Gluten-free safety all depends on the shift manager at this location. Numerous times I’ve eaten here no problem with great management. However, the last time an evening Sept 2021 I had the worst manager service ever! I kindly told the manager “M” my celiac issues and at first she didn’t even want to offer anything for me to eat. Once I mentioned I had eaten there a lot of times before and what the previous manager did for me she was accommodating but completely rude to me. In fact, about 15 people’s food came to completion before she dealt with mine and I mean these people were done eating and wanting to leave and I arrived 10 minutes ahead of them because I was with them but wanted to avoid holding them up. After waiting forever, I could NOT believe it when the same manager went from working the line straight to touching my food. I politely said I can not eat that because she touched it with contaminated gloves, she got angry and threw it away. Said she’d remake it “special” but when it came it was super hot with jalapeños. I didn’t ask for any of those and this had not happen before. Sadly she Never apologized for any of it, nor offered any reimbursement. My girder finally came out about 10 minutes after my group had left the restaurant but as said super spicy. Maybe that’s what she meant by she’d make it “special”?!?!
So BEWARE not every manager wants to deal with special celiac needs! VERY disappointing cause I used to go here with full confidence.
— Not at all
— No gluten-free information on the menu