Chipotle

7 ratings
$ • Quick Service Restaurant
Reported to have a gluten-free menu
Reported GF menu options: Rice Bowls, Tacos, Tortilla Chips
50% of 6 votes say it's celiac friendly
2231 Crystal Dr Lbby 100
Arlington, VA 22202

Top Reviews


Celiac

Overall Rating

Review


Chipotle has definitely improved as a whole with accommodating to customers with allergies. Having gone to several franchises around the U.S., the Crystal City location is doing a great job following guidelines when dealing with an allergy. The two recent times I have been here the staff has clearly communicated that I had an allergy, changed their gloves, washed their hands and got ingredients from the back to avoid cross contamination. I would definitely recommend going here and checking Chipotle’s online allergy menu ahead of time if you are unsure what you are going to order.

Safety


How confident are you that this establishment takes safety precautions against cross-contamination?

— Somewhat

Quality & Quantity


Is there a gluten-free menu?

— Gluten-free items are marked on the main menu

How much of the menu is available gluten-free?

— Some

How would you rate the taste and quality of the gluten-free food you tried?

— Good

Updated 3 weeks ago read full review

Celiac

Overall Rating

Review


This location is horrible. Staff frequently doesn't speak enough english to understand what you are saying when trying to get GF ingredients. Their serving habits mean bins full of GF ingredients have lots of cross contamination. I like Chipotle but this location is not good.

Celiac friendly?

No

Updated 3 years ago read full review

Celiac

Overall Rating

Review


I went at a slow time and got an eye roll for asking to have gloves changed when I mentioned celiac. I didn't get sick but I won't return to this location. To be fair, the service at this location has been typically been pretty poor, even before I knew I had celiac and could order like a "regular" person.

Celiac friendly?

No

Updated 6 years ago read full review

This establishment is NOT a dedicated gluten-free facility and may not be safe for those with celiac disease. Please contact the establishment directly to inquire about safety precautions.

Gluten-Free Features

  • Allergen List
  • Gluten-Free Menu
  • Rice Bowls
  • Tacos
  • Tortilla Chips

Categories

  • Dairy-Free Friendly
  • Fast Food
  • Keto Friendly
  • Kid Friendly
  • Lunch
  • Mexican
  • Nut-Free Friendly
  • Online Ordering
  • Paleo Friendly
  • Peanut-Free Friendly
  • Quick Service Restaurant
  • Takeout
  • Vegan Friendly

Notes


Chipotle does not have a gluten free menu but instead has a list of gluten-containing ingredients to avoid. Cross-contamination is a concern, however, so let the person taking your order know that you are gluten free and if you need them to take the proper precautions.

From their website: "If you avoid gluten, don't eat our flour tortillas. If you are highly sensitive to gluten and would like us to change our gloves, just let us know at the start of your order. You should be aware items containing corn, including corn tortillas (chips, soft corn, and crispy corn tortillas) and corn salsa, may have a small amount of gluten from potentially co-mingling with gluten-containing grains in the field."

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More Reviews


Celiac

Overall Rating

Review


I'm pretty sure I've gotten gluten'd every time I've eaten here. Watch out for lettuce and anything they grab with their hands.

Celiac friendly?

No

Updated 6 years ago read full review

Overall Rating

Review


So good! Chips and salsa are amazing. Chile replleno is phenomenal!

Updated 9 years ago read full review

Reviews of this Chain

Celiac

Overall Rating

Review


I love Chipotle. There's only one item that they serve that contains gluten. And only one item that contains Dairy. The soft tortillas at the very beginning of the line are the only wheat item. So if you get a burrito bowl instead of a tortilla at the beginning and let them know there's an allergy, they will change their gloves and the rest of the line is good. For dairy-free, just popped out on the cheese! We have never gotten sick at Chipotle, at any location.

Safety


How confident are you that this establishment takes safety precautions against cross-contamination?

— Very

Safety Feature Ratings
  • Staff is knowledgeable and can answer questions
  • Staff will clean kitchen space or change gloves if asked
  • Dedicated gluten-free fryer

Quality & Quantity


Is there a gluten-free menu?

— No gluten-free information on the menu

How much of the menu is available gluten-free?

— Most

How would you rate the taste and quality of the gluten-free food you tried?

— Excellent

Other


Other Characteristics
  • Good for dairy-free
  • Good for keto
  • Good for kids
  • Good for lunch
  • Good for takeout
  • Good vegan options
  • Offers delivery
  • Offers online ordering
  • Offers outdoor seating
Celiac

Overall Rating

Review


Went here hoping to grab something safe before getting on Amtrak. Their seemed to be a language barrier regarding “gluten allergy” (yes, I know celiac is autoimmune, but gluten allergy seems to get more attention in restaurants). I tried explaining the protocol as I have been to many chipotles before. She got the manager. The manager handed me an allergy card, changed her gloves, and then refused to get fresh food containers even after explaining to her that it was contaminated by the tortillas. She said “that’s too bad” and put away my burrito bowl container and then said goodbye. I went across the way to Cava where I had no problems. Unfortunately, this Chipotle is not safe like I’ve known every other Chipotle in the US to be.

Safety


How confident are you that this establishment takes safety precautions against cross-contamination?

— Not at all

Quality & Quantity


Is there a gluten-free menu?

— Separate gluten-free menu

How much of the menu is available gluten-free?

— Most

How would you rate the taste and quality of the gluten-free food you tried?

— Average

Other


Other Characteristics
  • Good for dairy-free
  • Good for kids
  • Good for lunch
  • Good for takeout
  • Good selection of healthy options
  • Good vegan options
  • Offers online ordering
Celiac

Overall Rating

Review


As soon as I mentioned the word “allergy”, the server threw away the bowl she had touched, took off her gloves, washed and sanitized her hands, and put on fresh gloves. She asked what I wanted in the bowl, and I asked if she had fresh containers she could pull from, and she immediately said, “Oh yes!! I’ll get yours from the back, not from here. I just need to know what you want.” She did everything to prepare my bowl and didn’t let anyone else touch it. Excellent service!!

Safety


How confident are you that this establishment takes safety precautions against cross-contamination?

— Very

Safety Feature Ratings
  • Staff will clean kitchen space or change gloves if asked

Quality & Quantity


How much of the menu is available gluten-free?

— Some

How would you rate the taste and quality of the gluten-free food you tried?

— Excellent

Other


Other Characteristics
  • Good for kids
  • Good for lunch
  • Good for takeout
  • Good selection of healthy options
  • Good vegan options
  • Good with other allergies
  • Offers delivery
  • Offers online ordering
Celiac

Overall Rating

Review


Happy to be able to order without worry tonight. You can just ask for the person preparing your food to change gloves!

Quality & Quantity


How much of the menu is available gluten-free?

— Most

How would you rate the taste and quality of the gluten-free food you tried?

— Excellent

Celiac

Overall Rating

Review


Took my celiac son there yesterday, told them I needed celiac safe, they wiped down everything, changed spoons, brought out fresh stuff, washed hands, changed gloves. Awesome, no problem!

Safety


How confident are you that this establishment takes safety precautions against cross-contamination?

— Very

Quality & Quantity


How much of the menu is available gluten-free?

— Most

How would you rate the taste and quality of the gluten-free food you tried?

— Excellent

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