Staff is so great! They never act like it’s a burden to switch gloves for me. The food is always fresh and I have never been sick from here in the many many times I’ve eaten here
Yes
They even changed the serving spoons at this franchise!
Yes
They use new utensils when you say you have a gluten allergy but if the spoons have touched a flour tortilla and then been stuck back in the bowl before that then what's the point?
Chipotle does not have a gluten free menu but instead has a list of gluten-containing ingredients to avoid. Cross-contamination is a concern, however, so let the person taking your order know that you are gluten free and if you need them to take the proper precautions.
From their website: "If you avoid gluten, don't eat our flour tortillas. If you are highly sensitive to gluten and would like us to change our gloves, just let us know at the start of your order. You should be aware items containing corn, including corn tortillas (chips, soft corn, and crispy corn tortillas) and corn salsa, may have a small amount of gluten from potentially co-mingling with gluten-containing grains in the field."
The only non-gf item on their menu are the flour tortillas. Nikki is amazing as she will change utensils and make everyone change their gloves when my husband walks in. He eats here almost every day and has never gotten ill. Just tell them you have a gluten allergy and they'll take good care of you.
There were options on the website, however, the particular server I had did not offer to give me corn tortillas and I had to get a bowl instead. He was kind of bratty if we are being honest
— No gluten-free information on the menu
— Some
— Good
— Most
— Excellent
Very helpful staff make sure to tell them gluten free they wipe off counters and change gloves.
— Very
— Some
— Good
I used the online menu so I would know what was GF. I ate a bowl with the cilantro rice, steak beef, pinto beans, sour cream, cheese, and lettuce. The staff really didn’t seem like they knew what gluten free meant but maybe they did 🤷🏻♀. I didn’t get sick.
https://chipotle.com/nutrition-calculator
— Somewhat
— Most
— Good
This was literally the worst experience I’ve had at Chipotle, ever. Normally the ones I’ve been to have knowledge of changing out spoons and washing hands and no one on the staff had any idea what they were doing. I try to explain several times but finally gave up when I realize they weren’t understanding and there was a huge line behind me. I would never recommend this chipotle to anyone who had a gluten sensitivity or allergy.
— Not at all
— No gluten-free information on the menu
— Some