Not good with cross contamination. Staff isn’t well trained. I literally saw a server dump rice from a burrito back into the container because she put too much. Not safe for celiacs
— Not at all
— No gluten-free information on the menu
Chipotle ALWAYS gets it right! They wash hands, change gloves, switch utensils, & inform all of the staff down the line! They’re the best & ROCK SOLID for a celiac, especially during travel!
Corn based & fantastic! The only flour in the kitchen is the large burrito wraps, all else is GF!
Eating here is 100% safe, 100% of the time🔥
— Separate gluten-free menu
This branch seems to not do as good of a job on honoring gluten allergy requests on to go orders.
Chipotle does not have a gluten free menu but instead has a list of gluten-containing ingredients to avoid. Cross-contamination is a concern, however, so let the person taking your order know that you are gluten free and if you need them to take the proper precautions.
From their website: "If you avoid gluten, don't eat our flour tortillas. If you are highly sensitive to gluten and would like us to change our gloves, just let us know at the start of your order. You should be aware items containing corn, including corn tortillas (chips, soft corn, and crispy corn tortillas) and corn salsa, may have a small amount of gluten from potentially co-mingling with gluten-containing grains in the field."
I’m Celiac and eat her at least twice a week, safely! The staff looked at me like I was speaking a foreign language when I said Celiac, but as soon as I said “wheat allergy”, staff knew exactly what to do- they took off their gloves, washed their hands, changed out all spoons, and grabbed my shredded cheese from an entirely new container that had not been touched. They were very understanding as well! Very thankful for this place!!
They went through the line with me, changed all the spoons, and changed their gloves. Very small chance of cross-contamination and VERY understanding.
We got bowls with a bag of chips. They did well to accommodate what we asked (change gloves). But the restaurant overall was kinda dirty and disorganized. If I was very sensitive, I probably wouldn’t feel safe.
They seemed to know little about gluten allergies. I tried to ask for new scoops but unfortunately their dishes still needed to be washed. They scooped ingredients out of a cup for me instead. They didn't have fresh unopened guac so I just got chips for my side. Most everything is GF except the tortilla. Overall, there are probably better GF choices within walking distance of this restaurant.
They are great when you mention being celiac. They wipe down the board, replace all of the spoons and serving utensils, wash hands and change gloves. It was awesome. They are also mindful of what touches what. I was impressed.
All staff was well versed in the gluten free preparation procedures.
— Gluten-free items are marked on the main menu