All the GF options where meatless since all their meat is soaked in beer, very limited GF menu. Long wait to order, to get drinks, to get the children's drinks with their meals, to get the children's ice cream. It is Tex-Mex and Mexican like their sign says.
We asked to see the gluten free menu. The waitress was searching for one for awhile. While waiting she instructed us that the chips were gluten free. When I got the menu it said not to order the chips. I told the waitress the menu said no chips and she just shrugged like oh well. We asked to speak with the manager. He informed us that the chips at this location are because they are fried separately. He was not overly friendly and I felt like my diet restrictions were a nuisance. The gluten free menu is VERY limited. No meat options at all. I felt like a bother and an after thought. Not gluten free friendly!
The gluten free menu is incredibly limited, but the #3 combo with boom boom sauce was delicious! I love being able to eat and not experience any discomfort!
Chuy's recently opened up near where I work and it was chosen for a business lunch. I called ahead to find out if they have a gluten free menu and they do. I appreciate when they have a menu I can ask for because it opens up communication with the server. When I arrived I asked the girl who seated us for the gluten free menu and she didn't know it existed. She asked a manager and it was brought to me. The gluten free menu is very limited - especially for a Mexican restaurant where so much is normally naturally gluten free. You cannot have any of the meat (all marinated in beer), anything fried like chips (shared fryers), rice (not sure why), or even queso. It was painful to sit and watch the others snack on chips. I asked for some corn tortillas so I'd have something to snack on before the food arrived and they obliged, but I wasn't sure if I could eat the salsa or other dips they provided. They weren't on the gluten free menu. I tried to ask the server, but she either didn't know or didn't understand what I was asking about. I don't see why the basic pico de gallo-type salsa would be unsafe, but it wouldn't be the first time I've been surprised. Their guacamole is gluten free, but I'm not a guac fan.I ordered cheese enchiladas with boom-boom sauce and refried beans. They listed the boom-boom sauce and one other veggie red sauce as safe. The enchiladas were delicious and I really liked the boom-boom sauce. The refried beans were refried beans. I wish I could have had rice.If they would make a change so that the chips and salsa were safe for me to eat, I would go back and probably frequently. I love Mexican, but without chips it's just... sad. At least one other Mexican restaurant in the area fries the chips separately, so I will stick with them.
I ate here this evening. It was fantastic. The manager came out explained the options to me and didnt seem annoyed to do it either. They made fresh chips and I ordered a small dish of the boom boom queso it is spicy but amazing flavor. All the vegetarian sauces are gluten free. I ordered the Baja shrimp tacos they put them on blue corn tortillas I believe and the refried beans were gluten free and they said I could get double beans or a salad I just opted to have the boom boom queso as my other side. I wish I did double beans they are the best I've ever eaten. My son who is 11 months old ate most of them. It was a great experience with amazing food. I feel like it is sometimes hard to find this at restaurants. Having celiac is such a hassle and I get annoyed at myself when I have to tell people so for them to be as accommodating and kind made my dinning experience even better. I will definitly be back.
Staff was not at all knowledgeable about celiac. We asked the manager about options and when he offered flour tortillas we kindly refused them saying they were not gluten free. He then proceeded to tell us I couldn’t eat anything on the menu and I should just leave. Very rude. Not gf. Don’t go here even if you can have flour
I went to the Barton Springs location. Aside from overall terrible service, they had NO gluten free menu, or icons on their menu. The server said “they did away with it” and could not tell me if the chips were gluten free and had no clue. A manager-ish person came to speak to me after everyone else ordered and I ordered... my food came at least 15 minutes before everyone else’s. Not a good experience. Living in Austin, I have a MILLION much better and truly safe places to eat this type of cuisine, which is typically all gluten free other than flour tortillas. Come on Chuy’s - step up your gluten free game!!!!!!
The good was great. Even though they don't have a gluten free menu, the manager, Alan, came out and went over the menu with me. He had the kitchen clean the grill to make me warm tortillas, brought me samples of the sauces that were gluten free and he baked tortilla chips for me. I have never been treated so well at a restaurant. I will definitely easy here again.
The manager was AMAZING! My songs Celiacs and the manager greeted us at the door. I asked about chips and he immediately got them started himself. When asked about nachos he got their regular chips that they fry and put them through the over himself so my son could have sturdy nachos. Absolutely recommend!!
The gluten free menu was sparse and did contain mostly meatless menu items, but the grilled shrimp rellenos were amazing. While gluten is merely an intolerance issue for me, I did notice that they are fairly forthcoming about possible cross contamination and request that you inform them of the severity of any/all food allergies.
I ate at Chuy's last night and was very disappointed. All their meat is filled with gluten so vegetarian fare is all you can have. Unless you eat shrimp which I do but not at many restaurants. Gluten free menu is small and not appealing at all. I had the veggie enchiladas and still had a reaction from cross contamination. I can't even give this place one star! Well, you can't post a review without at least one star so one star it gets.
This restaurant is not Celiac friendly at all. Don’t go there.
The manager I spoke to was very knowledgeable about celiac. He advised me on food options even though I am gluten intolerant (not celiac), and made sure to ask me if I was ok with cross contamination. He even asked how I did with dairy and spices! Very impressed.
worst Mexican food I've ever had!!! not to mention there's only one thing on the menu I was told I could eat. My hubby ordered off regular menu and said his food was also mediocre at best....and that was pushing it. I don't understand the draw of this place when Columbus has such great mexican options.
HORRIBLE EXPERIENCE Have been wanting to try since they opened. Granted it was Friday night, but waitress took drinks order, asked if they had a GF menu was told “no- I’ll try to find someone to help you if someone’s not too busy”. Waited for 15 minutes for no one to even acknowledge us. Very poor service!
Nothing is gluten free except the dinner salad. The corn and flour tortillas are hand made in the same area and have cross contamination. The chicken is marinated in beer. The chips are fried in the same oil as flour products.
My server was less than helpful. I was told what I ordered would be prepared gluten free. I ordered a veggie enchilada (corn tortilla) with no sides, no sauce. It came with the unsafe sides running into the allegedly safe part of my food. You could tell they just didn't get it. Very disappointed seeing as reviews from 9-11 months ago were positive.
Queso no bueno. Contains gluten.
We normally eat fajitas, making sure the meat is not marinated in soy sauce. To date all Mexican restaurants have accommodated us. Chuy's marinates all meat in beer! We also eat no flour of any kind, so enchiladas are not an option for us. The manager brought us the gluten-free menu and said everything would be cross contaminated so if we were celiac, he didn't recommend us eating here. Literally the only things we could eat on the Chuy's "gluten free" menu were refried beans and lettuce. We had some good margaritas and left without eating.
We called ahead (to the Winter Park location, but I can't figure out how to delete the review on this location, although their menus are the same I believe so I would still avoid) because we were meeting friends. The manager my husband spoke with made it seem like he wouldn't have much to pick from but that they could accommodate gluten free as well as a seafood allergy. We arrive and he spoke with a different manager and she said that we shouldn't even be there and there was absolutely no way they could accommodate either. She said they don't (and wouldn't) change gloves between fish and chicken, seafood is prepared in the same place as salads and there is gluten in vertically all of their products and the few things that don't contain it are still completely unsafe because of how they run their kitchen. We ended up leaving before being seated and eating elsewhere. Absolutely not celiac friendly and honestly I don't think it would be a good option for anyone avoiding gluten or with any type of food allergies.
We called ahead because we were meeting friends. The manager my husband spoke with made it seem like he wouldn't have much to pick from but that they could accommodate gluten free as well as a seafood allergy. We arrive and he spoke with a different manager and she said that we shouldn't even be there and there was absolutely no way they could accommodate either. She said they don't (and wouldn't) change gloves between fish and chicken, seafood is prepared in the same place as salads and there is gluten in vertically all of their products and the few things that don't contain it are still completely unsafe because of how they run their kitchen. We ended up leaving before being seated and eating elsewhere. Absolutely not celiac friendly and honestly I don't think it would be a good option for anyone avoiding gluten or with any type of food allergies.
No, no, no. Do NOT eat here unless you want yo get sick.
We called ahead to ask about Gluten-free options, and were told we could eat many things. Upon arrival, the manager said we could only have lettuce and unmarinated chicken breast. We had to walk out, since there was nothing for us to eat! How infuriating!
Only option is salad with roasted chicken. There are no gf chips, tortillas, or basically anything I was told.
Not a gluten free place. Chips are not safe to eat :( I still end up going to have a few drinks with friends.
Waiter and manager were very nice. But they said their tortilla chips are made in a shared fryer. Also, their corn tortillas are made on the same surface as their flour tortillas. So if you have celiac or are concerned about cross contamination, the choices are limited. I had tortilla soup without the tortilla strips on top, which was very good but I left a bit hungry. Salads are options, too. Based on the previous review, I was excited for their corn tortillas, so I was kind of disappointed I couldn't try them. :(
I am a celiac and the staff at Chuys is on point! I have been eating at this restaurant for 7 months and I have never gotten sick from their food. Many of their items can be made gluten free, and many of the waiters/waitresses are knowledgeable, and can facilitate your needs. I can't soy, rice, and cheese, but they can several items on their menu to pick from that can be trailered to your liking. Dont be shy, try them out. Explain your needs and go from there! I can't thank the staff, and managers enough for the great service and food they provide!
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