— Very
— No gluten-free information on the menu
— Most
— Excellent
They’ve definitely gone downhill. Last time I got their food, it wasn’t very good (dry chicken, missing ingredients) and I was sick afterwards for several days. Can no longer recommend
— Not very
— No gluten-free information on the menu
— Most
— Poor
The staff always does an excellent job changing workspaces and gloves, but I've eaten at 3 different chipotles and every time my stomach gets a severely sharp pain after eating. I'm not usually that sensitive, but it's the truth.
Chipotle does not have a gluten free menu but instead has a list of gluten-containing ingredients to avoid. Cross-contamination is a concern, however, so let the person taking your order know that you are gluten free and if you need them to take the proper precautions.
From their website: "If you avoid gluten, don't eat our flour tortillas. If you are highly sensitive to gluten and would like us to change our gloves, just let us know at the start of your order. You should be aware items containing corn, including corn tortillas (chips, soft corn, and crispy corn tortillas) and corn salsa, may have a small amount of gluten from potentially co-mingling with gluten-containing grains in the field."
Great food! The staff changes their gloves as to not contaminate the corn tortillas. They will also get fresh cheese and fresh lettuce from the back since other staff members put their glutened gloves into the container. Staff is always accommodating and friendly even though we usually slow down the line!
Yes
Great awareness of gluten allergies. The server immediately changed his gloves when my husband shared his gluten allergy and asked a co worker to get fresh food from the back to prevent cross contamination issues.
Yes
We tried to here with my celiac cousin and they said they could change gloves and change the spoons but they didn't understand that changing the spoons didn't make the food safe because off cross contamination. The manager wasn't even willing to get safe food from the back.
The server was clueless. I had to ask twice for him to change his gloves. The rest of the staff were better.....
Burrito bowls ( no tortilla, just rice with plethora of choices for toppings) are an awesome safe bet for celiacs. My celiac son loves them.
Really good food. Check online for chain-wide gluten-free choices including hard shell corn tortillas.
Totally clueless about celiac gluten allergy protocol. Tried to explain changing gloves, using new containers of food etc. It was like pulling teeth. Finally changed gloves but wouldn’t get food from fresh containers. Another employee rolled her eyes at us when we asked for the cheese to come from a new container. My kiddo was definitely glutened tonight. It is not safe for celiacs unlike other chipotle restaurants. Unacceptable
— Not at all
— None
— Poor
Never had an issue from this location.
— Somewhat
— No gluten-free information on the menu
— Most
— Good
When I said I had a gluten allergy, they quickly changed utensils and gloves and grabbed new toppings from the back. It was quick and easy as the staff was knowledgeable and the food was tasty!
— Very
— Gluten-free items are marked on the main menu
— Most
— Excellent
Went to order a bowl and servers are not knowledgeable on allergens. I told the server that I had a wheat/gluten allergy and he did not understand.
— Not at all
— No gluten-free information on the menu
— Most
— Average
One of the better Mexican restaurants
— Somewhat
— Some
— Good