Chipotle
$ • Quick Service Restaurant
Most Recent Reviews
Overall Rating
Review
We were so happy to see they took extra precautions by washing hands, changing gloves plus changing serving spoons! They were knowledgeable and courteous about accommodating our order. Highly recommend them. Plus the food was good!
Safety
How confident are you that this establishment takes safety precautions against cross-contact?
— Somewhat
Quality & Quantity
Is there a gluten-free menu?
— No gluten-free information on the menu
How much of the menu is available gluten-free?
— Most/All
How would you rate the taste and quality of the gluten-free food you tried?
— Good
Overall Rating
Review
Very friendly staff member happily changed his gloves upon request and even washed his hands before putting on the new gloves. He also offered to use new spoons for toppings. Very impressive.
Celiac friendly?
Yes
Overall Rating
Notes
Chipotle does not have a gluten free menu but instead has a list of gluten-containing ingredients to avoid. Cross-contamination is a concern, however, so let the person taking your order know that you are gluten free and if you need them to take the proper precautions.
From their website: "If you avoid gluten, don't eat our flour tortillas. If you are highly sensitive to gluten and would like us to change our gloves, just let us know at the start of your order. You should be aware items containing corn, including corn tortillas (chips, soft corn, and crispy corn tortillas) and corn salsa, may have a small amount of gluten from potentially co-mingling with gluten-containing grains in the field."
Photos
More Reviews
Overall Rating
Review
Great food. Great service. Never any issue.
Reviews of this Chain
Overall Rating
Review
Before diagnosis this was a favorite. I wanted it to work. They got me all fresh ingredients not on the line yet. I watched as everything was newly prepped before going in my bowl. I still had a reaction. I know many people have success but just doesn’t work for me 😢
Safety
Safety Feature Ratings
- Staff will clean kitchen space or change gloves if asked
Quality & Quantity
How much of the menu is available gluten-free?
— Some
How would you rate the taste and quality of the gluten-free food you tried?
— Excellent
Overall Rating
Review
The worst chipotle location I have ever been to. Only was worker was kind to me, the rest acted like I was worst person ever simply asking for toppings from the back. Most locations I've been to change their gloves and wash their hands as soon as I mention I have celiac, but I had to specifically ask and they didn't wash their hands, only change gloves. Didn't get new spoons, and took forever getting toppings from the back and gave me SO much attitude. I literally left in tears because I am 9 months pregnant and just wanted some dang chipotle.
Safety
How confident are you that this establishment takes safety precautions against cross-contact?
— Somewhat
Quality & Quantity
How much of the menu is available gluten-free?
— Some
How would you rate the taste and quality of the gluten-free food you tried?
— Good
Overall Rating
Review
If you tell them it's gluten free, they change gloves and spoons/serving tongs, and will even get lettuce, etc from a fresh container if you want. The same person will take you down the line so as to avoid cross contamination in adding toppings. I just wish you could request the same for orders on the app, but I guess you can’t have everything.
They are not immune to current issues with hiring. My only disclaimer on the above is that sometimes I need to ask the manager to take over if the staff is new.
Safety
How confident are you that this establishment takes safety precautions against cross-contact?
— Somewhat
Quality & Quantity
Is there a gluten-free menu?
— No gluten-free information on the menu
How much of the menu is available gluten-free?
— Most/All
How would you rate the taste and quality of the gluten-free food you tried?
— Excellent
Overall Rating
Review
Never gotten sick. It's as close as I can get to Mexican food not Made by me.
Safety
How confident are you that this establishment takes safety precautions against cross-contact?
— Very
Quality & Quantity
How much of the menu is available gluten-free?
— Most/All
How would you rate the taste and quality of the gluten-free food you tried?
— Average
Overall Rating
Review
This place is a disaster! There was food all over the counter and she was sliding the tortilla over a pile of rice that was falling back in the bin. The whole place was dirty!!!
Safety
How confident are you that this establishment takes safety precautions against cross-contact?
— Not at all
Quality & Quantity
How much of the menu is available gluten-free?
— Some
How would you rate the taste and quality of the gluten-free food you tried?
— Good
