Chipotle

4.0 stars 4.0 out of 5 1 rating
$Gluten Free Menu, Tortillas, Tacos + 12 more

4815 Commercial Dr, New Hartford, NY 13413

(315) 736-2467
  • User profile picture thumbnail
    4 ratingAugust 31, 2014

    As soon as I said gluten the entire line changed their gloves!

  • User profile picture thumbnail
    5 ratingJune 28, 2017

    421 New State Highway, Raynham, MA 02767

    Chipotle will always be my fast food go-to! They are so knowledgeable and take great precautions to make sure I am safe. Love this place!

  • User profile picture thumbnail
    3 ratingJune 26, 2017

    2501 NW Monroe Ave., Corvallis, OR 97330

    I love Chipotle and have for awhile, even before I got diagnosed with celiacs. But a month ago I went there I felt sick after.. I assumed it was my IBS acting up. I went again this week and I definitely got glutened. they even changed the utensils out and changed their gloves. I would advise if you're very sensitive not to go there...

  • User profile picture thumbnail
    5 ratingJune 25, 2017

    701 South Main Street, Normal, IL 61761

    Love Chipotle! They wash their hands, change gloves and use separate utensils. That same person makes my whole order. If I want lettuce, they will get it from an unopened bin so as not to grab any possible contaminated lettuce from the bin currently being used.

  • User profile picture thumbnail
    1 ratingJune 25, 2017

    1229 N Retail Ct, Myrtle Beach, SC 29577

    It's a common prep area! Utensils touch flour tortillas. People on this app are not very knowledgeable.

  • User profile picture thumbnail
    5 ratingJune 24, 2017

    890 N. 54th St., Chandler, AZ 85226

    We just moved here and my son has celiac. We have eaten here several times with no issues. The staff is always super friendly and very educated on what to do. They change gloves, spoons, cheese, lettuce, etc.

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    5 ratingJune 24, 2017

    1140 Polaris Parkway, Columbus, OH 43240

    Best chipotle around here!! Great staff who take the time to do everything to make sure you don't get sick.

  • User profile picture thumbnail
    5 ratingJune 23, 2017

    3424 Piedmont Rd., Atlanta, GA 30305

    Bowls are gluten free, as are the chips. So good!

  • User profile picture thumbnail
    3 ratingJune 23, 2017

    401 N. Front St., Columbus, OH 43215

    Still not open Saturdays even though all websites says it is.

  • User profile picture thumbnail
    5 ratingJune 23, 2017

    120 S Equity Dr, Smithfield, NC 27577

    Read about chipotle and their gluten free online. Came to this location and barely uttered the word gluten free before the line staff all changed their gloves and pulled out all the non contaminated toppings from the back. I was in shock. They were completely knowledgeable and prepared and did not make me feel any less "normal" thank the next person. Awesome!!

  • User profile picture thumbnail
    5 ratingJune 21, 2017

    5445 N. Main St., Mishawaka, IN 46545

    I have ate here multiple times. I have yet to get sick. If you tell them you have an allergy they will get all new utensils/gloves and if you get corn tacos they will put a barrier between your shells and the warmer to prevent cross contamination.

  • User profile picture thumbnail
    4 ratingJune 20, 2017

    304 W. Bay Area Blvd., Suite 600, Webster, TX 77598

    Ok, so here's the deal with Chipotle: they are a fast-food style restaurant. You can't expect them to automatically know how to handle your level of sensitivity. However, my experience has been that they are more than happy to change gloves, spoons, and even get fresh product from the back for you if you lead with telling them you have an allergy and asking them very nicely to do those things specifically. I am highly sensitive and have never had trouble here, but I am always super nice and very clear about what I need them to do.

  • User profile picture thumbnail
    5 ratingJune 19, 2017

    606 N. Manhattan Ave., Manhattan, KS 66502

    Never been sick. I usually don't ask them to change gloves but last time even though I said bowl she grabbed a torrilla first. She was really nice about chanfing in gloves and even got fresh spoons for all the stuff i wanted. I've never seen them touch a tortilla with a spoon. It was a really nice gesture. i really like the food. It's very filling. I usually split it with my son or if he's not with me, eat half and save for late

  • User profile picture thumbnail
    5 ratingJune 18, 2017

    College Mall, 2894 E 3rd St, Bloomington, IN 47401

    everything gf except flour tortillas, will change gloves

  • User profile picture thumbnail
    4 ratingJune 18, 2017

    32223 Lorain Rd, North Ridgeville, OH 44039

    Good gluten free tacos with corn shells and the bowls are good as well. If you have an allergy and mention it, they accommodate.

  • User profile picture thumbnail
    5 ratingJune 17, 2017

    12150 W. 95th St., Lenexa, KS 66215

    Every time I've visited this location they have been very good to change their gloves. The manager we see each time is careful to make sure new staff know to wash their hands, change their gloves, and follow my meal all the way down the line. I've not had a problem at this location.

  • User profile picture thumbnail
    5 ratingJune 15, 2017

    1263 Simi Town Center Way, Simi Valley, CA 93063

    I always stick to a bowl. Ask server to change gloves and spoons if ur highly sensitive. Changing gloves works well for me and I have Celiac. However, u get how well they follow protocol when u walk in so I would use it on a case by case basis. I also stay away from tortilla and chips to be safe. This location is great. I also have used Chipotle when on vacation, you can't fail!

  • User profile picture thumbnail
    5 ratingJune 14, 2017

    1758 3rd St S, Jacksonville Beach, FL 32250

    My daughter has Celiac, I told the girl we needed it gluten free. They changed their gloves and used new spoons for each item we used in our burrito bowl.

  • User profile picture thumbnail
    5 ratingJune 13, 2017

    1945 E. Seventeenth St., Santa Ana, CA 92701

    This location is very knowledgeable about gluten free options. They change their gloves and all spoons/utensils they use to get your food for you. Very accommodating!

  • User profile picture thumbnail
    5 ratingJune 11, 2017

    1026 Park Ln, Farmington, UT 84025

    Apart from the flour burritos all the other items are gluten free. See their website for details about allergens - very thorough.

  • User profile picture thumbnail
    5 ratingJune 11, 2017

    318 Mall Blvd #600, Savannah, GA 31406

    Accommodating staff and friendly service.

  • User profile picture thumbnail
    4 ratingJune 10, 2017

    5107 Belt Highway, Suite 100, St. Joseph, MO 64506

    Had the burrito bowl which is always delicious. I couldn't remember if the chips were GF so I asked and they said they were not GF. I googled it later to realize they are GF and I could've had them! Darn it! Delicious food as always but staff may want to brush up on their knowledge.

  • User profile picture thumbnail
    5 ratingJune 10, 2017

    2590 Highpoint Parkway, Barstow, CA 92311

    Great location, the people there were understanding and even pulled lettuce and cheese from a new container before I even had to ask.

  • User profile picture thumbnail
    5 ratingJune 10, 2017

    3349 Monroe Ave, #43, Pittsford, NY 14534

    Wife is gluten free and when I requested they change gloves, they readily complied and seemed like they were well trained for when someone may ask. Nearly the whole menu is gf, so the food ordering is a breeze.

  • User profile picture thumbnail
    5 ratingJune 09, 2017

    2940 Cropsey Ave, Brooklyn, NY 11214

    Amazing staff! Told I'm a celiac the person preparing the food changed his gloves, washed hands & put on new gloves. He was the only member of the staff to touch my food. So happy with the service! Nice size portions.

  • User profile picture thumbnail
    5 ratingJune 09, 2017

    8911 Ocean Gateway, Easton, MD 21601

    did great with changing gloves and keeping our plate separate from others. We always bring our own cheese and get only things that use spoons to prevent as much cross contamination as we can.

  • User profile picture thumbnail
    3 ratingJune 08, 2017

    429 E. Main St., Kent, OH 44240

    I told them about my gluten sensitivity and they changed their gloves and washed hands! The girl who started my bowl didn't get fresh chicken or rice but when I got to the veggies line another girl grabbed fresh salsa for me! I sadly, got a reaction after eating it:( I think that if all topping are flipped then it wouldn't have happened! I am willing to give it another try though.

  • User profile picture thumbnail
    1 ratingJune 07, 2017

    700 Plaza Dr., Secaucus, NJ 07094

    Made me very sick. later learned they did not follow their normal procedures of separate utensils.

  • User profile picture thumbnail
    5 ratingJune 04, 2017

    401 NE Northgate Way, Suite 1119, Seattle, WA 98125

    Here's my Google review: 5 stars! Brian, the new GM, happened to be the one to take my order when it was my turn this afternoon. I was very nervous about whether or not Chipotle would be able to accommodate me due to an extreme allergy to gluten. When I gave my order to Brian and noted my allergy, he went above and beyond without hesitation, changing out all of the serving utensils, meticulously wiping down the serving area, and making sure that I was being served food safe for me all while keeping the long line moving. Big thanks to you, Brian. I'll be back again and again!

  • User profile picture thumbnail
    1 ratingMay 29, 2017

    7108 Old Keene Mill Rd., Springfield, VA 22150

    They do not care. I asked if they could make a gluten free burrito bowl. The server said no. He did ask the manger, who said, 'let them go, we are busy.' Of course, I heard!

  • User profile picture thumbnail
    5 ratingMay 28, 2017

    5865 U.S. 72 #104, Memphis, TN 38119

    Amazing food and very celiac friendly!

  • User profile picture thumbnail
    5 ratingMay 25, 2017

    5510 Xavier Drive #5510, Yonkers, NY 10704

    Not sure why this isn't listed but all chipotles are celiac friendly

  • User profile picture thumbnail
    5 ratingMay 25, 2017

    195 Kennebec St #1, Portland, ME 04101

    Make sure to state you're gluten free right at the beginning of the line so they can first change their gloves and wash their hands and change out the spoons. The employee asked if I was celiac and said that made a difference and was very nice. All the menu items including chips are gluten free except the flour tortillas. Get a burrito bowl, salad, or tacos!

  • User profile picture thumbnail
    4 ratingMay 24, 2017

    265 Loudon Rd #2, Concord, NH 03301

    Gluten-free friendly :) only reason I didn't do 5 stars is because they were not busy (2 other customers in whole restaurant) & we felt like we were rushed to order like they were in a big hurry, they could've been a little friendlier & slowed down a bit so we could understand them better. Other than that, awesome food!!!

  • User profile picture thumbnail
    5 ratingMay 24, 2017

    3328 El Camino Ave., Sacramento, CA 95821

    I'm a regular there and they start changing their gloves right as I walk in. If it's someone I don't know, I simply tell them I have an allergy to gluten and they'll change their gloves. There staff is very careful and if a mistake is made they will redo your order. I always watch carefully, especially at other chipotles because it's really easy to get cross contamination if one of the employees doesn't know what they doing.

  • User profile picture thumbnail
    2 ratingMay 23, 2017

    1077 Broxton Ave., Los Angeles, CA 90024

    The woman was very rude and seemed immensely bothered by me asking her to change out the spoons. She was rushing me through it so fast she wasnt listening to what I was asking for. She didnt get a new cheese or guacamole and had put them on and pushed my food off with annoyance before I could ask her to make proper preparations. It's possible it was just this one woman but the other was very rude as well so training here is not great. Come in ready to tell them exactly what you want and take control early.

  • User profile picture thumbnail
    1 ratingMay 22, 2017

    12175 Ventura Blvd., Studio City, CA 91604

    The girl who told my wife that the burrito was gluten free DID NOT KNOW WHAT SHE WAS TALKING ABOUT. She said, "Gluten free? Yes." My wife is extremely ill now just a couple of hours later.

  • User profile picture thumbnail
    4 ratingMay 21, 2017

    1415 Boston-Providence Turnpike, Norwood, MA 02062

    ingredients mostly GF by nature. good fast food option.

  • User profile picture thumbnail
    5 ratingMay 21, 2017

    8600 N Boardwalk Ave., Kansas City, MO 64154

    Worked great for me. Always ask the first person to change their gloves and walk you down the food line. Good option on the way to the airport.

  • User profile picture thumbnail
    3 ratingMay 18, 2017

    150 E. 44th St., New York, NY 10017

    High prices ($8.50 for a chicken bowl, $9.60 for steak) and very small portions. That being said, the food was delicious.

  • User profile picture thumbnail
    5 ratingMay 15, 2017

    3780 Marketplace NW, Rochester, MN 55901

    Chipotle is a first choice pick for me. It's healthy and I never get sick here. Love it!

  • User profile picture thumbnail
    5 ratingMay 15, 2017

    4910 E 2nd St, Casper, WY 82609

    Passing through Casper on our way to Cheyenne and the staff was very friendly and helpful. For Celiac persons they changed the spoons on everything that I wanted. Very Gluten free friendly.

  • User profile picture thumbnail
    2 ratingMay 14, 2017

    19898 Langley Bypass #110, Langley, BC V3A 4Y1, Canada

    First time. Terrible corn tortillas. Felt rushed thru the line, mediocre tacos. Chips and gauc were excellent. All tortillas go in the same warmer. Scooper touches every taco on the assembly line.

  • User profile picture thumbnail
    5 ratingMay 14, 2017

    13975 Lakeside Circle, Sterling Heights, MI 48313

    Love these folks for a quick grab and go meal! The employees are SO kind about everything and really work with you. Have yet to get sick at this location, and we go here at least once a week.

  • User profile picture thumbnail
    4 ratingMay 14, 2017

    4698 Vestal Parkway East, Vestal, NY 13850

    I have had good luck not getting sick here. There are lots of places there can be cross contamination but as long as I don't eat anything towards the end of the counter closest to them (because they drag flour tortillas down the line and I've noticed them dipping into the bins of ingredients), I seem to be all right.

  • User profile picture thumbnail
    5 ratingMay 14, 2017

    911 Massachusetts, Lawrence, KS 66044

    This particular Chipotle is the best! And safe for optional dairy-free as well because they keep it tidy.

  • User profile picture thumbnail
    5 ratingMay 12, 2017

    10320 Federal Blvd., Federal Heights, CO 80260

    I eat here often. I ask them to change their gloves and generally get a burrito bowl or salad. I haven't gotten cross contaminated.

  • User profile picture thumbnail
    5 ratingMay 10, 2017

    4204 Highway 75 N, Sherman, TX 75090

    The only place I can eat out safely. The staff is always on point when I order my gluten free bowl. I have visited other locations in the DFW area, but they just don't rise to the level of service I found here in Sherman. Thanks for making my GF life a little easier!

  • User profile picture thumbnail
    4 ratingMay 10, 2017

    583 Stillwater Ave, Bangor, ME 04402

    I like going to chipotle because they are generally educated on gluten free diets. All of the menu items are gluten free except the flour tortillas so you can get a burrito bowl, salad, corn tortilla tacos, and chips. There have been a couple of times tho when the staff didn't seem educated. You have to tell them at the beginning of the line GF/celiac so they change their gloves, get new lettuce and cheese, and change the spoons. A couple times they messed up but cleaned everything and made me a new bowl. Just watch them carefully and make a complaint online if it's unsafe and they can train better.

  • User profile picture thumbnail
    5 ratingMay 09, 2017

    21031 Tripleseven Rd., Sterling, VA 20165

    If you get a bowl then everything else is glutenfree!

  • User profile picture thumbnail
    5 ratingMay 09, 2017

    7229 W. Central Ave., Toledo, OH 43617

    Stopped here many times. The always change there gloves for me before my order

Gluten-Free Features

  • Allergen List
  • Gluten Free Menu
  • Tacos
  • Tortilla Chips
  • Tortillas

Categories

  • Dairy-Free
  • Kid Friendly
  • Lunch
  • Mexican
  • Nut-Free
  • Peanut-Free
  • Pescetarian Friendly
  • Quick Service Restaurant
  • Takeout
  • Vegan Friendly
Notes
"If you avoid gluten, don't eat our flour tortillas. If you are highly sensitive to gluten and would like us to change our gloves, just let us know at the start of your order. You should be aware items containing corn, including corn tortillas (chips, soft corn, and crispy corn tortillas) and corn salsa, may have a small amount of gluten from potentially co-mingling with gluten-containing grains in the field."

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