips and queso are GF as well, not sure on processing cross contact with them but I did not get sick. So pleased I can still enjoy one of my favorite lunches!

I have celiac and can order the rice bowel with beans, guacamole, chicken and black beans with no problems. They change gloves as well.

Celiac friendly?

Yes

Staff very helpful and changes all serving spoons

Celiac friendly?

Yes

Staff was awesome! Washed hands, changed gloves and spoons, got some items from separate bins. (Granted they were not that busy at that time, so that was good, but it was still very much appreciated!)

Celiac friendly?

Yes

According to their in store allergen list everything is gluten free expect tortillas. I was so happy with this place!!!!

Celiac friendly?

No

This branch seems to not do as good of a job on honoring gluten allergy requests on to go orders.

3 stars because they had gluten free options, but overall a disappointing experience. Staff didn’t automatically change gloves. Staff wasn’t familiar with menu - I had to let others go before me so I could google.

How confident are you that this establishment takes safety precautions against cross-contamination?

— Not at all

On Safety

Don't do it. I ate lunch there last Sun and was sick all day and night into Monday. I told them I had a gluten allergy and ordered a Burrito Bowl with chicken. She changed her gloves, but then preceded to use the same bins and the same spoons to serve my ingredients. At the end, a different server with glutened gloves put the lid on my bowl. They clearly had no clue. I'm newly diagnosed with celiac and thought I'd be fine; I was very wrong. Never again.

Is there a gluten-free menu?

— No gluten-free information on the menu

How many gluten-free options does this establishment offer?

— Several

How would you rate the taste and quality of the gluten-free food you tried?

— Good

Comment

Bathroom was really filthy

Changed gloves and spoons before serving your food. The most careful chipotle restaurant I’ve ever been to.

Order a burrito bowl and no problem. Rice, meat, veggies, salsa, guac etc are gluten free. Most staff are knowledgeable.

Whenever I eat here, I notify them of a gluten allergy and they will change gloves, change spoons, and use a different container of lettuce, cheese and guacamole if you ask. Yummy and have never had issues with getting sick

Celiac friendly?

Yes

The employees and management at this location are AMAZING. They change their gloves, clean the entire line, get new spoons, get new containers of cheese and lettuce (so they don’t touch something someone else touched with gluten hands) and best of all are so nice about it all. they never make me feel bad for taking up more time or anything. i told the cashier thank you so much and she said “everyone deserves chipotle!!” This is one of the only places I feel safe eating at!

Celiac friendly?

No

Not celiac friendly. 1st thing they do is drag spoon for meat across flour tortillas. Major cross contamination. I have gotten sick.

Celiac friendly?

Yes

Staff washed hands, changed gloves, and pulled out the “allergy” card to ensure that the chips were gluten-free!

Celiac friendly?

Yes

They were very accommodating and changed out all utensils and gloves.

Celiac friendly?

Yes

To minimize the chance of CC I got a bowl with just rice, beans and fajita veggies. The server washed his hands and changed his gloves before hand. Was tasty and no reaction. Been back a few times with success (Nima Smiles). The evening shift seems to be more aware & knowledgeable and willing to get Fran ingredients from the back. Been back a few times with success (Nima Smiles). They evening crew is becoming more aware & knowledgeable.

It is possible to eat here safely but it sometimes requires vigilance. They touch the flour tortillas all the time, so you have to request gluten free for an allergy. Then make sure they change their gloves and don’t touch anything with gluten. Avoid the lettuce and cheese, or ask for some from the back, because the stuff at the counter has been reached into. They generally do all this without requesting it, but it varies by day and employee. Non-busy times are always best. They have a tip jar, so I try to tip when they do it right without me having to remind them, but you can’t add a tip to the credit card tab, so it’s good to have a little cash for that.

Celiac friendly?

Yes

I have eaten here several times with no issues. The staff are always willing to change gloves if you ask. I did get exposed once when I ordered delivery and did not tell them I had celiac - clearly not their fault. If anything, that proves that they take exposure seriously. Recommended.

Celiac friendly?

Yes

I've been here a handful of times and I've never had an issue.

Celiac friendly?

Yes

Been here a few times and I've never had an issue!

Celiac friendly?

Yes

If you state that you are gluten-free they will wash down all of the counters and they will replace their gloves to stay away from contamination. They will also ask you if you want lettuce or cheese, which they will get from a different container to avoid contamination.

Celiac friendly?

No

I cannot eat here without getting cross contamination. Yes, they will change their gloves, but they are pulling food like shredded cheese out of the same bins that they previously stuck gloves that have touched flour tortillas in. The manager tried to pull new ingredients from the back for me which was very much appreciated, but there's some ingredients that they can't pull from the back. I got sick everytime I tried to eat there.

How confident are you that this establishment takes safety precautions against cross-contamination?

— Very

Safety Feature Ratings

• Staff is knowledgeable and can answer questions
• Staff will clean kitchen space or change gloves if asked

On Safety

They will pull fresh food from the back of you tell them you have Celiac. A wonderful place to go. I’ve been there often and have never been glutened.

Is there a gluten-free menu?

— Gluten-free items are marked on the main menu

How many gluten-free options does this establishment offer?

— Many

How would you rate the taste and quality of the gluten-free food you tried?

— Excellent

On Quality & Quantity

So wonderful! The burrito bowl is fantastic.

They do not have corn tortillas but everything else is safe.

Celiac friendly?

Yes

Not only washed hands, but changed out all the serving spoons. Cudo’s for that, but the portions were smaller than normal, bringing them down one star. Really skimped on the rice, which is cheap.

Celiac friendly?

Yes

Told them my daughter was celiac. Whole line changed their gloves, changed utensils, wiped down the line and even used fresh ingredients. So impressed! Wish all Chipotle locations were so well trained in allergy protocols.

Celiac friendly?

Yes

Are here twice without getting sick.

I went there yesterday and none of the employees even knew what gluten was when I tried to talk to them about it. The girl making my food wouldn't even listen to me and didn't change her gloves and there was cross-contamination all over the place. I will not go back! Edit: I was contacted by the new manager who apologized for my experience and stated they will continue to do education for their employees and make sure that it is totally understood all the steps that need to be taken to prevent cross-contamination. The manager stated that they take this very seriously.

Celiac friendly?

No

Got 15 eye rolls in response to ordering. Did not take precautions even after the attitude, I would avoid this location. I didn’t even try to eat. I would’ve just been sick.

Celiac friendly?

Yes

Great Staff and Great Food! One of my go to places for a rice or salad bowl!

They have a gluten free menu online. Don’t expect the workers to know what items are gluten free or safe to eat. The cashier told me I could eat their normal flour tortillas. I ended up getting guac.

Celiac friendly?

Yes

Been to two of theses places, very much fast food but good food & two Celiacs ok each time

Food is Soo good and the only thing we can't have is the tortillas!! All precautions for cross contact were taken by changing gloves and spoons for each item I ate. I'll be back for sure!

Celiac friendly?

Yes

I was super surprised on how they took it seriously. I said to the girl working I have Celiacs and she immediately changed gloves washed her hands and didn’t let anyone else touch my order, I also ordered food for my non celiac husband and they bagged mine separately. 10/10 would go back

No problems here, staff was great

How confident are you that this establishment takes safety precautions against cross-contamination?

— Somewhat

Is there a gluten-free menu?

— No gluten-free information on the menu

How many gluten-free options does this establishment offer?

— Many

How would you rate the taste and quality of the gluten-free food you tried?

— Good