Chipotle
$ • Quick Service Restaurant
Most Recent Reviews
Asked the lady making the food if they have gluten free tortilla, she said everything was gluten free. After getting to the table I checked the website to see and found out the tortillas have gluten, as I expected they do. The cashier knew that as well, but the people on the assembly line did not. They removed the tortillas and replaced them with taco shells on the same platter!!! Hard to trust cross contamination.
Have had good experiences here in the past but on this visit they were clearly touching the serving utensils to the flour tortillas as they were making the burritos. They seem pretty good on most protocols (glove changing, offering fresh cheese) but contaminating the rice unnecessarily is a pointless fail.
I've eaten here several times. Always a good experience.
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Reviews of this Chain
Lady preparing my order was the “celiac expert” and followed all protocols. Bonus- fresh cheese from an unopened container in the back tastes better. 😀. I was very impressed with this location and happy that I can still enjoy Chipotle with my recent diagnosis.
One of the best experiences hands down ever!! We went when they had just opened in the morning and as soon as I mentioned celiac/ gluten free, the guy took a new dish cloth and wiped the counter, took out all the spoons and threw them in the sink. He then washed his hands with soap and water as I stood watching mesmerized. Goes on to grab new spoons and brings in fresh bag of cheese and lettuce from the back. Absolutely impressive!!! We had Chicken Burrito Bowl instead of the wrap of course and got an extra one for the road.
Absolutely fantastic, their staff is fantastically trained and will even change out the utensils and get fresh batch items. I eat here regularly, have yet to get sick!
Gluten frees options and service were amazing! My new favorite place!
Been here numerous times over the years with for our celiac daughter with no reactions. I’ve seen better training at other Chipotles but they are responsive and will change gloves and use clean utensils if asked.
