We enjoyed our GF lunch at Chipotle. Duluth can be a challenging place to find safe restaurant food if you are a sensitive celiac. We always avoid the salad that is cross contaminated and the tortillas. Allergen/ingredients list is available to confirm which items are GF.
— Very
— Most/All
— Excellent
Very uneducated about cross contamination. The manager/team lead refused to allow getting separate ingredients to prevent cross contamination. He said “just use a new spoon and you’ll be fine” and made the employee serve the ingredients from the contaminated containers.
— Not very
— Gluten-free items are marked on the main menu
This was an online order only place - and was very late on the pick up time. The pop machine was not working. There was a lot of cross-contamination - things that I did not order that got into my food- I did not finish my food when I noticed this. My stomach started hurting within 15 minutes, and I had to spend the rest of the day ‘inside’ while on vacation. :(
— Not at all
— No gluten-free information on the menu
— Some
— Below Average
Chipotle does not have a gluten free menu but instead has a list of gluten-containing ingredients to avoid. Cross-contamination is a concern, however, so let the person taking your order know that you are gluten free and if you need them to take the proper precautions.
From their website: "If you avoid gluten, don't eat our flour tortillas. If you are highly sensitive to gluten and would like us to change our gloves, just let us know at the start of your order. You should be aware items containing corn, including corn tortillas (chips, soft corn, and crispy corn tortillas) and corn salsa, may have a small amount of gluten from potentially co-mingling with gluten-containing grains in the field."
Always very willing and happy to accommodate requests to avoid cross contamination. Have eaten there many times and never had a problem. Highly recommend
Yes
Knowledgeable staff. They wash hands and change gloves when notified customer has celiac disease. Grabbed fresh cheese and lettuce from the cooler to avoid cc.
Yes
Very knowledgeable about celiac and cross contamination.
Yes
The staff is very knowledgeable about celiac disease and food allergies, they are always kind and helpful. Every time I go they wash their hands, change their gloves, and get my food fresh from containers from the back.
Yes
Everything here is GF, except the flour tortilla wraps. If you get the bowl you get more anyways. The food is amazing, every time, and you don't need to ask about sauces or worry about cross contamination on the stove, etc. Always happy with my food and service, but the Duluth location gets busy so expect a wait time.
Yes
Everything is naturally GF besides the flour tortillas. They'll change their gloves if you tell them it's GF.
Best GF fast food experience so far. They didn’t make me feel weird or like I took too much time. I told them I have a gluten allergy and the line stopped. They changed spoons for what I ordered, wiped down the counter, got out fresh cheese and lettuce, changed gloves, and one person took charge of my order seeing it through to the end of the line. I know there’s still a risk, but I’m thankful for all they did to help me eat with my family.
— Somewhat
— Gluten-free items are marked on the main menu
— Most/All
— Excellent
I was a little concerned when I read it had been two years since the last review, but I went and as soon as I told the server I had celiac, she immediately offered to wipe down the surfaces and change gloves. She did it so cheerfully also!
— Somewhat
— No gluten-free information on the menu
— Some
— Excellent
Lots of gluten free options, good choice for catering, and ability to sort through gluten free options by using their dietary filter online. There are good options available if you're dairy free/vegan as well!
— Very
— Some
— Average
While there’s obviously a chance of cross contamination, the workers here are very nice and accommodating. Everything except for the tortillas is gluten free. I always ask them to change their gloves and this past time a worker felt her glove touch the tortillas after changing them so she immediately changed them again! They never have a problem getting lettuce or cheese from the back which I appreciate! I have not had a reaction here yet and I am very sensitive!
— Somewhat
— Most/All
— Excellent
I told the server I was gluten sensitive, and she immediately changed gloves and handled all my food herself.
— Somewhat
— Some
— Excellent