Chipotle

8 ratings
$ • Quick Service Restaurant
Reported to have a gluten-free menu
Reported GF menu options: Rice Bowls, Tacos
60% of 5 votes say it's celiac friendly
2432 U.S. 34
Oswego, IL 60543

Top Reviews


Celiac

Overall Rating

Review


I used to work at this location and know what the safety protocols are supposed to be and they are the best location I’ve been to when it comes to preventing cross contamination. Just tell them you have a gluten allergy and they are trained to change their gloves, wash their hands, take you all the way down the line so they’re the only one touching your food, and they should pull out things like cheese and lettuce from the cooler as to avoid cross contamination. If you have any problems, the management there is super helpful.

Safety


How confident are you that this establishment takes safety precautions against cross-contamination?

— Somewhat

Safety Feature Ratings
  • Staff is knowledgeable and can answer questions
  • Staff will clean kitchen space or change gloves if asked

Quality & Quantity


Is there a gluten-free menu?

— No gluten-free information on the menu

How much of the menu is available gluten-free?

— Some

How would you rate the taste and quality of the gluten-free food you tried?

— Excellent

Other


Other Characteristics
  • Good for dairy-free
  • Good for dinner
  • Good for lunch
  • Good for takeout
  • Good selection of healthy options
  • Good vegan options
  • Good with other allergies
  • Offers delivery
  • Offers online ordering
  • Offers outdoor seating
Updated 1 month ago read full review

Celiac

Overall Rating

Review


The staff all switched gloves and took brand new food under the counter to prevent cross contamination!

Celiac friendly?

Yes

Updated 3 years ago read full review

Overall Rating

Review


Delicious food! Great staff who is sure to take care of you. My favorite Chipotle to eat at! No cross contamination! They will get fresh fixings for Celiacs.

Celiac friendly?

Yes

Updated 6 years ago read full review

This establishment is NOT a dedicated gluten-free facility and may not be safe for those with celiac disease. Please contact the establishment directly to inquire about safety precautions.

Gluten-Free Features

  • Allergen List
  • Gluten-Free Menu
  • Rice Bowls
  • Tacos

Categories

  • Allergy Friendly
  • Dairy-Free Friendly
  • Delivery
  • Dinner
  • Fast Food
  • Healthy
  • Keto Friendly
  • Kid Friendly
  • Lunch
  • Mexican
  • Nut-Free Friendly
  • Online Ordering
  • Outdoor Seating
  • Paleo Friendly
  • Peanut-Free Friendly
  • Quick Service Restaurant
  • Takeout
  • Vegan Friendly

Notes


Chipotle does not have a gluten free menu but instead has a list of gluten-containing ingredients to avoid. Cross-contamination is a concern, however, so let the person taking your order know that you are gluten free and if you need them to take the proper precautions.

From their website: "If you avoid gluten, don't eat our flour tortillas. If you are highly sensitive to gluten and would like us to change our gloves, just let us know at the start of your order. You should be aware items containing corn, including corn tortillas (chips, soft corn, and crispy corn tortillas) and corn salsa, may have a small amount of gluten from potentially co-mingling with gluten-containing grains in the field."

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More Reviews


Celiac

Overall Rating

Review


a lot of cross contamination

Celiac friendly?

No

Updated 7 years ago read full review

Celiac

Overall Rating

Celiac friendly?

No

Updated 7 years ago read full review

Not celiac

Overall Rating

Review


Made a soft corn shell quesadilla for my daughter on a separate griddle covered with foil. Corn tortilla chips too. :) helpful and knowledgable. Ask for a manager or someone who understands gluten free if you get someone prepping who seems unsure.

Updated 8 years ago read full review

Not celiac

Overall Rating

Updated 9 years ago read full review

Overall Rating

Review


Great business model and great food. They are super efficient, and although I am not celiac, so perhaps not as discerning, they're food handling practices seem excellent. The one situation I could see concern is xcontamination from using the same spoon on all varieties and I suppose I could see that if someone touched a flour tortilla while placing meat in the burrito for example and then putting te spoon back in the meat, that might raise some concern. At any rate, for those with milder sensitivities it seems ok.

Updated 10 years ago read full review

Reviews of this Chain

Celiac

Overall Rating

Review


This restaurant was very busy when we got there so we waited forever but I have limited options so we did. I was concerned they would be too busy to pay attention to dietary needs. The workers were very willing to change their gloves to handle my food. Then a new worker handled my husband’s tortilla and then wrapped my tacos and closed the lid. Javier had been working at another station and caught the mistake as I cringed and gasped a little, he explained why that was not ok to the new employee, and then remade my food. He also informed me the only items in the restaurant with gluten were the tortillas and queso.

Safety


How confident are you that this establishment takes safety precautions against cross-contamination?

— Somewhat

Safety Feature Ratings
  • Staff is knowledgeable and can answer questions
  • Staff will clean kitchen space or change gloves if asked
  • Food comes out flagged or marked gluten-free

Quality & Quantity


Is there a gluten-free menu?

— No gluten-free information on the menu

How much of the menu is available gluten-free?

— Most

How would you rate the taste and quality of the gluten-free food you tried?

— Excellent

Celiac

Overall Rating

Review


This is the second time I’ve tried coming to this location where they weren’t able to accommodate me. I had asked them if they could use new spoons and get food from the prepared food bin that hadn’t been touched yet. They told me that the only food they have prepared is the salsa and everything is made fresh to order (idk how true this is or if it’s just employees being lazy, considering the past reviews where other people didn’t have this problem). They told me they could wash hands and change gloves though which honestly doesn’t do anything for anyone who has Celiac and is very sensitive to CC. It’s disappointing. I’m not sure about the other Chipotle in Fort Collins but I had this same issue at the Loveland location as well. Bummer!

Safety


How confident are you that this establishment takes safety precautions against cross-contamination?

— Not at all

Gluten Intolerant

Overall Rating

Review


When we went in, I let them know I would need to order GF due to medical reasons. They asked me what toppings I was going to use, and then they switched all those out for new containers, as well as used new utensils. They were one of the first places that didn’t make me feel like a nuisance for asking for accommodations. Definitely will use this location in the future.

Safety


How confident are you that this establishment takes safety precautions against cross-contamination?

— Very

Safety Feature Ratings
  • Staff is knowledgeable and can answer questions
  • Staff will clean kitchen space or change gloves if asked

Quality & Quantity


Is there a gluten-free menu?

— No gluten-free information on the menu

How much of the menu is available gluten-free?

— Most

How would you rate the taste and quality of the gluten-free food you tried?

— Excellent

Celiac

Overall Rating

Review


They change their gloves and work with you regarding your food allergies. Delicious.

Safety


How confident are you that this establishment takes safety precautions against cross-contamination?

— Somewhat

Safety Feature Ratings
  • Staff will clean kitchen space or change gloves if asked

Quality & Quantity


Is there a gluten-free menu?

— No gluten-free information on the menu

How much of the menu is available gluten-free?

— Some

How would you rate the taste and quality of the gluten-free food you tried?

— Good

Other


Other Characteristics
  • Good for dinner
  • Good for lunch
  • Good for takeout
  • Good vegan options
  • Good vegetarian options
  • Offers online ordering
Celiac

Overall Rating

Review


I've been to many Chipotles around the country. It's hit and miss whether the first employee knows gfree protocol. However, as soon as I mentioned gluten free, the employee wiped counter, washed hands, put on new gloves, got 5 separate clean serving spoons and saw my order thru to the end without passing off to anyone else. Compliments to her and the manager! Given the care they showed, I have more confidence in their avoiding cross contamination behind the scenes. I'll give them more business.

Safety


How confident are you that this establishment takes safety precautions against cross-contamination?

— Very

Safety Feature Ratings
  • Staff is knowledgeable and can answer questions
  • Staff will clean kitchen space or change gloves if asked

Quality & Quantity


How much of the menu is available gluten-free?

— Most

How would you rate the taste and quality of the gluten-free food you tried?

— Excellent

Other


Other Characteristics
  • Good for dinner
  • Good for kids
  • Good for lunch
  • Good for takeout
  • Good selection of healthy options

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