Pros- Good food, and they TRIED to be careful. The girl making my salad changed gloves and cleaned the work station.Cons- LOTS of cross contamination possibilities! It was very busy and crowded behind the counter, and employees work quickly. The containers are very close together and that + speed = lots of crumbs going in different containers. I saw a woman use the chicken scoop to compress the salad as she added the chicken..... and then there was feta all over the scoop. They don't have a lot of gluten items in the line-up to worry about, but if you are sensitive to dairy, corn, egg, or soy I would be very careful/not go here!