Asked the lady making the food if they have gluten free tortilla, she said everything was gluten free. After getting to the table I checked the website to see and found out the tortillas have gluten, as I expected they do. The cashier knew that as well, but the people on the assembly line did not. They removed the tortillas and replaced them with taco shells on the same platter!!! Hard to trust cross contamination.
— Not at all
— Some
— Good
Have had good experiences here in the past but on this visit they were clearly touching the serving utensils to the flour tortillas as they were making the burritos. They seem pretty good on most protocols (glove changing, offering fresh cheese) but contaminating the rice unnecessarily is a pointless fail.
No
I've eaten here several times. Always a good experience.
Yes
Chipotle does not have a gluten free menu but instead has a list of gluten-containing ingredients to avoid. Cross-contamination is a concern, however, so let the person taking your order know that you are gluten free and if you need them to take the proper precautions.
From their website: "If you avoid gluten, don't eat our flour tortillas. If you are highly sensitive to gluten and would like us to change our gloves, just let us know at the start of your order. You should be aware items containing corn, including corn tortillas (chips, soft corn, and crispy corn tortillas) and corn salsa, may have a small amount of gluten from potentially co-mingling with gluten-containing grains in the field."
Never gotten sick. It's as close as I can get to Mexican food not Made by me.
— Very
— Most/All
— Average
This place is a disaster! There was food all over the counter and she was sliding the tortilla over a pile of rice that was falling back in the bin. The whole place was dirty!!!
— Not at all
— Some
— Good
I eat here all the time and have never gotten sick, just ask them to change their gloves :)
— Somewhat
— No gluten-free information on the menu
— Most/All
— Excellent
Chipotle is one of my favorite restaurants in my town. I was diagnosed with celiac disease at the age of 4 and have struggled my entire life to find good safe places for me to eat. Some people say that Chipotle is a high risk of getting glutened. But that has not been my experience at all. Whenever I go I always say hey I have a gluten allergy just so you know. I get my bowl and it is so good. I eat at chipotle almost once a month and in all of my times going I have never gotten sick.
— Somewhat
— Some
— Good
Will not step foot into this location again. The staff is disrespectful and does not understand gluten free. I tried to take the time to explain how to make a burrito bowl safe. The restaurant wasn’t busy. I was ridiculed and mocked by the workers. The girl working rolled her eyes and said they aren’t the health department. They were laughing and talking about how it’s not their job to make accommodations. I ended up walking out. On top of the attitude, this location was dirty and the workers were touching their face, hair, each other with their gloves. The food in the bins were mixed together and it was complete chaos.
— Not at all
— No gluten-free information on the menu
— Not Much/None
— Poor