Chuy's
$ • Mexican Restaurant
Most Recent Reviews
A classic Tex Mex chain so you can expect the quality to be subpar. The manager was very accommodating and confirmed they had a dedicated fryer for only corn. However, they did have to check on a lot with the previous manager to ensure GF items. I got the chicken flautas with roasted chicken. While my typical reaction of ataxia did not kick in, I did leave feeling somewhat symptomatic: light headed, hot/cold flashes, weak on my feet etc. I think I may have been exposed in some capacity.
Be aware: marinated meat is cooked in beer, queso has gluten, Mexican rice is fried in gluten fryer, and chips are cross contaminated.
Photos
More Reviews
ChuysHas no distinct gluten-free menu; but, the staff immediately consult with the manager when a guest alerts them about a food allergy. The manager, Liz, first requested some details about my allergy; then proceeded to explain what I *could* safely consume based on my description/explanation. Afterwards, she provided warnings about what not to eat. She said her patrons' safety is more important than a sale. And on that note she has recommended that some customers dine elsewhere. My server, Johnny, reiterated the menu items that were not safe. This is standard protocol. The chips and pico de gallo are divine. And, the complimentary jalapeño ranch dipping sauce makes is excellent too. They have just enough salt to make them interesting but not too much. I ordered the Stacked Enchiladas (made with blue corn tortillas and pulled chicken). And for $1, I added the queso sauce. Great experience! Typically I reserve five stars for restaurants with GF menus. But I'm giving them the max b/c of the manager's personal tutorial. Johnny was very knowledgable about the menu and the restaurant's operation; and provided some great suggestions. Kudos Chuy's for your efforts to accommodate those who are Gluten-challenged (Celiacs: Caveat Emptor!)
Reviews of this Chain
My husband and I had a great date at Chuy's. They were celiac-friendly and the server double-checked to make sure that the ingredients in my dish were gluten-free. She also let me know that the chefs did not change their gloves between prepping GF dishes so there could be cross-contamination. I usually have a negative response within 5-10 minutes of consuming gluten and I did not have a bad reaction at all after eating this meal. I'll definitely visit Chuy's again!
I was nervous to eat here because I’d seen the reviews that they aren’t gluten friendly, but I was invited to go for a friend’s bday dinner and decided to try it. I called ahead of time and they were able to give me a list of things that were safe: the rice, beans, and any enchilada dish that doesn’t have marinated meat.
When I arrived, I let our waiter know about my allergy and my concerns, and he was extremely helpful and willing to double check with the chefs. I ordered chicken enchiladas and had no reaction. Overall I was pleasantly surprised by the positive experience.
Queso is not gluten free! Every time I have gone and had enchiladas, I have had problems. Way too risky to return to.
Fryers are not celiac safe. The staff was very helpful and the manager came out to speak to me about the fryers. Lots on the menu (chicken dishes) can be made GF no issue. The jalapeño dip is GF and bring your own chips or ask for a side!
I haven't been here in years due to lack of gf/DF items. So glad to have come back! Manager came to table and developed a gf/DF enchiladas plate( no cheese). Not cross contaminated very delicious. Did come at 3 pm during the week. Would come during off peak hours.
