Server was annoyed when I asked him to change his gloves for GF protocol. Asked another server to get cheese out of a fresh bin in the back and that server did not change gloves. Bins of chicken and guacamole were low and looked stale. Food did not pass Nima sensor test so bad to throw it away
They will change gloves if asked
Chipotle is a great option for anybody GF. Only the flour tortillas (so no burritos for GF patrons) have gluten, everything else is safe. I eat here way too much!!
Chipotle does not have a gluten free menu but instead has a list of gluten-containing ingredients to avoid. Cross-contamination is a concern, however, so let the person taking your order know that you are gluten free and if you need them to take the proper precautions.
From their website: "If you avoid gluten, don't eat our flour tortillas. If you are highly sensitive to gluten and would like us to change our gloves, just let us know at the start of your order. You should be aware items containing corn, including corn tortillas (chips, soft corn, and crispy corn tortillas) and corn salsa, may have a small amount of gluten from potentially co-mingling with gluten-containing grains in the field."
Not sure how this can be gf. Cross contamination is a major issue due to contaminated gloves and spoons. Would only be safe if they had opened new bins of everything for you. Sadly, I no longer eat here, too risky.
Very helpful staff make sure to tell them gluten free they wipe off counters and change gloves.
I used the online menu so I would know what was GF. I ate a bowl with the cilantro rice, steak beef, pinto beans, sour cream, cheese, and lettuce. The staff really didn’t seem like they knew what gluten free meant but maybe they did 🤷🏻♀. I didn’t get sick.
This was literally the worst experience I’ve had at Chipotle, ever. Normally the ones I’ve been to have knowledge of changing out spoons and washing hands and no one on the staff had any idea what they were doing. I try to explain several times but finally gave up when I realize they weren’t understanding and there was a huge line behind me. I would never recommend this chipotle to anyone who had a gluten sensitivity or allergy.
— Not at all
— No gluten-free information on the menu
We told the person that my daughter had celiac disease and they immediately, without being asked, started cleaning the counter and changing gloves. They brought out fresh ingredients from the back and got out new, clean utensils. It was extremely impressive .
— Gluten-free items are marked on the main menu