I eat here weekly. They do a glove change and prepare my bowl. I’ve never had a reaction or sickness from this location and the food is super yummy!
My husband has been GF for many years but we just found out our picky-eating-8 yr old needs to be too. I used this app to find something he would like and Chipotle was the winner. It was the first restaurant we have been to since we found out he needs to GF (as I was avoiding go out to eat so we can really detox his digestive system). I wasn' sure what to expect but the staff at the Shrewsbury, MA location was fantastic and very knowledgable on what products he could eat. Even getting out the GF cheese. Thank you Chipotle for making it easier on this mom and being able to make her kid feel normal (while getting awesome nourishment!!)!!
Chipotle does not have a gluten free menu but instead has a list of gluten-containing ingredients to avoid. Cross-contamination is a concern, however, so let the person taking your order know that you are gluten free and if you need them to take the proper precautions.
From their website: "If you avoid gluten, don't eat our flour tortillas. If you are highly sensitive to gluten and would like us to change our gloves, just let us know at the start of your order. You should be aware items containing corn, including corn tortillas (chips, soft corn, and crispy corn tortillas) and corn salsa, may have a small amount of gluten from potentially co-mingling with gluten-containing grains in the field."
They have corn tortillas now, you just have to ask. So delicious.
they're happy to do a glove change! just get a bowl instead of a tortilla.
Staff was very thorough with preventing cross contamination including changing gloves, changing utensils and starting over if something went wrong in the process. It was to the point I felt bad and apologized to which they assured me that it was proper procedure and they were willing to go the extra mile to ensure my experience at chipotle was a good and safe one.
— Gluten-free items are marked on the main menu
Not recommended for anyone that is gluten free. Was yelled at by the manager after asking them not to bring a flour tortilla order down the line after her staff cleaned the line. She followed up with saying we know who you are. Referring that we are the people that come in that are gluten free. Go to the Novi location, they are friendly and will follow the correct procedures.
— Not at all
— Not Much/None
Best experience ever I let them know that I needed a gluten-free bowl. They all change their gloves they wash their hands. They wipe the counters. They change the spoons. They took such good care of it that I ordered another one to go. Definitely recommend this place. they are very cautious and safe and it made me want to come here every day.
Chipotle is amazing! Great option, they have a corn tortilla as well
— No gluten-free information on the menu
I love the food esp the bowls I never have a problem here